Whatever the owner explains about his shop, technicians, and capabilities are false and misleading. From owner. "Your local Volkswagen, Audi, and Porche auto service and repair shop in Albany near Berkeley. From routine, scheduled service and maintenance to the most sophisticated repairs, our repair center...
Read MoreWhatever the owner explains about his shop, technicians, and capabilities are false and misleading. From owner. "Your local Volkswagen, Audi, and Porche auto service and repair shop in Albany near Berkeley. From routine, scheduled service and maintenance to the most sophisticated repairs, our repair center is here for you. Our mechanics are rigorously trained and thoroughly experienced. Our auto mechanics do it all so that you may enjoy driving a safe and efficient automobile. We stay up-to-date with the latest advances in auto repair and maintenance. In conjunction with our use of the latest equipment and high-quality materials, you can have confidence in knowing that we are here to keep your car in great shape. From engine trouble to wiring and AC problems, no repair project is too big for us."
Been here about four times for a check engine light. The first time I was charged 1600 for random things like my e brake won't work and a hose that supposedly was leaking. I never received a call saying that they were going to replace these parts or even touch these parts. The second time was because when I picked it up the light was still on so I dropped it back off. Then they charged me another 1600 for parts and told me I had to drive it so I drove it the light came back on again so I took it back to the shop saying they did not fix the problem they charge me for small parts adding up to $300 again no phone call about the parts or when the car was ready brought the car back again saying for parts just replaced everything they wanted to replace and didn't even give me a call saying when my car was ready. I just have to speak up because I keep all my receipts and even the receipts don't add up to what the guy was saying the last time I went which was the fourth time you told me a price because I called him and when I got there the price went up $200 and then he gave me $100 off the price. Then he gave me another $100 off after I got really upset I got back in my car my window wasn't working properly. And my light is still on. for anybody who read this if you go to the place be sure to ask for a phone call before they replace parts and also a call when your car is ready and make sure you are fully aware of the amount they are asking for the work because I've been there four times and I did not receive any phone calls or any notification about when my car was ready and the price changed. I also was on foot and set at the Taco Bell for a hour eating and watching my car sit on the side of the building waiting for a phone call... Brought my car back because ali asked to give them a chance again.. And they failed..I needed a blower for the heater. Oil leak. And check engine light... All failed... Did not fix the blower motor for heater/ac... Did not fix the leak for oil.. And most important did not fix the check engine light that has been on for the last six visits.... Very poor results... Also said as an Audi shop does not have the correct tools to complete the job. Who runs an Audi shop and doesn't have the correct tools? Very poor results from this shop... No updates.. no estimate... Just a call saying bad news.. Come pick it up... Not cool at all...I also believe the reviews are being faked. Post are fake... Would not recommended this shop!!!!!!!!!!!!!!!!!!!!!!!!!!!! Walking in, grey SUV Audi to the left backed in. stealing parts for it .. lift in the back with old cream car never moves..I just get a bad vibe when you walk into a shop that has the same cars still sitting there a year later...
Wheelchair accessible entrance 
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