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Call Direction Website Reviews

About

AT&T Store is a cell phone store in Winona, MN.

AT&T Store Review Summary

The summary was generated by AI, based on reviews.

This AT&T Store location is praised for its friendly and knowledgeable staff, who provide excellent customer service and help with phone selection and setup. However, some customers have reported long wait times and issues with phone orders.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 4.2/5

Facebook Reviews: 4.4/5

Best Buy Reviews: 4.1/5

Sitejabber: 4.0/5

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Reviews & Ratings

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4.3
(47 Reviews)
5
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David Schwinn
David Schwinn -Google user
4 months ago
Very happy with the service I was able to get from Carter. He is very knowledgeable, very friendly, and willing to get the job done fast. Also wanted to give a thanks to Adrian for helping me troubleshoot my computer issues even though not part...Read More
Sarah McClain
Sarah McClain -Google user
4 months ago
Absolutely loved the conversation I recently had with Adrian. He made me laugh hard which brighten my day. Especially since I was the first customer of the day I was expecting the sales person not wanting to talk to me, or do anything. My experience...Read More
Natallie Waldo
Natallie Waldo -Google user
8 months ago
We stopped in after the recent Verizon outage to see what the perks of AT&T were. Carter helped us out and explained everything to us in a way that made sense. No nonsense whatsoever, we left knowing what plan we had, how much our phone...Read More
Rieko M
Rieko M -Google user
a year ago
We visited the store on 10/14 and the young assistant manager’s service (I believe his name is Brandon) exceeded our expectations. I had business with t mobile and Verizon in the past, this experience was exceptional. He was friendly very professional competent and knowledgeable....Read More
Bob Dylan
Bob Dylan -Google user
8 months ago
Great experience with Adrian today he was able to solve my phone issue with my browser pop ups that said I have a virus multiple times, and he even gave me some tips on keeping my computer, and router safe. It was nice coming in...Read More
David Hiscock
David Hiscock -Google user
8 months ago
Carter who helped me was knowledgeable and asked questions about how I use my phone and what was most important to me. Carter made the transaction easy. I'll definitely go there again and will ask for him.
Anna Kemp
Anna Kemp -Google user
a year ago
The workers were very helpful and nice! I really appreciated their answers and input. Brandon and Jordan G were the best people who have ever helped us with phones from any company. They were knowledgeable, competent, and gave prompt, polite, and complete service, getting...Read More
Kim Hancock
Kim Hancock -Google user
7 months ago
Professional and kind. Very welcoming. Taylor & Adrian were great to work with.
Angelina Lund
Angelina Lund -Google user
5 years ago
I’ve been with AT&T for a month, I had previously signed up with them through Best Buy, everything was fine until I got my first bill , it was completely off from what I was told and felt entirely frustrated especially knowing AT&T has a...Read More
Ediberto Mendez Cruz
Ediberto Mendez Cruz -Google user
9 months ago
I was great don’t remember remember the name of the guy but it was this past Friday 9 of august 24 He help me to get mi phone trade and set me up real good with everything
Kaylee W
Kaylee W -Google user
a year ago
This is where you want to go if you are an ATT customer. I received the very best service here. Onalaska is a joke. They knew me by name when I came to pick up my phone... this is true quality service!!!
Scotti Berg
Scotti Berg -Google user
4 years ago
Jesse was literally amazing. She stayed with me past store hours, spent SO much time on the phone with so many people, and didn’t give up on me. This girl, and her manager Jayme, who was also helping from home, deserve 10/5 stars. I can’t...Read More
Donny Killeen
Donny Killeen -Google user
4 years ago
My wife and I went in to upgrade her phone. Jayme was extremely helpful and gave us detailed information on all of our options. She answered all of our questions and made sure we felt comfortable with our choice.
marylou prouty
marylou prouty -Google user
4 years ago
Luke and Austin were again amazing to work with. They are always so helpful and pleasant. You guys are very lucky to have them on your staff. Thank you so much! MaryLou Prouty
Maria Elliott
Maria Elliott -Google user
4 years ago
This store has the best customer service! I never give 5 stars. This one deserves it. Everyone is helpful. Thank you Jayme and Luke. Sending more family and friends your way.
kacey williams
kacey williams -Google user
10 months ago
Carter was great help I will recommend him to my friends and family!
timothy CIESYNSKI
timothy CIESYNSKI -Google user
5 years ago
We had a great experience with Jamie she was very kind and helpful we left Verizon to go at&t is a lot better service we can talk were we couldn't before
Bob & Renae Hicks
Bob & Renae Hicks -Google user
a year ago
We went to the Winona AT&T store; Austin & Brandon helped with our log in information that has been hanging for months.
Cheryl Pierson
Cheryl Pierson -Google user
a year ago
Great customer service. Very knowledgeable staff. Truly a great experience.
beverly milton
beverly milton -Google user
3 years ago
5 star rating, AT&T is the way to go. Excellent customer service and great coverage

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments