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About

AT&T Store is a cell phone store in Middletown, DE.

AT&T Store Review Summary

The summary was generated by AI, based on reviews.

This AT&T Store at 661 Middletown Warwick Rd offers a wide range of cell phones and plans. Customers praise the friendly and knowledgeable staff, who take the time to explain options and answer questions. Some reviewers mention long wait times, but overall, the store provides a helpful and efficient experience.

Review Rating Chart

Yelp: 4.2/5

Google Reviews: 4.3/5

Facebook Reviews: 4.5/5

BestBuy.com: 4.1/5

ATT.com: 4.4/5

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Reviews & Ratings

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4.3
(89 Reviews)
5
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Theresa Sartin
Theresa Sartin -Google user
a week ago
4/23/25 Colby was very professional. Had me in & out no problem. 5/27/25 Jacob was very professional. My daughter needed a new phone. The battery wasn't keeping it's charge & phone was hot. I payed $88.63 due to outstanding of the old phone. I feel...Read More
Cynthia
Cynthia -Google user
2 weeks ago
I walked in my first time at atnt an had the best experience from anyone other phone company Colby waited on me an greeted me as soon as I got in the door I will always reference them from here on out they helped me...Read More
Quandra Alston
Quandra Alston -Google user
2 months ago
I had the best experience by far with AT&T. I had to physically go into the store and Jason and Jacob went a above and beyond. Thank you guys so much for resolving my issue and taking care of me.
Kendra Holton
Kendra Holton -Google user
2 months ago
Jason was great today with helping my father upgrade his iPhone. Definitely stop by this store and work with him to handle your upgrades.
Andrew Palko
Andrew Palko -Google user
4 months ago
Two days ago this was a one star. The DM and their new store manager, Freddie, fixed in about 30 seconds what the old crew couldn't do for 3 months. Professional and efficient. Glad they made the right changes.
Jamie Moore
Jamie Moore -Google user
4 months ago
Jason, Jacob, and Daniel were AWESOME! They helped us resolve an issue that had been ongoing with online customer service for months! They worked diligently to get the issue resolved! 10/10!
Joshua Winner
Joshua Winner -Google user
2 weeks ago
Jason and Colby were very helpful. They created a great customer experience for me
Shayla Rodgers
Shayla Rodgers -Google user
a month ago
Great experience went into fix my watch and have the plan added to it and change the number and they were able to help me. Great service.
Mark Johnson
Mark Johnson -Google user
3 months ago
Jason was very helpful. He was understaffed but still managed to get my issues resolved. He's doing a hard job and is in high demand. Very helpful.
DelicateGlint
DelicateGlint -Google user
2 months ago
I went in to fix my wife’s phone and Jacob was extremely helpful we were in and out in less than an hour. Great service.
Evan Archer
Evan Archer -Google user
2 months ago
I came in to try and get some a phone, the representative Jacob was able to help me find the best one within my price range. Although I did not end up purchasing the phone today, I will be coming back soon, with my wife's...Read More
Theresa Hardie
Theresa Hardie -Google user
2 months ago
Jason was a great help. I had a problem with security on my phone and bank accounts. He took care of my phone issues quickly.
ashley jones
ashley jones -Google user
2 weeks ago
Jason and Jacob and Ruslan were great for me highly appreciated their service.
Zane
Zane -Google user
a week ago
Jacob and Jason were amazing!! Such a easy process to switch over!!
Jerome Foster
Jerome Foster -Google user
2 months ago
Jacob was great. Very personable. Set us up quickly and efficiently.
Cynthia “Cmyers” Myers
Cynthia “Cmyers” Myers -Google user
2 months ago
I had a pleasant experience at this location. Helped me do 2 upgrades. The rep Alfredo was very informative and nice.
Keeping up with qui and tee
Keeping up with qui and tee -Google user
a week ago
Jacob was great today got my phone bill paid quick and fast !
kelly smalley
kelly smalley -Google user
a week ago
Jacob was super fast and helped with everything we needed!
Barbara Lowe
Barbara Lowe -Google user
2 months ago
Alfredo was very helpful to me in resolving the issue with my phone. His service was very professional. I appreciate his knowledgeable help very much.
Kyley Herron
Kyley Herron -Google user
3 months ago
Alfredo, Jacob and Jason did a wonderful job l! Highly recommend.

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon NFC mobile payments
check icon Credit cards