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Call Direction Website Reviews

About

AT&T Store is a cell phone store in Fayetteville, AR.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(203 Reviews)
5
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3
2
1
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Larry Shepherd
Larry Shepherd -Google user
3 months ago
Last time I went in their they was so rude, but now when I went in their Thursday they were very helpful and quick and I really preshaped the help and quick ness thanks so much
Sierra Jordan
Sierra Jordan -Google user
6 months ago
Jess was very helpful and considerate. She tried her hardest to help solve the problem and found the best solution! 10/10 would recommend!!
mike cantner
mike cantner -Google user
a year ago
Outstanding customer service from Roger who helped until after the store was offically closed. Roger helped set up phone transfer and talked to customer service until he had my phone operating and operating correctly. He could have stopped and had me come back the following...Read More
Karen Smenner
Karen Smenner -Google user
Edited 7 months ago
Jess is wonderful to work with. She is very upbeat and definetly knows her business. She was very helpful with my choosing a new phone . This is my favorite AT&T store because of her.
Frances Molash
Frances Molash -Google user
7 months ago
Jess is the best! She helped us understand our phones better! Absolutely 5 stars!
Tiffani White-Franklin
Tiffani White-Franklin -Google user
4 years ago
Daniel is AWESOME!!! I’m so glad we decided to go there. I have bought phones from him in the past and he is just what the customer needs. He helped me with my account and got me the discount as a NURSE In which...Read More
April Hudson
April Hudson -Google user
2 years ago
Fantastic experience with Hayden! He is very knowledgeable and genuinely cares about his customers. We have followed him to a couple of ATT stores because he is so helpful. He worked so hard to find a solution to our unusual situation tonight. We...Read More
ally
ally -Google user
a year ago
Kate is great! She was patient with all of my questions and concerns. She helped me set up my new phone and put the new screen protector on.
Erik Warren
Erik Warren -Google user
7 years ago
Excellent customer service, knowledgeable about the product, and eager to help us!! A phenomenal experience compared to the last visit I had with a different AT&T AR. Brad was an utter delight to work with! He not only cared to listen to our concerns but...Read More
Autumn Wisniewski
Autumn Wisniewski -Google user
2 years ago
Toni is the GOAT. I went to another location to talk to someone about plan options + getting a new phone. Was basically told that they couldn’t really help me. Decided to try another location and not only did Toni get me a less expensive...Read More
Sherry Pittman
Sherry Pittman -Google user
9 months ago
Thank you Fayetteville Mall! Helped me with my issues! Always choose this store! The store manager is the best!
Dazy Katz
Dazy Katz -Google user
5 years ago
I have had my plan fixed at this location more than once and the customer service has been superb. This particular visit, I took several friends in to fix their plans. Staff was extremely helpful and comforting to a friend that had recently undergone a...Read More
regan Jones
regan Jones -Google user
7 months ago
Jess did a fantastic job helping me get my new phones.
Scott Gillespie
Scott Gillespie -Google user
4 years ago
I needed to move my cell phone service from Straight Talk to AT&T. When I went into the store Sawyer and Allison greeted me and started the process of moving my service. Straight Talk didn't want to release those numbers and the process...Read More
Duff Babee
Duff Babee -Google user
5 years ago
Monica is a great sales associate, and she has always gone above and beyond for us! I make sure to go to her anytime I want to get ANYTHING done! I would 100% recommend this location and I would 100% recommend going to her!
Odalys Pedroza
Odalys Pedroza -Google user
5 years ago
One of the best customer services. This girl name Monica help me, my sister and my mom get new phones. She was very helpful and answered and walked us through everything through the process as she set our lines up.
Holly Roberts
Holly Roberts -Google user
7 years ago
I visited this store after AT&T's telephone support center told me that they couldn't activate my Apple Watch because I hadn't purchased it directly from AT&T. The two gentleman who helped me were so friendly, knowledgeable and pleasant to work with. They resolved...Read More
Alex
Alex -Google user
7 years ago
Walked in and immediately felt like it was a different experience! Fast, friendly, knowledgable reps that took the time to explain things too me and make me feel confident with my new device! Definitely recommend this store.
Greggory Michaels
Greggory Michaels -Google user
7 years ago
Grant and brad were the most helpful representatives of AT&T I have ever done business with. Such a relief after a miserable experience at their sister store on college. A little bit out of the way for me, as I live near campus, but definitely...Read More
connie williams
connie williams -Google user
2 years ago
Patricia at the mall location was friendly, professional, and very easy to work with. She was knowledgeable about the plans and phones. I would highly recommend her.

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments