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AT&T Store in San Marcos

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4.9 (90)

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AT&T Store is a cell phone store in San Marcos, CA.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

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4.9

(90 Reviews)

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jamie lesage -Google user

a year ago

Thank you Gabriella. I love my new apple watch. New love for Siri. Siri what time is it? What's the weather Siri? Siri sets up reminders. Got Siri working for me. 5 stars.

Chris Carlin -Google user

a year ago

It's hard to properly articulate how much I hate upgrading my phone and walking into a phone store. My wife and I had been to Verizon, looked at two other trendy solutions and then finally walked back into AT&T who we weren't loving, just to...Read More

Guadalupe Huerta -Google user

3 months ago

Best AT&T experience! Manager Raul is by far extremely helpful, patient and has very well knowledge for certain questions that I had about my plan. Thank you for all your help, keep up the extremely amazing work you're doing for AT&T!

Jonathan Gomez -Google user

4 months ago

Janet was very Kind and patient, super helpful. Should be promoted to Manager 1 day as she's very knowledgeable and very patient, simpatica. Thanks for the help will be back in the future, recommended if you need service with AT&T

kris bagdonas -Google user

a month ago

Ive had experience with several other stores and this store hands down has been more helpful then any other att in the area. Especially after the repeat horrible experiences I've had at the esco promenade store. Thank you for being a stand out crew...Read More

Noor Diab -Google user

a year ago

Gabriela, the store manager was amazing. Excellent service. She deserves a raise. Her coworker (tall white male) on the other hand was extremely rude and deserves to be demoted. I had my children in the store because my phone broke and my husband was on...Read More

Gigi Blakely -Google user

7 months ago

The Manager, Janet was the best! I’m not ‘techy’ and she was super helpful transfering my phone to another phone. She was extremely patient and knowledgeable. Janet is an asset to your business.

Gary Lee -Google user

Edited a month ago

RAUL was amazing and excellent. As a small business owner I felt as though RAUL made me feel valued and cared for. The technical expertise was top of the

julio raya -Google user

2 years ago

Graciela was very helpful and patient with me today. She took her time to make sure I was knowledgeable of plans and promotions going on before I made my purchase and that I got the best plan! She added a discount to my account that...Read More

Tony Scott Reyes -Google user

a year ago

Breanna was great and very helpful. My iPhone screen had technical issues so I went in to upgrade my phone. Breanna was very professional and helpful the whole time. She answered all my questions and provided great service.

Nichole Pringle -Google user

2 years ago

Breanna was so wonderful and helpful during our upgrade. We had no idea how much more helpful and human a store visit would be. She made it fun and easy and the store was clean, calm and classic. She even had our six year old...Read More

Leisa Kulani -Google user

5 months ago

Nice store, quick service. I had to return the next day, and the service was still great.

Christian Becerra -Google user

2 years ago

I had the pleasure of being assisted by Breanna. I went in with a cellular data service issue and not only was she able to help me with my issue but was also able to upgrade my iPhone that fit my financial budget. She is...Read More

Alexandra Colley -Google user

2 years ago

Breanna and Graciela were amazing! I have had such a bad experience for the last year with AT&T. But when I walked into this store on Twin Oaks Valley I was pleased with the service and was helped in less than one minute. These girls...Read More

Hitomi Fujikura -Google user

2 years ago

Breanna was great, she was very professional. She was very helpful and courteous. She made sure to help me transfer my data to my new iPhone 14. And even gave me a great deal on my wireless plan. She is great and is definitely...Read More

Philip Foster -Google user

2 years ago

Graciela was very understanding and informative. I had a lot of questions about the new air pods and the new iPhone 14. She patiently answered all my technical questions as well as financial alternatives. She walked me through all my options and I’m very happy...Read More

Peso -Google user

8 months ago

Janet was wonderful really helped me out. Very professional. Honest people here I recommend AT&T services here.

Bob Nenow -Google user

a year ago

Breanna is well informed of At&T programs. She corrected several problems I had from a different store effort. Well done Breeana!

Debra P -Google user

3 years ago

Honestly, David and Sophia were outstanding. My mom and I went in to the store on Las Posas and the worker was rude to us. We then went to this location for two upgrades and ended up leaving with the upgrades, cheaper plans with better...Read More

Avelino Tadlas Acedo -Google user

2 years ago

Grace was customer friendly. She really helped me and I felt that it comes from her heart, the sincere natural way of providing excellent service & customer experience. This was on September 21.

Vinnie Cordova -Google user

3 years ago

Breana was awesome! Super friendly, and was very attentive to our needs! We got everything we needed to get done in one swoop! She is amazing!

Donna Lechman -Google user

2 years ago

Breanna was so helpful combining all my gadgets and getting me in a new unlimited plan. This store is nice and clean and service was great. So glad this location is near my home and not overly crowded like some locations are.

Michael Gelband -Google user

3 years ago

My wife and I walked into the Twin Oaks Valley Road AT&T Total Solutions store today. Assistant Manager Breanna was the nicest and most helpful person I've ever met in an AT&T store. She was able to easily answer all my wifes Apple …

Clayton Hogenson -Google user

Edited 11 months ago

Always helpful service, Gavi was wonderful Breanna was very helpful & courteous in helping me. She is definitely an asset to your company.

Stacey Roberts -Google user

2 years ago

This is the most exceptional service I’ve ever seen!!! Grace and Brianna provided excellent service and went over to talk to assist me in getting my new phone. I am eternally grateful AT&T rocks.

Caitlynn McIntyre -Google user

2 years ago

Breanna is amazing! Y’all have a customer for life! She was so patient and kind. I will be back here for all my needs!

Johnny Wyer -Google user

2 years ago

Graciela was such a big help, she helped me for 2 hours and still managed to help other customers, such a great hard worker and was able to multitask, she deserves a raise!

Kimberly Bagley -Google user

3 years ago

Breanna was the best!! She spent lots of time with me to figure out my phone problem. She went above and beyond!!! I’m so grateful she was working here when I came in.

Sommer Mullen -Google user

2 years ago

Graciela was amazing!! She set up my new iPhone and helped with everything! She was very nice and knowledgeable!!

Maria Taylor -Google user

2 years ago

Graciela did a great job helping me today. She answered all my questions. She was very fast and attentive.

Features

Service options

In-store pickup

In-store shopping

Delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Payments

Credit cards

Debit cards

NFC mobile payments

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AT&T Store Review Summary