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AT&T Store is a cell phone store in Livermore, CA.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.7
(153 Reviews)
5
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1
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J
J -Google user
3 years ago
Came in to get my landlords phone fixed and get the Sim card replaced and Yuliana was absolutely amazing, she was very professional and made my day, my landlord will be so happy, I wish that every business had someone like that working there, thank...Read More
Amanulla Shaik
Amanulla Shaik -Google user
Edited 8 months ago
I've been into this store many times and every time I had the very best experience. Yuliana and another person went beyond to help me setup my apple watch and new phones. I highly recommend Yuliana for her great customer service and followups to make...Read More
Anupama Vinod
Anupama Vinod -Google user
9 months ago
I came to get my screen protector replaced and Yuliana helped me right away. She was very courteous and also advised me about how to get a replacement from AT&T. I have been to this location at Livermore several times and have always been a...Read More
Evan Hancher
Evan Hancher -Google user
2 years ago
As always this AT&T store never fails to give exceptional service. We switch almost 3 years ago from another carrier and every time I come in I have always worked with Yuliana the store manager. She always makes me feel welcome and makes sure every...Read More
Shadow Won98
Shadow Won98 -Google user
a year ago
The ladies at this store were amazing yesterday. Help me schedule my phone bill for different time. Great customer service and knowledgeable about what they’re doing. Unlike other location in hopyard. I didn’t get their names but if they see this review they know it’s...Read More
Jacqueline Le
Jacqueline Le -Google user
4 years ago
I went in to get a new phone, Yuliana was absolutely amazing. She helped me plan everything, helped me with the deals that were going on, helped me get my cases and so on. She is the sweetest and extremely helpful. She was so patient...Read More
Tom Kawata
Tom Kawata -Google user
2 years ago
I recently had a fantastic experience at this AT&T store. There was a problem with an order that I made over the phone (611), and they were able to find the transaction, identify the issue, and help me correct it. Kasumy, the person...Read More
Janice Chinn
Janice Chinn -Google user
2 years ago
This store is fantastic under the leader-ship of Yuliana and Quais. We had problems with our former carrier plus other issues. Yuliana was patient, determined and successful after spending three hours in getting us transferred out and into ATT. We’re also thankful for their acknowledgment to Veterans...Read More
Mackenzie Hunt
Mackenzie Hunt -Google user
3 years ago
Yuliana was phenomenal! I haven't stepped foot in a store in a while and I am so grateful for the experience I had. She was efficient, solution oriented, and a pleasure to talk to. I have been weary of AT&T and debated switching but after...Read More
juanita Magana
juanita Magana -Google user
4 years ago
Went in to get my phone updated as I live in a rural area so service is terrible. Yuliana Flores was very attentive , patient and sweet & professional. Plus she answered a few of my questions as I’m considering getting an upgrade to one of...Read More
Christine Ariizumi
Christine Ariizumi -Google user
2 years ago
My husband and I have used this store multiple times and have always been treated well and professionally. Yuliana is very knowledgeable, extremely helpful and kind to us “older folks”. She gets 5 stars from us.
Robert Zhang
Robert Zhang -Google user
a year ago
quickly helped get my iphone 15 connected to my cellular data which the apple store didn't initally do, a coin toss in any apple store. Also quickly attached the screen protectors for the camera and screen i purchased from the store. Great service from the...Read More
Karl Goldberg
Karl Goldberg -Google user
a year ago
The very best employees Chris, Yuliana, Allison, and Kasumy !!!! I highly recommend coming to this store. They are all very helpful. I came in to transfer my messages to my new phone and they were all fantastic in helping me thank you
Gloria Abdullah-Lewis
Gloria Abdullah-Lewis -Google user
4 years ago
Yuliana was awesome!! She was very professional and friendly. She worked with me by offering a variety of choices and always checked for the best cost options. She was quick and I totally appreciate that. I highly recommend visiting this store. One of...Read More
Luis Ceja
Luis Ceja -Google user
2 years ago
I needed help with setting up my FirstNet account and Taliah was super helpful throughout the whole process. I made multiple trips here and Taliah help me step by step and was extremely patient and knowledgable. Yuliana who is the manager …
Kathleen Sam Kraft
Kathleen Sam Kraft -Google user
3 years ago
Taliah was amazing. We had a few technical Issues & she calmly remedied the situation. …
Aleta Washington
Aleta Washington -Google user
4 years ago
We came in to get a new phone and the staff here was so helpful and friendly!! Yuliana assisted me with setting up my phone and was so patient & pleasant while Nina & Devynn assisted and was very informative. Even the owner...Read More
april dixson
april dixson -Google user
4 years ago
The store manager Yuliana and an associate by the name of Devyn helped me out. I’ve been to a bunch of different AT&T stores and these associates by far presented me the best customer service I have seen in a while, they were very helpful,...Read More
Hondo Wallner
Hondo Wallner -Google user
2 years ago
I had spent literal hours trying to get credits applied to a bill and couldn’t get it done on my own. Taliah was able to walk through the scenario with me, get connected to the correct department with customer service, and resolve my issue within...Read More
Cliff DeGuzman
Cliff DeGuzman -Google user
2 years ago
Came to the store because the phone support rep couldn’t help me cancel/close an acct. Taliah helped me and resolved my issue in 10mins. Explaining everything that I needed to know and was very patient. I wish everyone in the AT&T phone support team was...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments