Reviews (260) 766-6220 Call Direction Website Photos About
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About

AT&T Store is a cell phone store in Kendallville, IN.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.3
(251 Reviews)
5
4
3
2
1
[bip_review_summary]

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Melissa Osborn
Melissa Osborn -Google user
a week ago
Terrible customer service. Added my elderly father to my plan and was ensured my already $120/month bill (for just me!) would only increase $6/month to add dad! Plus the cost of his phone, of course. My bill has been $300-400/month since then. (We switched in...Read More
patrick blevins
patrick blevins -Google user
2 weeks ago
I am very pleased with Brian's service. If I was an employee I would hire him in a heartbeat. It would be great if his bosses would do something for him to say thanks because he deserves it.
Keegen Bentley
Keegen Bentley -Google user
2 weeks ago
I went into at&t today and the employee Brian was awesome but the only thing that didn’t satisfy me was the awful smell of sewer. Thank you
Camden Welch-Mitchel
Camden Welch-Mitchel -Google user
a month ago
The owner needs to hire more people. Every time I'm in there, I'd have to wait almost an hour to even be seen. Last time, it smelled horrible, but I'll give them the benefit of the doubt. I think it was a customer. Also,...Read More
Kyle Horvath
Kyle Horvath -Google user
2 weeks ago
Great store, friendly staff (Kyle, Oakley, and Brian are all excellent), but there is an awful sewage odor most days that makes it almost unbearable to stay more than 5 minutes in the store.
Ethan Pranger
Ethan Pranger -Google user
4 days ago
Good place to go to. Store manager Oakley and Brian are fantastic
Jill Struckholz
Jill Struckholz -Google user
4 months ago
Brian helped me with installing an eSIM card today. Patient, friendly, helpful! Brian made this problem easy to fix! Thanks Brian!!!
Autumn Wolfe
Autumn Wolfe -Google user
a month ago
Oakley was great! Definitely will be back to see him!
Kodie Boyer
Kodie Boyer -Google user
a year ago
This AT&T location was awesome! It was probably the best customer service experience I’ve ever had. Justin was very knowledgeable and helpful. He explained all of our options and ensured we were well taken care of. He was also a very down to earth and...Read More
elizabeth sherman
elizabeth sherman -Google user
6 months ago
I came in to purchase a charger cable today, and was not acknowledged or greeted. Upon waiting, i was also skipped over with the next customer who came in. So i put the cable down and left without a “goodbye”. I don’t know what happened...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments