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AT&T Store is a cell phone store in Charlottesville, VA.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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5
(53 Reviews)
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Evelyn Nazario
Evelyn Nazario -Google user
a week ago
Scott is an excellent store manager! He is patient and greeted everyone who came in. He didn't rush my partner and me, we had many questions and he answered all our concerns to our satisfaction. Which is NOT the case with Xinfinity! Thank you Scott for your...Read More
Rose Barnas
Rose Barnas -Google user
Edited a month ago
SCOTT IS AMAZING AND SKILLED!!!! He fixed a incredibly messed up phone for me in short time and gave me tips on how not to get in the same mess again. If I could give him 10 stars, I would! I recommend him highly! Rose...Read More
Coach Kaye Monroe
Coach Kaye Monroe -Google user
2 months ago
Scott is amazing 👏 His customer care is best I've encountered for quite some time. He facilitated emergency phone recovery process and my life better. Visit 601 5th street landing to meet him! 😁 …
Rick Miller
Rick Miller -Google user
3 months ago
Josh and Lidjia were unbelievably supportive and so professional. They spent three hours helping with a variety of issues. They were gracious and positive. The company should be proud of them. They are great at their jobs and tireless.
Jennifer
Jennifer -Google user
3 weeks ago
Just stopped at the 5th Street AT&T store to get a broken camera cover removed. I had been told by two other people that this was a part of the original phone and would have to be completely replaced. Scott pulled the broken piece off—which...Read More
Linda Chauvin
Linda Chauvin -Google user
3 months ago
Scott, manager of this store, is always welcoming & helpful. He is very gracious about helping me with issues that younger, more tech savvy people, would know. My encounters here are always pleasant.
Tashi Mićić
Tashi Mićić -Google user
a month ago
Lidja was a life saver with helping me transfer my number to a new phone! Amazing customer service, very patient and kind. Whatever they're paying her, it's not enough!
apple S
apple S -Google user
2 weeks ago
Mr. Scott was promptly helping phone transfer process we appreciate his excellent service. It was very pleasant to have a quick and kind service. Thank you.
Brian Meffle
Brian Meffle -Google user
4 months ago
Outstanding! Scott, Josh, and Lidija went out of their way to patiently help and troubleshoot. Scott even performed some account wizardry to get things settled! They’re an excellent team.
Natasha Bolé
Natasha Bolé -Google user
a month ago
Scott was super helpful and efficient !! He helped me switch to AT&T and the whole process was fast and enjoyable. 10/10 recommend.
Fernando Martinez
Fernando Martinez -Google user
2 weeks ago
I was have a lot of issues whit my cell and I come to AT&T and Scott he is been a good person who helps me to fixe all the problems on my cell so always rrecomend him and AT&T there are nice people to...Read More
David Peyton
David Peyton -Google user
3 months ago
Stopped by the AT&T store on 5th Street. Josh greeted me and was more than willing to help and wanted to resolve my issue Josh took his time to listen to what I had going on and sprung into action to correct it. He...Read More
F Reid
F Reid -Google user
2 months ago
Reat customer service, very friendly. Scott went out his way to help and make sure Iwas satisfied
Alan Crummette
Alan Crummette -Google user
2 months ago
Scott is awesome with AT&T. They are here at the Louisa County Fair in Mineral. Thank you Scott for the excellent customer service.
Brandon Ballegeer
Brandon Ballegeer -Google user
3 months ago
Lidija did a great job getting my account straight with my plan and some features being messed up. She took time to get it right, working with her manager Scott and escalating with customer service. She also helped me upgrade my Apple Watch from an...Read More
Sarah Smith
Sarah Smith -Google user
a week ago
Scott spent a long time with me figuring out a complex problem and finally got it fixed. There's no way I could've done it myself and I'm so thankful!
g rowell
g rowell -Google user
3 months ago
Scott was very helpful in ensuring all our new services were correct. We switched from Tmobile and couldn't be happier with the service we have received so far from ATT employees!
Jack Sadler
Jack Sadler -Google user
5 months ago
Scott was an amazing help, helped me jump through a lot of hoops with getting my new phone setup and was there every step of the way. 👍 …
Linda Battle
Linda Battle -Google user
5 months ago
Josh was very helpful today, he was very courteous and friendly. He took care of my needs as soon as I came through the door. Awesome service
amaya lynn
amaya lynn -Google user
5 months ago
scott was so helpful and always fixes the issues i have. always has a positive attitude and is determined to make sure you walk out all problems solved! definitely recommend!

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Credit cards