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AT&T Store is a cell phone store in Iowa City, IA.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(42 Reviews)
5
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2
1
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Amy Windus
Amy Windus -Google user
a year ago
This location is great because Finn helped my dad and I out and was honest and straightforward about our billing! We went out of there with a positive attitude and doesnt happen very often! Finn even shook our hands after talking to him and which...Read More
Jay Morrow
Jay Morrow -Google user
a year ago
Came in to pay my bill and Jacob was extremely nice! He got me set up on autopay so I could save money. I also got a couple of new cases and screen protectors and I am very happy with Jacob. Highly recommend this store...Read More
shannon
shannon -Google user
a year ago
Great experience!! Very professional and excellent customer service by Aidan Finn. Thank you thank for helping me and my family get phone service and establish. All the best to you in your career !
K S
K S -Google user
a year ago
I can't say enough about this store Finn was great and did not give up easily and continue to help me with tech support to try to get my phone right my daughter was in the Iowa City hospital and I needed to be able...Read More
Mariko Ishikawa
Mariko Ishikawa -Google user
5 years ago
Wonderful staff and great service! Eddie stuck with me from start to finish, making sure I left with the phone service I wanted and needed. I walked into the store with difficulty transferring my service from another provider; this was something the at&t customer service...Read More
Sam Contreras
Sam Contreras -Google user
5 years ago
This place without a doubt deserves nothing less than 5 stars. The person who attended me, Eddie, has every trait you would expect from someone who works in customer service. He was kind, patient, friendly and most of all, knowledgeable in what he is talking...Read More
Lauren Mandal
Lauren Mandal -Google user
4 years ago
This was easily the best experience I have ever had at an AT&T store. Shelby and Lauren were incredibly helpful, friendly, patient, and accommodating. I went to the store to pre order the new iPhone 13 that was going to be released in a week...Read More
Ronnie Smith
Ronnie Smith -Google user
2 years ago
The store employee was super personable and knowledgeable about the phone I was purchasing. They took the time to help me set up my new device and help my kids, get their devices set up as well as explaining different options of the phone.
Robert Jackson
Robert Jackson -Google user
4 years ago
When my phone died, I needed a new, different phone during this pandemic. The staff here arranged the sale contact free and delivered the phone and receipts to our car. Then they took questions about set up over the phone and gave step by step...Read More
Mary Jackson
Mary Jackson -Google user
2 years ago
Kaylie and Malieyah at the AT&T store easily solved a problem that I had been having with my older iPhone which kept saying I had run our of iCloud storage. I now know where to go for help and they have a new very loyal...Read More
Tim Miller
Tim Miller -Google user
2 years ago
Kaylee was superb in her customer service!! Her and Kylee were so very helpful and friendly which was the most pleasant experience we have ever had upgrading our phones!! Please thank them again for us!!
Amanda Darnall
Amanda Darnall -Google user
5 years ago
Eddie was very helpful first when I brought an old iPhone 4 (hadn’t been used in years) in. He made it work! Then after that one was shattered I brought in another old iPhone 5 which was locked and he still got it to work!...Read More
Jeremie Moen
Jeremie Moen -Google user
a year ago
Sekou provided excellent customer service while we were there. Got 2 phones upgraded on no time at all! Thanks Sekou!
Wen Chin Liu
Wen Chin Liu -Google user
5 years ago
The customer service is great! Eddie was really patient with all my questions and helped with all data transfers. Thank you for helping me with my new iPhone SE!
MATTHEW PARK
MATTHEW PARK -Google user
a year ago
Jacob and Sekou made my visit fast and easy. Would come again! They knew exactly what they were doing and was in help very quickly :)
Sean Fain
Sean Fain -Google user
4 years ago
Excellent service for a difficult problem setting up a hotspot router. Friendly and intelligent staff. Listened and clearly understood the problem and offered direct solutions that ultimately solved the issue and was able to activate the router. Thanks much.
Julie Koch
Julie Koch -Google user
a year ago
No wait for help. Very friendly, helpful, knowledgeable staff. I had a great experience. Finn helped me and answered all of my questions. Thanks!
KP Star
KP Star -Google user
a year ago
That sekou guy was really kind and helpful. Such attentiveness! At&t is also a worldwide service. To infinity and beyond!
shelby burrows
shelby burrows -Google user
4 years ago
Lauren and staff were super friendly and helpful! Amazing experience I was switching from verizon to AT&T and Lauren made it a flawless experience.
Jreezy
Jreezy -Google user
3 years ago
I needed to get some changes done to my account and Kaylee T was very helpful and answered all my questions and needs. I would come back and appreciate the service.

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Credit cards