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Call Direction Website Reviews

About

AT&T Store is a cell phone store in Granite City, IL.

AT&T Store Review Summary

The summary was generated by AI, based on reviews.

This AT&T Store at 3453 Nameoki Rd offers a wide range of cell phones and plans, with knowledgeable staff providing excellent customer service. Most customers praise the store's friendly and helpful representatives, with some noting minor issues with wait times.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

Facebook Reviews: 4.7/5

Best Buy Reviews: 4.6/5

Sitejabber: 4.3/5

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Reviews & Ratings

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3.9
(196 Reviews)
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sorry andes
sorry andes -Google user
6 days ago
I met with a very informative, insightful, and kind staff member by the name of Bryan. He was able to help me choose the right device and plan for my needs in simple terms I can understand. This store will definitely be my go-to for...Read More
Laura Merz
Laura Merz -Google user
2 months ago
My experience today was amazing. Tanner gave his utmost attention to my issue and he resolved it quickly and professionally. Thank you Tanner for your kindness, well done sir!
Andy
Andy -Google user
a month ago
I got to the AT&T store early this past weekend, and Steve helped me get signed up for Fiber. Tech is getting here today to install and I’m excited to get it all hooked up! Thank you Steve for the great customer service!
Andrea Bowers
Andrea Bowers -Google user
a month ago
Tanner helped me with all my issues . He was so helpful and respectful !! Thank you again Tanner !! Keep up the good work !! :)
Pattie Cooper
Pattie Cooper -Google user
Edited a month ago
Another AMAZING visit to AT&T Bryan was so helpful! He waited on me with expertise and allowed me to return to set up the new phone. The manager actually opened the door a few minutes early for this senior citizen. These guys deserve notice! 💕 Awesome Anna saved...Read More
Michael Barrett
Michael Barrett -Google user
2 months ago
Steve was friendly and professional. He got us set us with all new phones. Great service
George Anderson
George Anderson -Google user
4 months ago
We came in with a broken phone and Steve hooked us up with a new phone and was able to get all of our information transferred. Amazing service and friendly attitude. This store rocks!
Melody
Melody -Google user
a month ago
Anna was great. Gave me some options on your guys best deals and I was very satisfied
Samuel Holland
Samuel Holland -Google user
a month ago
Steve got us set up with a new phone. Service was great and very professional with a friendly attitude.
Terry Bellman
Terry Bellman -Google user
2 months ago
Tanner was great and so is the rest of the staff!! Thanks for caring about your customers
Brenda James
Brenda James -Google user
6 months ago
Steve is The Man! He greeted me with a friendly smile and continued to share his expertise to solve my issue & help me with new phone options. Great job!
Linda McDonnell
Linda McDonnell -Google user
4 months ago
Steve was very friendly and helped me get all my data over to my new phone. He was great!
Jackson Barrett
Jackson Barrett -Google user
2 months ago
This was a good experience it was easy the person that helped us was super nice and friendly over all a great experience
Brother Polk
Brother Polk -Google user
6 months ago
Ms.Anna was so pleasant and helpful. I had to go back several times nothing she was doing wrong and she was so helpful every time. She deserves a raise and promotion.
Kevin Knox
Kevin Knox -Google user
a month ago
Great service Steve and Tanner help me get set up
Amy Gregory
Amy Gregory -Google user
7 months ago
I was having issues with the volume on my Samsung Galaxy S23 Ultra. I stopped in to see if there was something wrong with my phone. The service tech was very helpful, and I got waited on quickly. She was able to figure out it...Read More
Jamie Barrett
Jamie Barrett -Google user
2 months ago
Steve hooked up our family with new phones! Great service, knowledgeable, and very helpful with everything.
My Phone
My Phone -Google user
2 months ago
Tanner was very great and helpful. Thank you for the kind service that was provided
Andrew Varble
Andrew Varble -Google user
8 months ago
It is so refreshing and pleasant to see a team so dedicated to customer service. I arrived on a Saturday wanting to switch phone carriers and also my internet service. The store was listed to open at 10am and I arrived a few minutes early...Read More
Deanie Hinchcliff
Deanie Hinchcliff -Google user
3 months ago
Steve was very friendly and helpful setting up my new phone.

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments