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AT&T Store is a cell phone store in El Dorado Hills, CA.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4
(107 Reviews)
5
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Gordon Pound
Gordon Pound -Google user
a month ago
Without going over a big long story about how I switched to AT&T from Verizon after 18 years + I will just say this, AT&T is kicking the crap out of Verizon right now. This particular store was the last store I had to go...Read More
Dylan N
Dylan N -Google user
3 weeks ago
Laila was amazing - she was so patient and helpful! Great experience all around! I MUCH prefer this location to the Palladio one - way less stressful and crowded.
Hailey Pierman
Hailey Pierman -Google user
2 weeks ago
It was super easy to talk to them, they were able to fix my problem very quickly and informed me about all the deals with the phone I was looking at. very good customer care
Lori McKee
Lori McKee -Google user
2 months ago
Had a problem with our mobile phone bill and Jacob, the manager of the store, went over and beyond helping us. The customer service was honestly unbelievable. Thank you Jacob!
d s
d s -Google user
3 weeks ago
I was extremely satisfied with laylas expertise that I bought two new iPhone 17, 2 phone cases and two protectors.
Jonathan McKee
Jonathan McKee -Google user
2 months ago
OK, I never post reviews, but had to after this experience. Another store made a mistake, I walked into this store, asked for the manager and Jacob drilled down into my bill with me and helped me out. Probably wasn’t even his job and he...Read More
Nathan Nguyen
Nathan Nguyen -Google user
5 months ago
Excellent service. Jacob is wondeful to help me replace my lost sim card. Will refer this location to my friends.
Kayla Des Rosier
Kayla Des Rosier -Google user
8 months ago
Such a great location and very knowledgeable staff! Marcus in particular was so informative, answered all of my questions, and addressed any concerns I had. He was extremely professional and personable, make sure you ask for him if you go in! Great customer service is...Read More
Sandy Higham
Sandy Higham -Google user
3 months ago
The store manager Jacob at the Eldorado Hills Town Center, went above & beyond completing the task for me! I walked out of there with everything resolved.
layla
layla -Google user
8 months ago
"I recently visited the At&t store to upgrade my phone and was very impressed with the service provided by everyone. everyone was incredibly knowledgeable about the latest phone options, they all answered all my questions, and helped me seamlessly transfer my data to my new...Read More
Jamie Vargo-Warran
Jamie Vargo-Warran -Google user
10 months ago
Such friendly service at this location. A young lady named Madison was very helpful and I expected the opposite due to her age. She was very polite and respectful. The store was clean and neat. My AT&T store of choice!
Tonya Douin
Tonya Douin -Google user
8 months ago
The best phone experience ever. I hate going to phone stores but the young man that helped us made it a very enjoyable experience, and he was very knowledgeable on the devices.. His name was marcus if your needed help with your phone or account...Read More
Karen Bennett
Karen Bennett -Google user
a month ago
Laila quickly greeted me and replaced my broken screen protector for my IPhone 16
Kathleen Wiese
Kathleen Wiese -Google user
10 months ago
Madison at the El Dorado Hills AT&T store is helpful, knowledgeable, friendly and kind. When my 75-year-old husband bought a new cell phone recently, Madison patiently and thoughtfully answered all his questions and set up his phone for success.
Michele McMahon
Michele McMahon -Google user
a year ago
Laila was super courteous, kind, patient, and answered every question I had until I felt completely comfortable with my new purchase. I feel like she listened and went above and beyond with her assistance. Thank you Laila! 😃 I'm a happy customer …
Ronda Barth
Ronda Barth -Google user
6 months ago
Great experience. Young man was knowledgeable, patient and professional. Would recommend going to this store.
Angelic McNabb
Angelic McNabb -Google user
8 months ago
"A huge shoutout to Mr. Craighton! He was incredibly helpful in sorting out my phone service issues, going above and beyond to find the perfect plan for my needs. His patience and clear explanations made the whole process smooth and stress-free. I highly recommend Mr.Craighton for...Read More
Hilary Crane
Hilary Crane -Google user
2 years ago
Anthony P was so patient and sweet. He was considerate of the long line of customers waiting and was checking on them. He held the door open for his customers after completing his time with each of them. And he was honest about potential …
Deanna Deleon
Deanna Deleon -Google user
10 months ago
Shack was amazing he resolved my issues easily he explained everything was very sweet and professional he was amazing very knowledgeable I will go to him in the future all the employees could learn from him I’ve never had hassle free service at a Att...Read More
Heidi Maunder
Heidi Maunder -Google user
a year ago
Went in to store for help with porting a number off of AT&T to a new carrier and Melissa H, the store manager went above and beyond to assist us. She was knowledgeable and walked us through every step and made sure the process was...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon NFC mobile payments
check icon Credit cards