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AT&T Store is a cell phone store in Acworth, GA.

AT&T Store Review Summary

The summary was generated by AI, based on reviews.

This AT&T Store at 3245 Cobb Pkwy NW Suite 113 offers a wide range of cell phones and plans. Customers praise the friendly and knowledgeable staff, who provide excellent customer service and help with selecting the right plans and devices. Some reviewers mention long wait times, but overall, the store receives positive reviews.

Review Rating Chart

Yelp: 4.2/5

Google Reviews: 4.1/5

Facebook Reviews: 4.4/5

Best Buy Reviews: 4.5/5

Sitejabber: 4.3/5

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Reviews & Ratings

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(350 Reviews)
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Wayne Morgan
Wayne Morgan -Google user
4 months ago
Easily one of the best experiences I've ever had at an AT&T store or online. All of our needs were handled, very friendly and knowledgeable staff, and definitely makes me feel better about being an AT&T customer after other experiences that were not so great....Read More
Cheryl Hunt-Clements
Cheryl Hunt-Clements -Google user
2 months ago
Recent experience in purchasing a new cell phone at the AT&T store in Acworth on North Cobb Parkway, I found the Sales Agent Jennifer to be most professional, proficient, and knowledgeable about products. She did an amazing job the setup of my new phone. I...Read More
Gwendolyn Jones (Gwen)
Gwendolyn Jones (Gwen) -Google user
5 months ago
Received excellent service from Jennifer. She is extremely knowledgeable. She was very patient and kind and made me feel like she was genuinely concerned. She resolved my issue. Thank you fir employing such a great person.
john garcia
john garcia -Google user
2 months ago
Omar is the best there is, he was quick and efficient and made it easy to switch over to AT&T, he answered all my questions and made sure all issues were taken care of before I left. Thanks Omar!
DNO
DNO -Google user
Edited 2 weeks ago
I had to get a screen saver for my phone. Not a complex transaction but the employees were very nice and very helpful. I realize one cannot make everyone happy but experience was positive. UPDATE I had to move my service due to change of address...Read More
Julie Wilcox
Julie Wilcox -Google user
2 months ago
Miyah and Cooli/Ceighln assisted me within minutes and went above and beyond to help me upgrade my phone!
Pamela Flynn
Pamela Flynn -Google user
8 months ago
I was dreading the experience of changing service providers and setting up my new phone all week. Tahfari Pulchan was amazing, so engaging and funny. The minute I walked in the door his smile and pleasant attitude was exactly what I needed and I...Read More
Anna Kay Ferraro
Anna Kay Ferraro -Google user
a year ago
AMAZING experience here. We went in to transfer my phone plan from T-Mobile to AT&T and it was so quick and easy. The representative that helped us was Maya and she was fantastic! She was so sweet and helpful. I was able to keep my...Read More
Helen Simmons
Helen Simmons -Google user
11 months ago
It was a quiet rainy evening when I went into this ATT store at about 5:30pm. There were no customers in the strore at the time that I could see. Two young women. sales associates, approached me at the same time to offer assistance....Read More
Tabitha Hudson
Tabitha Hudson -Google user
a year ago
I love Stephanie. When I tell you she was patience with my mama and I. She so darn helpful. I can’t thank her enough. She wasn’t pushy and made us feel like a value customer. We ended up getting iPhone watches with a deal they...Read More
Shawniekay
Shawniekay -Google user
2 months ago
Ask for Jennifer if you’d like to get in and out quickly with all of your issues resolved.
Edward Western
Edward Western -Google user
a year ago
I stopped in the Acworth AT&T store to price shop a swap from my current provider. My family and I were greeted by Cooley. Cooley was an outstanding representative for AT&T, which was a big contributing factor in my decision to make the swap to...Read More
Don Hinkle
Don Hinkle -Google user
a month ago
The AT&T representative, Miah Dale, was absolutely the BEST ! Thank you.
Jacquelyn Shackelford
Jacquelyn Shackelford -Google user
4 months ago
Tahfari was great! Excellent customer service, knowledgeable on products and quick to help!
Laily Coleman
Laily Coleman -Google user
11 months ago
Natalie was excellent & helped us so much setting up our new accounts. Tafari & MK helped us get a great deal & were super friendly. We are so thank for all of them!
Laurie Uzee
Laurie Uzee -Google user
5 months ago
The sales representative, Mr. Cooley, was very helpful, knowledgeable, and thorough in getting my business resolved.
Ronald Nauceder Sr.
Ronald Nauceder Sr. -Google user
a year ago
Miah, Thank you for all the hours you spent with me helping me with all the tasks that we were dealing with. You were very patient and so very helpful. I appreciate you and your lovely smile. Most people would have gotten aggravated with the...Read More
Derpy Annie
Derpy Annie -Google user
3 years ago
Well, my husband and I went in for an upgrade for his phone. We left with his phone upgrade, a new line you guys provide with the free HBO Max and 2 watches! The cashier named Fred M was phenomenal! He went above and beyond....Read More
Joann Jackson
Joann Jackson -Google user
a year ago
Went to AT&T to add grandson to my account and ended up coming out with a new phone.😄 I ended up getting the 14 versus the 15th. I was going to get the 15th but when I realized I would have to change all of...Read More
Nyaa James
Nyaa James -Google user
Edited 2 years ago
When someone does something good for you, the appropriate response is to say, thank you! Today I promised after leaving the store that I would send a google review, so here goes: I had one of the best customer services experiences in a very long time. ...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments