Reviews (865) 971-1099 Call Direction Website Photos About
Call Direction Website Reviews

About

AT&T Store is a cell phone store in Knoxville, TN.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

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4.3
(361 Reviews)
5
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1
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R C
R C -Google user
2 weeks ago
As soon as I walked in I was greeted by a nice employee named Chico. He was super nice and informative and able to move my service and information from old phone to new phone. While I was waiting for the transfer to...Read More
caroline wilson
caroline wilson -Google user
a week ago
I went into the store to check on upgrading my phone. Hunter assisted me with my request. He was very nice. I’m not tech savvy and he walked me through the steps. In fact most of the steps he did. I had a very pleasant experience.
Heather Bowers
Heather Bowers -Google user
a month ago
Chico was amazing! He was so kind and patient and answered all of our questions. We never felt rushed. He was very knowledgeable. If he didn't know something, he was immediately on it to get answers. 10/10 would seek his help again!
Holly Mayo
Holly Mayo -Google user
4 months ago
Jordan assisted me with recovering my “contacts”app. He was friendly, professional, and efficient. He showed me the way to find it if I somehow lose it again. He also took the time to show me a few other useful tips. I so appreciate his patient...Read More
Anna Sus
Anna Sus -Google user
3 months ago
We were very satisfied with the service provided to us. We received professional help and advice with all our requests. Thank you for your kindness and attention. It was a wonderful experience.
James Marker
James Marker -Google user
3 months ago
Pushy sales person. My wife was purchasing a phone and our salesman was more concerned with adding other lines of business, pushing promotional offers and protection plans than trying to provide a pleasant buying experience. Found out afterwards that she is enrolled in a protection plan...Read More
M R
M R -Google user
6 months ago
Went here to explore an upgrade and/or repair options, and Tyriq was the most amazing rep that I have ever encountered at any wireless store (in and outside of TN). He went above and beyond with sharing information, finding answers, and making sure we understood...Read More
Jeremy Lewis
Jeremy Lewis -Google user
6 months ago
The staff here was amazing and helped me out when I really though i was completely out of luck. I had a new iPad that I ordered delivered on Friday to my home and it was stolen off my porch before I could get home....Read More
Angela Higdon
Angela Higdon -Google user
6 months ago
Stewart was beyond helpful during my families recent visit. He had the task of helping me switching everything over to my name after the passing of my husband. It was a hard day but Stewart was kind and sensitive to my situation.
Robin Sword
Robin Sword -Google user
8 months ago
Knoxville TN store Drive was 45 minutes, hot day, and I had to get this off the checklist! We walked in, Elijah was finishing up w his customer, the others all had someone, and he asked if he could help. He was very pleasant and addressed...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Repair services

Amenities

check icon Wi-Fi

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments