My experience today with Mike at AT&T, Foxon store in East Haven was better then intimidated,.He greeted me with a smile, and reassured me no worries, he would help me with my cell phone. He could tell I was anxious and I explained my bad...
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My experience today with Mike at AT&T, Foxon store in East Haven was better then intimidated,.He greeted me with a smile, and reassured me no worries, he would help me with my cell phone. He could tell I was anxious and I explained my bad experience last week here with a girl named Victoria. Explain to her she needed more patience with me, I have a severe disability. She looked at my phone for two minutes and said she could not help me. So yes I walked out very frustrated.
Mike helped me for an hour with me, explain to me step-by-step, he has patience of a saint!
I would’ve gave him 10 stars that’s what he deserves.
I will continue Coming to the store, will ask when Mike will be working, to assist me in a pleasant, understanding way.
Thank you again Mike
Margaret Lifton