Reviews (608) 571-1055 Call Direction Website Photos About
Call Direction Website Reviews

About

AT&T Store is a cell phone store in Fitchburg, WI.

AT&T Store Review Summary

The summary was generated by AI, based on reviews.

This AT&T Store at 2839 Fish Hatchery Rd offers a wide range of cell phones and plans. Customers praise the friendly and knowledgeable staff, who help them find the right device and plan for their needs. Some reviewers mention long wait times, but overall, the store provides a positive experience.

Review Rating Chart

Yelp: 4.2/5

Google Reviews: 4.1/5

Facebook Reviews: 4.5/5

Trustpilot: 4.0/5

Sitejabber: 4.3/5

Initializing review summary...

Reviews & Ratings

Leave a Review
4.5
(310 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Anthony A.
Anthony A. -Google user
Edited 4 months ago
Sean was highly professional and knowledgeable, ensuring my experience was both informative and helpful. Austin also contributed to the experience, and it was a pleasure to witness his strong understanding and effective support of Sean.
Ashwin Sivaainkaran
Ashwin Sivaainkaran -Google user
a month ago
Absolute best experience I could've asked for. Since I am from out of state it was hard for my account to be authorized and I had to stay on the line with another family member for them to call at&t corporate and have them authorize...Read More
Carrie Wadel
Carrie Wadel -Google user
3 months ago
I switched from USCellular. Our service has been great over the entire state of WI. Set up on new phones was easy and when I ran into difficulty Austin patiently helped and fixed everything from his end. He made the whole process from transferring, set...Read More
David Wolske
David Wolske -Google user
2 weeks ago
The customer service was very welcoming and helpful. My charging port was not working properly and I was walked through the whole process of how to fix it in a matter of 5 minutes. 5/5 stars.
Matt B
Matt B -Google user
4 months ago
I'm a little delayed on this review but I could not skip the opportunity to continue the praise that other people have said: Sean is a F'ING ROCKSTAR!!! The whole team is absolutely wonderful and makes a great environment to spend time in, but Sean...Read More
Gabe Meyer
Gabe Meyer -Google user
4 months ago
Sean was awesome. We appreciated his time, knowledge, and confidence, that helped us feel comfortable with the whole process. After a previous experience at a different ATT location, we felt much better about our experience with Sean and this location. We will plan to go...Read More
Meredith Westland
Meredith Westland -Google user
2 months ago
Dude.. get anyone at this store.. especially Sean. This guy is amazing!! I saw him hustle and keep like 4 people moving forward and being helped. He is respectful and kind to everyone I saw walk into the store. This Fitchburg location makes you love...Read More
John Cates
John Cates -Google user
3 months ago
Sean and Austin were off the charts fantastic. I was being drawn in by fraud and they corrected it immediately. They also found a way to save me money on my bill while I was in the store! Highly recommend.
Somya Sirohi
Somya Sirohi -Google user
a month ago
Sean was very thorough and took great care of my request. He was patient and was thinking of all possible ways we could resolve my issue to the best of his ability.
Musculação & Nutrição
Musculação & Nutrição -Google user
3 months ago
I was helped by Austin and another guy with glasses. Austin solved my problem quickly — it didn’t even take a minute. I’m really grateful to the store team for their excellent service and kindness. Highly recommended!
John Louderman
John Louderman -Google user
a month ago
Sean was extremely knowledgeable about adding a business line quickly. He was easy to talk to and answered all of my questions. The store was comfortable and friendly.
Sam Shapiro
Sam Shapiro -Google user
a month ago
I was assisted by both Austin and Sean on different visits, both were extremely helpful and knowledgeable. Setting up wifi in a new place can be a nightmare, but it was a painless process this time. Thanks again.
Carri Dietzman
Carri Dietzman -Google user
2 months ago
Sean saved the day! My phone was tragically destroyed by a spilled lemonade. He not only able to easily get us set up with a new phone easily, but get us savings on our bill each month. Thank you!!!
Jeannie Mellon
Jeannie Mellon -Google user
3 months ago
Sean was amazing! So knowledgeable and friendly. Made the entire process look easy. So thankful for his help and expertise. …
Tyler Lewis
Tyler Lewis -Google user
3 months ago
Austin at AT&T? An absolute icon. He didn’t just help me — he served. Fierce energy, flawless knowledge, and customer service with sparkle. I walked in stressed, walked out blessed (and upgraded). Give this man a raise!!
George Bowman
George Bowman -Google user
3 months ago
Austin did a great job of helping me select a plan that met my budget which was a huge improvement from my previous cell provider. He was very knowledgeable about the services and devices offered by AT&T. I highly recommend Austin and the...Read More
Adam Wineke
Adam Wineke -Google user
2 weeks ago
Courteous, knowledgeable, and efficient employees. Able to switch phone providers and set up an internet account in less than an hour.
Susan Tuohy
Susan Tuohy -Google user
4 months ago
Sean was an excellent sales person. He was very helpful and kind and made us feel very comfortable with our buying experience. I highly recommend this ATT store in Fitchburg.
MARILYN WAHL
MARILYN WAHL -Google user
4 months ago
Austin was so very helpful. He got my phone going, I'd been without it for 4 days. I could hear it but no picture. Austin explained how other people use the web to advertise and lie. He cleaned up my phone. I am not tech...Read More
Drew K
Drew K -Google user
2 months ago
Sean is really great. Very knowledgable and professional. Helped with a difficult issue. Recommend you speak with Sean when you go to this store!

Features

From the business

check icon Identifies as veteran-owned

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon Identifies as veteran-owned