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About

AT&T Store is a cell phone store in Lihue, HI.

AT&T Store Review Summary

The summary was generated by AI, based on reviews.

This AT&T Store location offers a wide range of cell phones and plans, with knowledgeable staff available to help customers find the best option for their needs. Reviewers praise the friendly and helpful service, with some noting that the store can get busy at times.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

Facebook Reviews: 4.7/5

BBB: A+

Sitejabber: 4.5/5

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Reviews & Ratings

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4.2
(170 Reviews)
5
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Paradise Walker
Paradise Walker -Google user
5 years ago
I highly recommend you to make a reservation for your appointment before you come here. Walk-in takes a long time. The lady who accepted my sign-in, told me waiting time should be 45-60 minutes but my actual waiting time was 110 minutes! ...Read More
Scott C
Scott C -Google user
7 years ago
Great store and employees, easy parking off major street, plenty of products and plans, all you need in a AT&T store. Happy I went there fast in and out. Technical support also
polah beahz yuniku storeez
polah beahz yuniku storeez -Google user
a month ago
Customer representative kawika was extremely helpful and patient with me and my situation, as always and highly recommended for all my future appointments and friends and family! The only reason for the long wait was the line of people that was almost out the door that...Read More
Christina Marcantonio
Christina Marcantonio -Google user
5 days ago
Worst experience I’ve ever had. My husbands phone died while we were on vacation. On 2/18/25 we went to the AT&T store in Kauai. We were there over 3 hours. The employee helping us clearly did not know what he was doing....Read More
Michael
Michael -Google user
4 months ago
I recently visited AT&T to get assistance with switching from an iPhone back to our Samsung phones, and I have to say, the customer service was exceptional. Austin went above and beyond to ensure the process was seamless and stress-free. His professionalism, patience, and deep knowledge...Read More
Colleen Boland
Colleen Boland -Google user
2 months ago
Absolutely thrilled with the service I received from Bryson yesterday. I showed up at the store and hour before closing with a broken phone and I was able to walk out of there with a brand new phone everything working perfectly! Not the first time...Read More
Rosy_ Roses
Rosy_ Roses -Google user
4 months ago
Service was quick and efficient. Kawika was very knowledgeable and appreciated his thoroughness. Store was clean, neat and organize but definitely need to fix AC as store was a little warm. Thank you!
Ruby Ann
Ruby Ann -Google user
2 months ago
I came in to this store to change my plan and received a sub-standard service. The associate that helped me did not communicate well. She sent codes to my phone and asked for the number without explaining what it is about. She asked...Read More
Jacqui Johnson
Jacqui Johnson -Google user
a week ago
Ceci was awesome, answered our questions and solved all of our needs. Tech is not our strength, she explained everything every step, mahalo.
Carl Braun
Carl Braun -Google user
4 months ago
Great service, just had to wait our turn with other customers. Sales/tech was awesome. I'm and out.

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Repair services

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments