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About

AT&T Store is a cell phone store in Danville, CA.

AT&T Store Review Summary

The summary was generated by AI, based on reviews.

The AT&T Store at 29 Railroad Ave Suite D19 is praised for its friendly and knowledgeable staff, quick service, and a wide selection of devices and accessories. Customers appreciate the helpful assistance with phone upgrades and plan changes. Some reviews mention occasional wait times during busy hours, but overall, visitors find the store reliable for wireless needs and technical support. The clean and organized layout also enhances the shopping experience.

Review Rating Chart

Google: 4.3/5

Yelp: 3.5/5

Facebook: 4.2/5

Trustpilot: 3.8/5

Yellow Pages: 4.0/5

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Reviews & Ratings

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4.2
(64 Reviews)
5
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1
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Marcus “Cole” Roberson
Marcus “Cole” Roberson -Google user
a month ago
A gentleman by the name of Andrew (as well as multiple other staff I didn’t catch the names of) helped me upgrade my phone via the trade-in offer, and honestly, this was by far my best experience at an at&t store. All of the...Read More
Rikki Roden
Rikki Roden -Google user
9 months ago
Shawna was so helpful and thorough and went above and beyond! She was kind and sweet and able to get a 2 week issue resolved for us in a matter of no time. She is a very valuable resource and this ATT store was...Read More
Lee Hess
Lee Hess -Google user
5 months ago
I was recently at AT&T in Danville. Andrew Anderson served me. I had excellent service from Andrew. I accidentally hit the wrong number on my evaluation and have. No idea how to correct it
Maria Bruno
Maria Bruno -Google user
11 months ago
I made an appointment for 12 o’clock, when I got there Shawna was waiting for me. She was extremely polite and eager to help me with my purchase and phone number transfer. She was very knowledgeable with the procedure and we quickly agreed to what...Read More
Bijal Patel
Bijal Patel -Google user
6 months ago
My family absolutely love this store! The hospitality is amazing. Diana was very good and helped my daughter get her phone set up!
Shane Concannon
Shane Concannon -Google user
a year ago
I was in the Danville store and I was approached by a very professional employee, I believe her name was Shawna very polite. She answered all my questions would great knowledge of the issue at hand. when I left there, I felt like all my...Read More
Maryam H
Maryam H -Google user
5 months ago
Shawn was amazing and so patient with our daughter who was getting her first phone!
Kathy Swidzinski
Kathy Swidzinski -Google user
6 months ago
Came in with a simple problem, Shawna was professional and provided excellent service. I would definitely ask for her in the future. Kathy
Fred Tabsharani
Fred Tabsharani -Google user
a year ago
I was in the store early this morning and was greeted by a happy customer services female. Moving to the area, she know exactly what I needed and provided the best pricing. I will be bundling internet and phone services with ATT going...Read More
Belan Ha
Belan Ha -Google user
7 months ago
Diana was very helpful. Excellent customer service. I got what I needed in a timely manner. Thank you Diana for your help. I will come back for the services needed.
Larry MCCLURE
Larry MCCLURE -Google user
9 months ago
Shawna is so knowledgeable and very intelligent. She is always able to help me and gets me out the door very quickly.
April O'Neill
April O'Neill -Google user
2 years ago
I had such a great experience at this AT&T store! It is under new management, and Jonathan was so helpful! I wanted a new phone for both my son and I, as well as opening a new account. Jonathan was so knowledgeable, helpful and patient....Read More
luxury lovin
luxury lovin -Google user
3 years ago
I had an extremely great experience! I believe the person who helped me her name was Nia, she was very enthusiastic about her job. Very sweet and kind, she had such a great attitude, she responded very quickly and efficient and was not rushing me...Read More
Betty Davis
Betty Davis -Google user
2 years ago
I had been to this store before and was not looking forward to coming here but these guys who are here now give great service and act genuinely concern with your situation. Very profesional but make you feel very welcome and friendly. We...Read More
Pascale Dalle
Pascale Dalle -Google user
3 years ago
I walked in this morning because my phone just died on me. Nia the associate was prompt to greet and helped me to the last step with patience and a smile.She even went an extra mile to try to recover the least I could through...Read More
Marivel Abarca Luna
Marivel Abarca Luna -Google user
3 years ago
Customer service in this store is one of the best i have ever experienced! the ladies are kind and sweet, very patience and willing to help with any issue. I went over there asking for help to download an app to my husbands phone and...Read More
Ron Stansbury
Ron Stansbury -Google user
2 years ago
Dropped in for a SIM card problem and possible cracked iPhone screen. I experienced great service, honest evaluation on a possible problem, and spent less than I expected. Very good service from Daniel and the manager, sorry, forgot his name. Ron
joan lockie
joan lockie -Google user
2 years ago
Jonathan did a great job helping me today in getting a new phone. After seven years since my last phone it was great to have his help. Thanks Jonathan. Your patience was much appreciated!!
Elizabeth Cavanagh
Elizabeth Cavanagh -Google user
5 years ago
Walked in to get a phone case and the store manager, Justin, was so helpful...even noticed that I didn't have a screen protector (which I had wanted to buy)....he recommended one for me and even put it on (thank goodness because I always end up...Read More
David Wahl
David Wahl -Google user
5 years ago
I went into the AT&T store to inquire about an iPhone screen cover and a possible mobility plan upgrade. I walked out with a brand new iPhone XR and unlimited data for my family! I am so pleased. The price was right and the service...Read More
Joan Miller
Joan Miller -Google user
3 years ago
I was very pleased with my experience at this store. I was waited on right away and the problem I was having, she patiently helped me for as long as it took. I was very grateful how it turned out. I highly recommend...Read More
Amanda Chen
Amanda Chen -Google user
3 years ago
Amazing customer service!! I had the best help here and felt comfortable with the price and my plan. I came in here with very little knowledge on opening a new phone plan - I’ve always been on my parents plan and it was finally time...Read More
Willem Villet
Willem Villet -Google user
4 years ago
I normally dread going to AT&T stores because I have often experienced long waiting times and being "helped" by staff who provided inaccurate information while taking lots of time to get something done. This outlet proved a welcome …
Lily Belle
Lily Belle -Google user
3 years ago
The manager at this AT&T store listened to and understood my problems. He was knowledgeable and efficient. He researched my issue and followed up with me in a timely fashion. Couldn't have asked for better service.
Tyler Robertson-Willis
Tyler Robertson-Willis -Google user
a year ago
I came into this store with some issues with my phone. The team was patient and understanding and they were able to help me get it all figured out.
Aimee D Harris
Aimee D Harris -Google user
5 years ago
The guys at the store in Danville are the pinnacle of customer service. I was skeptical, but they were able to transfer all of my information from my old phone to my newly upgraded iPhone! Justin rocks! They know what they are talking about...Read More
Geraldine H
Geraldine H -Google user
6 years ago
The store manager, I can't recall her name, is awesome! She is incredibly knowledgeable, helpful and just down right great at what she does. I make sure to only visit this store, even if there are closer AT&T stores. Hands down best place right here.
Emily Connell
Emily Connell -Google user
3 months ago
Vanessa is so nice and helpful!
Tran Family Bills
Tran Family Bills -Google user
5 years ago
Amazing service! Got me a SIM card for my RV and even reduced my bill. Friendly reps too. got me in and out within 30 minutes. Highly recommended!
emerson godoy
emerson godoy -Google user
3 years ago
I went there recently and I was pleased with the help I received, the new manager solves all my question, made me feel very comfortable. Definitely deserve 5 stars

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Credit cards