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Call Direction Website Reviews

About

AT&T Store is a cell phone store in Mason City, IA.

AT&T Store Review Summary

The summary was generated by AI, based on reviews.

This AT&T Store at 451 Indianhead Dr Ste 119 provides excellent customer service, with friendly and knowledgeable staff helping customers find the right plans and devices. Most reviewers praise the store's efficient and hassle-free experience.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

Facebook Reviews: 4.7/5

Sitejabber: 4.3/5

Trustpilot: 4.1/5

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Reviews & Ratings

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4.4
(27 Reviews)
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Angela M. Sirovy
Angela M. Sirovy -Google user
6 months ago
My husband and I bought new Samsung phones on a Saturday. We worked with Dylan and Brandon, these two guys are amazing! They were knowledgeable, friendly and made sure we were happy with are new purchases. We highly recommend doing business with Mason City...Read More
tracy r
tracy r -Google user
6 months ago
Amazing Customer service! Go see Brandon and/or Dylan. They will Take fantastic care of you!
Paige Brinkman
Paige Brinkman -Google user
2 years ago
Adam was super helpful! I was able to trade in my old phone for the new 14, I enjoy the first net service as I get 5g literally everywhere I go. My kiddos are enjoying the direct tv service as well. 5 ⭐️’s from me!
Katelyn
Katelyn -Google user
2 years ago
Lauren helped me figure out some technical problems with my phone and I was in and out of the door in five minutes! Great, clean atmosphere and super friendly representatives.
Jerrica Vukonich
Jerrica Vukonich -Google user
a year ago
Highly recommend this location, Trevin was a life saver! Could not get my sim card to work but he fixed it.
Sean
Sean -Google user
2 years ago
Kennika G assisted me in getting my mother in law a new phone...she really knows her stuff and was helpful over the phone as im out of state and helped my mother in law in all aspects of the phone...Kennika's professionalism and patient, honest...Read More
t garrett
t garrett -Google user
2 years ago
Dylan was a big help in me getting a phone and service . I really appreciated the information and Dylan listening to my needs..
Kandi True
Kandi True -Google user
2 years ago
The manager was very helpful and answered all my questions. Also saved me a lot of money. So glad I switched to AT&T.
Asi Brown
Asi Brown -Google user
a year ago
Great customer service. People really easy to work with. Always happy faces and friendly people
Cassie Glenn
Cassie Glenn -Google user
a year ago
Dylan was very helpful with answering all of our questions and made our experience super quick and easy!
Vicente Gonzalez
Vicente Gonzalez -Google user
a year ago
Kelly was awesome to work with. Highly recommend!! AT&T mason city!!
Aaron Askren
Aaron Askren -Google user
2 years ago
They all work with what u need and do their best to get you lowest bill as possible. Great place
Dee Dee
Dee Dee -Google user
2 years ago
Dylan gave me Excellent Customer service. He was Awesome!
Deidre Faulkner
Deidre Faulkner -Google user
2 years ago
Adam has gone above and beyond to help me switching. Best customer service ever!
David Borntreger
David Borntreger -Google user
2 years ago
The store assistant was very professional and helpful. I highly recommend them.
Pennie Benavides
Pennie Benavides -Google user
2 years ago
Great service and very helpful! Would definitely recommend!!
marlene rick
marlene rick -Google user
2 years ago
Adam was Amazing helped with Switching from Metro to At&T
Alissa Hansen
Alissa Hansen -Google user
2 years ago
Great customer service 😊 and great people ☺️ …
kevin fleming
kevin fleming -Google user
a year ago
Dylan was very helpful and was very knowledgeable.
Mysty VanderPlas
Mysty VanderPlas -Google user
a year ago
Very knowledgeable,very nice and helpful

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Credit cards