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AT&T Store in Houston

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4.2 (277)

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AT&T Store is a cell phone store in Houston, TX.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

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4.2

(277 Reviews)

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Maria Celeste Cisneros -Google user

6 years ago

Excellent service and they go out of their way to help you and leave you satisfied with the product.

Asurion Spring-Valley -Google user

4 years ago

In store cracked screen repair available at this location through Asurion, very convenient!

Adriana Sanchez -Google user

2 months ago

David is such a patient customer service representative, he maintained very professional and attentive. I can assure he holds a lot of knowledge and experience in his field. This experience will change my view of the company. What a lovely experience!

purnima backlas -Google user

4 months ago

I just had the most amazing experience in the AT&T Store at8412 Katy Fwy Suite 400 Houston TX 77024. The Manager, Miguel Montero and Daisy Sanchez were extremely helpful and patient. It is a pleasure to come to a store with such staff . AT&T...Read More

Atbrk the cool -Google user

a month ago

A young man named Roberto was very helpfully. He is one of the few people who does his job properly.

Daniel -Google user

4 months ago

If u ever need help with ATT, which is a true nightmare to deal with, go to Miguel, the manager at the 8412 Katy Fwy, ste 400 office. After several months and multiple tries, only he was successful in correcting the problems.

Jessica Hill -Google user

7 months ago

Great service! We didn’t even wait to get help or ask for anyone. When we walked in we greeted by Erick right away! That kind of makes you feel really valued! He was quick, honest and we got what we came for! Erick deserves a...Read More

JoEllen Perone -Google user

3 weeks ago

Daisy helped me with a problem. She was very knowledgeable, professional and also personable.

Maria K -Google user

5 months ago

Great service at ATT in Spring Valley! Felt like a VIP customer. Will go back to this location.

Tom Matula -Google user

7 months ago

I was treated immediately as I entered the store. Dinara listened to my needs, solved my challenges, made good recommendations and was very friendly in taking care of me!

Blake Givens -Google user

6 months ago

Erick was fantastic. A wonderful experience from start to finish and made everything very easy. He deserves 100 stars if possible.

Doug Johnson -Google user

6 months ago

Daisy is awesome! Incredibly helpful. She’s the only reason we didn’t cancel our AT&T accounts altogether.

Quan Nguyen -Google user

11 months ago

I really like this location, this is a corporate location not an authorized dealer. The employees here are a lot nicer and more helpful. Xavier helped me with everything today and did a great job! The authorized dealer location I used to deal with was...Read More

Stewart Armand -Google user

6 months ago

I was very satisfied with Roberto- I hit the wrong number. He was very competent and made the process so easy. Very personable

Elda Lizbeth Molina -Google user

10 months ago

I rarely leave reviews however Erick was a huge help today he helped us explore different options regarding an issue that we had on a previous phone plan and we were very satisfied with his customer service and he has great communication skills and...Read More

Vanessa De La Cruz -Google user

a year ago

We arrived at the AT&T store with no knowledge of what to get /or do. The manager and sales associate Karim were so understandable and patient with my husband and I. They did explain every step clearly! Was such an easy process while getting everything...Read More

Texas Tom -Google user

a year ago

My wife and I were in the store yesterday (2/13/2024) about 7PM and met Kareem and he was extremely very professional and knowledgeable of all the products, and we had decided to get a Samsung S24 Ultra and a Plus. Kareem was very helpful in...Read More

Richard Morton -Google user

7 months ago

I went to the store because I had recently purchased an iPhone from Direct TV. I was having issues getting everything set up. There was a fellow there that helped me work through it all, even though I hadn’t bought the phone from them.

Michele Adams -Google user

Edited 4 months ago

The AT&T Representative, named America was very professional and very helpful in resolving my issue. She was also very knowledgeable and patient, and had a great personality!

Cynthia Lopez -Google user

10 months ago

Immediately helped and efficiently helped me get what I needed in a timely manner. Extremely attentive, informative, and helpful staff! Both employees helping were very professional and welcoming. Thankyou!

Features

Service options

In-store pickup

In-store shopping

Delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Payments

Credit cards

Debit cards

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AT&T Store Review Summary