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About

AT&T Store, your one-stop-shop for all your cell phone needs, is conveniently located at 901 Fair Oaks Ave Unit C, South Pasadena, CA 91030. As a leading Cell phone store, we offer a wide range of cell phones, accessories, and services to keep you connected. Our knowledgeable staff is dedicated to providing exceptional customer service, helping you find the perfect device, plan, and accessories to fit your lifestyle. Whether you're looking for the latest smartphones, cases, or screen protectors, we've got you covered. As a trusted Telecommunications service provider, we also offer a variety of plans and services to suit your needs. From individual plans to family plans, we've got the perfect solution for you. Visit us today and experience the AT&T Store difference. Let our experts help you find the right cell phone and accessories to stay connected with friends, family, and the world.

AT&T Store Review Summary

The summary was generated by AI, based on reviews.

This AT&T Store at 901 Fair Oaks Ave Unit C offers a wide range of cell phones and plans. Customers praise the friendly and knowledgeable staff, who provide excellent customer service and help with phone setup and troubleshooting.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

Facebook Reviews: 4.7/5

Best Buy Reviews: 4.3/5

Sitejabber: 4.2/5

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Reviews & Ratings

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4.1
(193 Reviews)
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Omar Roque
Omar Roque -Google user
9 months ago
Royce is a true professional! Answered all my questions with ease and great demeanor. Go see this guy for great customer service.
Andrea Sun
Andrea Sun -Google user
4 months ago
Royce was a lifesaver!! I originally went to another AT&T who really couldn't help me and gave me wrong information. Royce was a miracle worker and helped me get the phone I needed and made the process incredibly smooth. I've already told my family friends...Read More
Fernando Camacho
Fernando Camacho -Google user
2 weeks ago
Super excellent service by Ray. Honest and very helpful. I'll be heading back soon for upgrades. Thx alot Ray.
Evelyn
Evelyn -Google user
6 months ago
Outstanding customer service from Angie and Royce at the AT&T South Pasadena store. After receiving horrible customer Service from Direct TV, it was a pleasure to have Angie & Royce resolve my issue. They were knowledgeable, patient and extremely kind.
Tina Nauman
Tina Nauman -Google user
a month ago
It was awesome. The gentleman that helped (Kia please forgive spelling error) was amazing. Very patient and truly helpful
Jessica Owens
Jessica Owens -Google user
7 months ago
We had an awesome encounter on Sunday morning. To the point that my husband and I both commented afterwards that it was the best customer service we have had in years. Thank you so much for everything; we came in with some complicated situations and...Read More
Katherine Ren
Katherine Ren -Google user
8 months ago
This store is amazing! Staff is really patient, knowledgeable and professional. Had a session with Royce and he definitely went above and beyond for helping us to get what we need. Good vibes! Highly recommended!
Alex Wintersteller
Alex Wintersteller -Google user
6 months ago
I came into ATT in South Pasadena in need of help after my house burned down and Royce greeted me at the door, sat me down the the guest table and gave me such incredible and thorough assistance. He treatedd me with so much respect...Read More
Ilar Edun
Ilar Edun -Google user
3 months ago
Jose was a pleasure to work with! He brightened a very stressful day :) Thanks to the team at this location for making getting a new phone a highlight of the day!
veronica cortez
veronica cortez -Google user
a year ago
I didn't want to go to a store because customer service nowadays is horrendous. Royce at the South Pasadena store was exceptionally patient, nice, and helpful. He would let me know what he was doing in trying to resolve the issue. It's very hard to...Read More
Andrew Warner
Andrew Warner -Google user
3 months ago
Krystal was very patient and knowledgeable setting up our new phones and transferring all our data from our old phones to our new phones.
Jamie H
Jamie H -Google user
5 months ago
Royce was very patient with activating a tricky eSim on my phone. I appreciate his kindness and customer service in recommending alternate phones in the future!
Blair Smart
Blair Smart -Google user
6 months ago
Great friendly service! Been here a few times and they are always extremely helpful and efficient. Jose helped me and was excellent. Highly recommend
Katie Kim
Katie Kim -Google user
9 months ago
Kiah was an extremely helpful employee who spent hours helping me figure out a difficult and confusing technical issue. He was very insightful on the processes of receiving a new phone. I was treated with hospitality and I’m very pleased with my service and experience.
Andrea Forbes
Andrea Forbes -Google user
6 months ago
Royce was super helpful tonight! I came in 15 before they closed and he not only helped me with what I came in for but he also provided me with new ways to save on our monthly bill without me asking!
strawberryflume
strawberryflume -Google user
5 months ago
great service and staff members! Royce helped me upgrade my phone and answered all my questions
Olga varela
Olga varela -Google user
a year ago
Great customer service! I called the store before arriving to verify if my order was ready, the gentleman that answered, Royce, he was very kind and funny. He told me he would get the order ready! When I arrived my phone was ready to go. He...Read More
Abdulaziz Alshaya
Abdulaziz Alshaya -Google user
8 months ago
Great service! Royce was very welcoming and supportive in helping me opening a new account and setting up my post-paid service.
Bruce Hobbs
Bruce Hobbs -Google user
10 months ago
Upon entering the store I approached a clerk/rep and briefly explained my problem. She told me that she would let a technician know and that he would be with me shortly. Less than five minutes later the technician arrived. After a short discussion he told...Read More
Kathy Ferguson
Kathy Ferguson -Google user
7 months ago
I had a great and smooth experience at the ATT store. Kiah was a great help and he is very knowledgeable and funny. Coming here for my phone troubles from now on.

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