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Call Direction Website Reviews

About

AT&T Store is a cell phone store in Concord, CA.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.3
(100 Reviews)
5
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1
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amie gonzales
amie gonzales -Google user
7 months ago
Store was clean and inviting! The girls were helpful. Ana and Shalimar were great!👍 …
Osemudiame Amahian
Osemudiame Amahian -Google user
2 months ago
I went to the at and t store at Sunvalley mall. Austin is very aspiring. I loved that he made the most with what we had. He deserves his position. He earned it. Perfect. I would definitely go there again.
Allan Ray Villanueva
Allan Ray Villanueva -Google user
3 months ago
Go here instead of the corporate-owned store across the street at the Veranda. Very professional staff and willing to assist.
van lewis
van lewis -Google user
8 months ago
The service here was exceptional we had to wait for a little while but the young lady that helped us was so helpful and knowledgeable just all around courteous that it wasn't even a thing for the time So yes if trying to get a phone...Read More
Krissryan Mndz
Krissryan Mndz -Google user
8 months ago
Were so happy for the help and service today by the Kindness and help of Jyesenia she explain evrything clear and nicely!!! Good Service ! Definitely we recommend this place and the Service of Jyesenia…☺️
Isabella Olivares
Isabella Olivares -Google user
a year ago
I received phenomenal service at this location. I went in having trouble with my SIM card and they helped me right away. When I had to momentarily leave to pick up my little sister they gave me a spare phone to take with me for...Read More
John valentic
John valentic -Google user
3 years ago
Went in to add a new line and purchase a new phone for my daughter. I didn't have to wait more than a couple of minutes. Your rep was by herself and handled her prior customer we ease. We were in and out in less...Read More
Geraldo Kudo
Geraldo Kudo -Google user
a year ago
Emily is very sweet and helpful during my visit at Atnt. Best customer service I've had so far.hope she get the credit she deserves!!! Thank you, I love my iPhone pro max
Carol S
Carol S -Google user
5 years ago
The At&t service on the phone was incredibly disappointing. They did not help me at all and the phone records of my recent calls were completely different on their end and were charging me an upwards of $145 fee of which I had proof...Read More
Bill Bermudez
Bill Bermudez -Google user
3 years ago
The staff was great, especially since they were short staffed. The manager Carrisa was a tremendous help and customer service was great...will go back to that store
Mohamd Alajji
Mohamd Alajji -Google user
7 years ago
I open my Bussiness account of 10 lines with att at this location switching from Tmobile since I had the worst service on both side network and customer service. Naz helped me out and gave me what I really need and gave my all the...Read More
caleb hernandez
caleb hernandez -Google user
7 years ago
Great customer service! The attention and care they give me every time I go there has been phenomenal. Won’t go to any other att store. My go to location!
Clayton Carpenter
Clayton Carpenter -Google user
8 years ago
We had a great experience with Christopher at our local att store. He was the best rep we have ever had in all the years that we have been with att. Looking forward to doing more business with him.
Norma Garcia
Norma Garcia -Google user
7 years ago
Shaz and his team are very helpful. They are very friendly and made me feel comfortable. I came in with a lot of questions regarding, the Samsung note cellphone and everything was answered. This store has great customer service.
Matthew
Matthew -Google user
4 years ago
So I wanted to share a data plan for two phones and AT&T had great service! I got it done in under five minutes and the data works very well! (It’s unlimited to) I would recommend AT&T to others! 🙂 …
Antonia Palma
Antonia Palma -Google user
9 years ago
All reps are well educated & that's what keeps me coming back to this location. Very well mannered & provide great customer service & great work ethic.
desiree criddell
desiree criddell -Google user
2 years ago
Went in today for iPhone 15 a guy name nog I’m sure I’m spelling his name wrong but he new and he was extremely helping to me and my son.
Matthew Chand
Matthew Chand -Google user
7 years ago
Great people, I really enjoy the patience of the employees. They help me transfer stuff to my phone and showed me how to use it and I get all my questions answered!
shane stirton
shane stirton -Google user
9 years ago
Sixto and his staff are the most knowledgeable and helpful sales professional's in the wireless industry. They are the reason I became and will remain an AT&T customer
Yorrana Moraes
Yorrana Moraes -Google user
a year ago
Naj is very knowledgeable and helpful. I’m glad to find great customer service at AT&T.

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments