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AT&T Store is a cell phone store in Leawood, KS.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

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4.3
(347 Reviews)
5
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2
1
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Midway Pest Management
Midway Pest Management -Google user
11 months ago
I’m very pleased with the service I received. Grace was exceptionally knowledgeable and efficient. After my iPad shattered, she guided me through the claims process and helped me secure a replacement. I’ve been coming to this store for years, and they consistently provide excellent customer...Read More
Alka Amonker
Alka Amonker -Google user
5 months ago
When I returned from my trip to Morocco, I had my iPhone 14 totally without charge for over 24 hrs, I tried different electrical outlets and charge cords to no avail. Since I couldn’t reach the shop without phone, I went there before 10am Opening...Read More
nathaphol kenbubpha
nathaphol kenbubpha -Google user
6 months ago
I had an amazing experience at AT&T thanks to Grace! She was incredibly helpful, kind, and patient throughout the entire process. She took the time to answer all my questions and made everything so easy to understand. On top of that, she was so friendly...Read More
Susan Forster
Susan Forster -Google user
5 months ago
Akia was so sweet pretty and amazing the best customer service I ever had in my life she help me transfer everything reset my password , on my new phone I highly recommend her !! She’s the greatest such a good asset here better keep...Read More
Larry Simpson
Larry Simpson -Google user
4 months ago
Kaylee was remarkably patient, thorough, and professional in her coordinating with our company tech assistant to assure I became an authorized user on our business account. I had lost my phone while traveling back home to California, and Kaylee was instrumental in troubleshooting my...Read More
Rovimel Alota
Rovimel Alota -Google user
5 months ago
I had my iPhone 13 Pro Max swapped for an iPhone 16 Pro Max and Akia was amazing. I also forgot my apple id password and she helped me through it. Even though it took quite a bit, I didn’t mind as she was very...Read More
Sarah Allen-Custodio
Sarah Allen-Custodio -Google user
5 months ago
Kayleen was very helpful and patient with me. She and Jake was able to help me to get my phone working and was very helpful! My issues were resolved!
Lauri Paul-Bate
Lauri Paul-Bate -Google user
6 months ago
Kayleen was AMAZING!!!! After visiting two other stores, Kayleen was able to help diagnose and resolve my issue. She kept me informed thru the process and made a data transfer as pain-free as possible. ⭐️⭐️⭐️⭐️⭐️ all the way!!
Olivia Ross
Olivia Ross -Google user
7 months ago
I happened to stop in with my mom while she was buying a new screen protecter! Grace helped apply the screen protecter to my mom’s phone (beautifully, I might add - 0 bubbles!) and assisted me in making sure I had the right phone case...Read More
K L B
K L B -Google user
7 months ago
Grace and Kia are the best! Very kind and helpful; they were willing to take as much time as I needed in order to fix my problem, and even answered questions about other issues. Highly recommend!
Josh S
Josh S -Google user
5 months ago
Jake got me in and out very quickly to give me a replacement SIM card. Jake was very knowledable and profresssional. The store was also very up-to-date and clean.
Thane Mangum
Thane Mangum -Google user
a year ago
Gracie was the most amazing, personable, helpful associate we have ever had the pleasure of assisting us with any phone service visit in our lifetime. We were nervous about our switch from Android to iPhone and she spent kind and patient time and energy...Read More
Madi McKenney
Madi McKenney -Google user
a year ago
Best place to go get anything you need done! We worked with Erin and Grace with upgrading us to the newest Apple tech and they were thorough to ensure everything was taken care of before we left. They were very respectful, funny/approachable, and extremely knowledgeable about...Read More
David Corona
David Corona -Google user
3 months ago
Bianca and James, are the absolute best they helped us with trade in and billing! Absolute best
Suzanne Zumot
Suzanne Zumot -Google user
10 months ago
Akia was my AT&T customer service representative when I recently purchased my new cell phone the iPhone 16 Pro. She was extremely knowledgeable, helpful, courteous ands nice. She is a lovely person and I am extremely satisfied with the outcome of the transition from my...Read More
Kelsey Maxwell
Kelsey Maxwell -Google user
11 months ago
I give a five star because Akia and Grace were fabulous!!! I will definitely be coming back to this location if I can do my services with them. They need a raise! I’m very impressed, however it was veryyyyy cold in the store. I had...Read More
Raquel Arbuthnot
Raquel Arbuthnot -Google user
11 months ago
Akia was a great salesperson! Customer service is top tier and she knows her job. She made my switch over so easy and fast and she was very patient. Thanks Akia for your smile and service keep it up!!
Lauren Berman
Lauren Berman -Google user
a year ago
Oh my goodness! I was so nervous to get all my phone stuff switched over and get my son’s phone set up. Erin made everything so easy and fast! She answered all my questions and it felt like I had a friend setting up my...Read More
Jessie Bixby
Jessie Bixby -Google user
8 months ago
Jake was super helpful and made upgrading our phones quick and easy. He even helped us get a lower monthly price on our bill. Much appreciated!
Delaney Armstrong
Delaney Armstrong -Google user
a year ago
Erin is a tremendous manager and representative of AT&T. Brie is a reflection of Erin’s good leadership and is also great. They took interest during a difficult conversion process from another carrier and have offered very good support after the conversion. They are excellent...Read More

Features

Service options

check icon In-store pickup
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Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Planning

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Payments

check icon Credit cards
check icon Debit cards