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About

AT&T Store is a cell phone store in Semmes, AL.

AT&T Store Review Summary

The summary was generated by AI, based on reviews.

This AT&T Store at 7930 Moffett Rd Ste D receives high praise for its friendly and knowledgeable staff, with many customers appreciating the help they received with their phone plans and device purchases. Some reviewers noted that the store can be busy at times, but overall, the service is efficient and helpful.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

Facebook Reviews: 4.7/5

Best Buy Reviews: 4.6/5

Sitejabber: 4.5/5

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Reviews & Ratings

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4.2
(195 Reviews)
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brieland_alexisss
brieland_alexisss -Google user
a month ago
John was awesome, he was very kind and very patient with me, helping me get my new phone. The store was very nice and very clean, everything was in stock that I needed. So iI didn’t have to wait for anything to come in. John...Read More
Alex Jackson
Alex Jackson -Google user
2 months ago
This store has improved greatly in the past year. An awesome staff that takes care of their customers. John and Frank got me a new phone and an iPad and my bill went down! Thanks ATT Semmes!
Toni Hamm
Toni Hamm -Google user
2 months ago
I left AT&T for Cricket, it was a big mistake. When I came back to AT&T i got my service reactivated at the Schillinger store, but my phone wasn’t working. Frank at the Semmes location helped me straighten out what the other store messed up....Read More
Donald Maples
Donald Maples -Google user
3 months ago
I was having issues with my service, so I stopped by, and the guys were very knowledgeable. It turns out the service wasn't bad. It was the cellular modem on my s21.
jerry anderson
jerry anderson -Google user
a month ago
My phone was locked up, and these guys were able to help me get it fixed. They're lifesavers.
Joseph Stapleton
Joseph Stapleton -Google user
5 months ago
This store has improved a lot since the last time I was here. The new manager has really turned things around at this store, and restored my faith in the Semmes AT&T store.
brandt mccoy
brandt mccoy -Google user
3 months ago
JEREMY AND FRANK HELPED ME UPGRADE MY PHONE AND GET A NEW GALAXY TABLET! THIS STORE IS AWESOME!
Andrea Martin
Andrea Martin -Google user
5 months ago
This is our second time coming in to this store, they treated us well. Thank you for your help Alex!
Felicia Beach
Felicia Beach -Google user
4 months ago
I went on a cruise recently, and my phone kept dropping calls and didn't get data. Frank helped me figure out what was wrong, and fixed it for me. This is the best store on the Gulf Coast!
Renee Jackson
Renee Jackson -Google user
2 months ago
I received the most excellent service today at the AT&T store in Semmes! Alex Was the young man that helped me. He was very knowledgeable, efficient, and friendly. He showed me how to use the new features on my phone and set everything up. I...Read More
Jamie Majors
Jamie Majors -Google user
2 weeks ago
The store was short handed but despite this the employees were still extremely efficient and did their best to get to everyone as quickly as they could while still making sure to take the time to really attend to their customers needs, especially John....Read More
David Engen
David Engen -Google user
3 weeks ago
The workers here are kind and patient. They helped me fix my phone screen. It was stuck in black and white and they got back to color. It's so nice to know that some people still know how to treat their customers.
Paula Ladnier
Paula Ladnier -Google user
5 days ago
I visited the Semmes Store and was Greeted by Jeremey Williams. Jeremey was very helpful and answered all my questions. If you're in the need of a new phone, or table go see Jeremy.
Jessi Eche
Jessi Eche -Google user
3 months ago
I had an excellent experience at this AT&T store! Frank and Luke upgraded 4 phones for me and my family, helping us through the whole process. 10/10 great people
Bobbi Echevarria
Bobbi Echevarria -Google user
3 months ago
Mr. Frank and the entire team was Awesome!!!! Not only were they the only AT&T store to have the phone I wanted they provided excellent service. Their commitment to go the extra mile really impressed me!
Hunter Howard
Hunter Howard -Google user
2 months ago
John was great help with helping me decide which phone to go with and explaining to me the difference between each phone I asked him about. He is a great salesman and a very helpful person
James Watts
James Watts -Google user
4 months ago
The associate was absolutely the most knowledgeable and Professional I have ever dealt with. John explained everything in extreme detail. He is definitely an upper Management caliber employee. Give this employee a raise and promotion👍 …
Bobbie Newman
Bobbie Newman -Google user
5 days ago
This store is very friendly!!! They were extremely busy, but still I got out of there quick! I never
Cory
Cory -Google user
3 months ago
These guys are great! Frank helped me figure out what was going on with my puck code, and got my phone working again.
Lee Turner
Lee Turner -Google user
3 months ago
John helped me get my internet fixed. I didn’t know how to get it set up, and he was able to get a technician sent to my house. Now my fiber works just fine.

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments