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AT&T Store is a cell phone store in Ephrata, PA.

AT&T Store Review Summary

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4.5
(455 Reviews)
5
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1
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Jessica Candelaria
Jessica Candelaria -Google user
a month ago
I came into the Ephrata location to look at pricing on upgrading all of me and my two children’s phones and getting us all on a family plan. I had Alex as my sales person and he did an amazing job. He was very polite...Read More
terry wells
terry wells -Google user
a week ago
Went to the Ephrata store, first customer of the day, was meet by young lady, very polite, then was meant by Alex, needed to upgrade our phones, ours were 11 yrs old,started the process, only took 20 minutes for the upgrade, picked up a couple...Read More
Natali
Natali -Google user
3 months ago
Location is excellent, cozy, completely new place. Everything is great except staff. I have no idea what is the point of having presence consultants there. I think they are just passing time. Many times was there, but never solved a simple problem. Complete...Read More
Safire Cody
Safire Cody -Google user
a month ago
Came to store @2:15 pm to a sign on the door that said "on break be back @ 3." Went back at 3 to walk into a man named Alex sitting on his phone doing nothing. Asked Alex if I can pre-order the new samsung...Read More
Kelsey Carlson
Kelsey Carlson -Google user
6 months ago
I needed to upgrade my iPhone and went to the nearest AT&T store and I was delighted to be taken care of by Alex. He was very kind, charismatic, and informative. He has wonderful rapport with customers and made me feel like a priority. Employees...Read More
Tess Freeman
Tess Freeman -Google user
a month ago
Excellent service, very knowledgeable, shared other available services, friendly and polite. Very enjoyable experience.
Rodger Hess
Rodger Hess -Google user
4 months ago
Alex was very helpful and courteous in helping me purchase and setup my new I-Phone 15!
Heidi Gardner
Heidi Gardner -Google user
3 months ago
Waited 3 hours for service. Employees were rude and made careless mistakes. I had to go to another Att store to get the mistakes fixed Do not recommend this store. Experience was horrible
June Moore
June Moore -Google user
3 weeks ago
He was by his self no help an did wonderful job.i give him 100percent.att needs step up get people help
Paul Borish
Paul Borish -Google user
7 months ago
Came in to upgrade our phones. I figure the young lady who waited on me’s parents were probably in middle school when I became an ATT customer about 30 years ago. She declined to accept our perfectly good trade in because of 4 slight screen...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards