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AT&T Store is a cell phone store in Pontotoc, MS.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.5
(326 Reviews)
5
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1
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Dee Traylor
Dee Traylor -Google user
a year ago
They are very knowledgeable about the products they sell and very helpful with your needs especially making sure you are comfortable with your bill. Lori assisted me with my purchase.
Terri Flaherty
Terri Flaherty -Google user
a month ago
I would highly recommend this store. I wasn’t there 5 minutes before a representative ask if she could help me. Her name was Taydaija. She was very kind and helpful. She answered all my questions and helped me with a smile the entire time. All...Read More
Shamiyah Judson
Shamiyah Judson -Google user
2 months ago
Sooo! AT&T in Pontotoc has redeemed themselves thanks to Marice! Marice was so polite to me and patient! If you go to this AT&T choose MARICE!!!
Harlee Gillespie
Harlee Gillespie -Google user
a month ago
We loved working with Marcie she is absolutely who we would recommend working with!
john dunn
john dunn -Google user
7 months ago
Alixzandria went above and beyond! We didn't know that store hours had changed when we showed up right at closing time like she had just locked the door. She noticed me walking up and opened up to greet me and then proceeded to take care...Read More
Annalea Smith
Annalea Smith -Google user
5 months ago
Very knowledgeable and helpful! Shoutout to Devin for a great experience.
Carra Beth Cornelius
Carra Beth Cornelius -Google user
5 years ago
Hector was so helpful! He was very informative and very fun to do business with. I spent probably an hour and a half making changes and adding 2 lines to my account and he was patient and helpful the whole time. Very sweet gentleman with...Read More
Connie Smith
Connie Smith -Google user
4 years ago
I owe a huge "Thank You" to Hector Cruz for helping me during my shopping experience. I had a lot of questions and he took the time to fully explain services so I could determine exactly which I needed and the cost of...Read More
Hector Cruz
Hector Cruz -Google user
Edited a year ago
I had an outstanding experience at the AT&T store, all thanks to Jaime W.! From the moment I walked in, he greeted me with a warm smile and made me feel welcome. His knowledge and expertise were evident as he assisted me with my business...Read More
Sharon Owens
Sharon Owens -Google user
10 months ago
Jamie is the best rep you can get. I recommend 100000000% thank you Jamie for all your help. He’s funny as well. Hell joke with you while helping you with any problem you have.
Kenzi Person
Kenzi Person -Google user
a year ago
Ciara was extremely helpful in getting me set up with a new phone plan, phone, & accessories. She answered all my questions, concerns, & explained my next billing statements. I look forward to hopefully working with her in the future when I need to go...Read More
Brenda Washington-Whitehead
Brenda Washington-Whitehead -Google user
a year ago
Jamie was extremely helpful, professional, and courteous. I dreaded coming because phone issues are often quite time consuming. However, this was not the case. He took care of my issues effortlessly and I was on my way. Much appreciated.
Ashaley Johnson
Ashaley Johnson -Google user
a year ago
Shout out to Jamie for helping my husband and I the best way he could. Very informative information & overall great experience. You don't find great customer service anymore. Great store to get help at. Fast service.
Mimi Bradshaw
Mimi Bradshaw -Google user
4 years ago
Hector was excellent to work with! He was incredibly helpful and professional in making money saving changes to my account that many others had tried and been unable to accomplish. He also helped my pick out the right phone for my needs. I’ll be recommending...Read More
Helen Bowen
Helen Bowen -Google user
5 years ago
Hector Cruse was so awesome. He helped me so much. I normally stress over having to deal with the phone store, but not today. Hector was very helpful and knowledgeable. His pleasant personality made him so fun to talk with.
Lindsay Barnett
Lindsay Barnett -Google user
5 years ago
We always have a great experience here. Hector has helped us two different times and has been absolutely fantastic. I recommend everyone come see him and let him help you out. Will deff be back.
Kentarius Shaw
Kentarius Shaw -Google user
a year ago
Jaimie was extremely helpful and got me everything I needed within 20 minutes. He was polite and full of positive energy from the time I walked in to the time I left.
Christy Mcgregor
Christy Mcgregor -Google user
4 years ago
Hector was amazing! He was extremely knowledgeable and helped my family of five get the best plan possible. He was so patient and customer service was excellent. If you need help with your phone plan or an upgrade ask for Hector at the Pontotoc...Read More
JC WEST
JC WEST -Google user
5 years ago
Kelsey greated me at the door with a smile. I had an issue with a phone I had purchased 2 days ago and she was only too happy to help. She was very knowledgeable and friendly and an all around wonderful customer service rep....Read More
skylar swords
skylar swords -Google user
3 years ago
Hector Cruz was a great help on getting me a new phone. He also helped me with getting a new case, screen protector, and wireless charger to go with it. Overall 10 out of 10 experience and I hope to do more business with him...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards