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About

AT&T Store is a cell phone store in Mansfield, MA.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.8
(387 Reviews)
5
4
3
2
1
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Brittany Griffin
Brittany Griffin -Google user
2 weeks ago
Joe was great! He helped me upgrade my service on both my phone and wifi puck AND upgrade me to a new phone. All for cheaper than what I was paying prior. I just wish I would have come in sooner!
Debbie Blackburn
Debbie Blackburn -Google user
2 weeks ago
We were fortunate to have George help us with our phone transfer. He is amazing and patient!!!! He did not give up until we had everything working perfectly! He is such an attribute to your store and I am grateful he helped...Read More
Greg Farrell
Greg Farrell -Google user
a month ago
Was in store Thursday 8/15 and couldn't be happier!! Worked with George B and he is very personable, knowledgeable and likes his job! He took the extra time help me transfer data from a broken phone. He worked a miracle lol!! I will be back!!...Read More
Patrick Sylva
Patrick Sylva -Google user
3 months ago
George and Brandi are top notch. My partner and I spent several hours at the store trying to unravel many kinks with our transfer to AT&T and both George and Brandi were patient, kind and provided over the top customer service. Thanks guys! Danielle and...Read More
Lau Spillane
Lau Spillane -Google user
a month ago
Joe and Chris were very helpful, patient and accommodating to me and my 85 year-old mother. We greatly appreciated their excellent service.
Brian Moore
Brian Moore -Google user
4 months ago
Joe is the best. Patient and knowledgeable. Always has a solution or knows how to troubleshoot. Very pleased with my experience with Joe representing ATT. I switched from Verizon and Joe helped me get everything squared away. Thank you.
Brian Forsyth
Brian Forsyth -Google user
4 months ago
I visited the Mansfield AT&T store with the intention of canceling my service after being a loyal AT&T customer for two decades. My main source of frustration was not with AT&T itself, but rather with the first net verification process. Chris exceeded my expectations and...Read More
Renee Tannous
Renee Tannous -Google user
2 months ago
Everyone here at the Mansfield location is great!! Brandi helped me out a few times and made a smooth transition to new phones and offered great deals!!
Rebs Sims
Rebs Sims -Google user
4 months ago
We had the pleasure of working with John to replace a phone today. The experience was too-notch because of John and the support he provided to us - highly recommend this location because of the incredible service we received from John!
Terrence Burns
Terrence Burns -Google user
2 months ago
Definitely worth a look! Joe was an excellent rep.. I switched from Verizon and am saving a bundle! This was a great experience thanks to Joe.
Mikey Gaglio
Mikey Gaglio -Google user
2 months ago
George and Chris are the BEST!! Totally professional and made sure everything was in tip top shape!
Julie S
Julie S -Google user
8 months ago
It had been 10 years since I had bought a new phone, things have changed so much that I was worried how to choose when I first started looking to upgrade. My fears were eased when I stopped in my local Mansfield AT&T Store in...Read More
Gabriella Saliba
Gabriella Saliba -Google user
7 months ago
Joe was beyond helpful to my mom and I in optimizing plans and purchases. He was very kind and helped us to thoroughly understand purchases and changes we were making. Amazing customer service!!
Wayne Day
Wayne Day -Google user
10 months ago
My wife and I had a great experience today when we came to the Mansfield AT&T store to upgrade both of our phones. We were met by the store manager upon arrival and placed on a walk in list, as all employees were assisting other...Read More
Abaigeal Wright
Abaigeal Wright -Google user
11 months ago
I needed to switch carriers and both Diego and the other employee (sorry I couldn’t remember your name!!) who helped me went above and beyond. I can honestly say that all previous experiences I have had dealing with phone plans have been unpleasant and stressful...Read More
Joanne Kubiak
Joanne Kubiak -Google user
2 weeks ago
Great service. I always use this store.
Judith Corliss
Judith Corliss -Google user
a month ago
friendly knowledgeable techs that resolved all of our issues with the new phone
Michael Cunningham
Michael Cunningham -Google user
7 months ago
I worked with George and the store manager Chris. I highly recommend both of them! They answered all of my questions and provided a smooth process.
Pamela V
Pamela V -Google user
4 months ago
George was absolutely fantastic He was kind,curtious,knowledgeable and professional.
Ben Godin
Ben Godin -Google user
a year ago
I had an issue with my phone and Chris, the store manager, was able to quickly diagnose the issue and get my phone back up and running. He was also able to help me with other questions about my account. Overall this was a great...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments