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AT&T Store is a cell phone store in Tracy, CA.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

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4.4
(463 Reviews)
5
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1
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Coralia Estevez
Coralia Estevez -Google user
3 months ago
Nazir, Sal and Adrian are amazing. Top notch customer service at Att in Tracy ca. won’t go anywhere else as long as they are there. Jordan the manager was incredible as well. Very sweet , patient and professional.
Roger Port illo
Roger Port illo -Google user
4 months ago
I visited a different nearby AT&T store, but they were unable to resolve my issue. The initial interaction with a representative revealed poor nonverbal communication, leading me to anticipate a negative outcome. Consequently, I proceeded to a mall location for further assistance. ...Read More
Robin Prater
Robin Prater -Google user
4 months ago
Came into the store to return a hot spot device! Adrien was very personable, compassionate an most importantly knowledgeable. If I could give him more stars I would.
Ahmad Omarzai
Ahmad Omarzai -Google user
7 months ago
Outstanding Customer Service from Mario at AT&T Naglee Road! I had an excellent experience at the AT&T store on Naglee Road, thanks to Mario! He was professional, knowledgeable, and incredibly helpful. He took the time to explain my options, answer all my questions, and ensure I...Read More
Faisal G
Faisal G -Google user
a month ago
Alfie the rep was phenomenal fixed all my issues. Highly recommend to go to him, he was great!!!!
Ken Geren
Ken Geren -Google user
a month ago
Great experience is how I would describe my experience with this store. The manager Edgar helped me tremendously and helped start my weekend off right.
Francisco Ornelas
Francisco Ornelas -Google user
2 months ago
Mario was a very great sales person helped me with a heache of things and go my it done like a pro, no pressure just calm and relaxed.
Jacob Alexander
Jacob Alexander -Google user
6 months ago
Thank you Luis for all your help setting up my new phone. You made the process quick and easy. I appreciate that big time. It’s rare to get such exceptional customer service like that these days.
Steve Bhatia
Steve Bhatia -Google user
11 months ago
When you come into this location, definitely ask for Marcus he is great. Came into get my new IPHONE 16 Data Transfer done + get new airpods pro. Marcus was the representative that helped me me with my transaction, he was smooth from start to finish. Went above...Read More
Emiret Cisneros
Emiret Cisneros -Google user
7 months ago
Marc was fast and his customer service was great! Didn’t wait long and had everything we needed done in less then 30 min! Very good work thanks marc!
D R
D R -Google user
7 months ago
ATT service in Tracy, CA. Was a pleasant experience with knowledgeable staff. Made my transaction for Fiber wifi very easy and the sales agent did not pressure me to buy more products but asked if I wanted to change my cell phone plan. Very happy...Read More
Ollie Cox
Ollie Cox -Google user
a year ago
Daniel was great and courteous and patient! he went over all my options and helped me chose the right plan and service. He informed me that he is the new store manager. It goes to show why At&t chose Daniel to run this store. This...Read More
M. A.
M. A. -Google user
Edited a year ago
I came into the store with a particularly complex issue that I wasn’t sure there was a solution to. Marcus carefully listened to me and addressed my issue. He took his time to figure out what needed to be done and quite frankly went absolutely...Read More
Terri Ratfield
Terri Ratfield -Google user
7 months ago
I went to AT&T to change my phone service from Xfinity. AT&T was unable to get a PIN code from Xfinity after trying for 30 minutes at different websites and phone numbers and customer service. (They normally are able to do this in minutes...Read More
Grace Allyson Pantonial
Grace Allyson Pantonial -Google user
6 months ago
Awesome experience. Nazir was super helpful and nice. Easy and smooth transaction, couldn’t ask for more.
Raj Sharma
Raj Sharma -Google user
a year ago
From the moment I entered the store, Jessica greeted me with a warm and welcoming smile. She was not only professional but also displayed a genuine interest in understanding and addressing my needs. Her knowledge about the various services and products was impressive, and she...Read More
Robin Barben
Robin Barben -Google user
11 months ago
Juan, the employee in the mall At&T store was really a wonderful help. I got a new iPhone and he assured me when it came in, he could easily help me transfer data from the old one. This turned out to be exactly what he...Read More
Mrs H
Mrs H -Google user
11 months ago
Five star review for Dan! Absolutely went out of his way yesterday to help set up my husbands phone he had brought with him from the UK. We had a few trial and error moments, had to go back a few times, but everytime Dan...Read More
Elizabeth C
Elizabeth C -Google user
a year ago
Sal was very helpful and explained everything with the discounts and billings to us. We were able to add one more line and got a very good deal with our family bundle for our monthly bill. Sal knows what she is doing and I’m glad...Read More
edward harris
edward harris -Google user
Edited 10 months ago
I had a great experience today, I was coming from another carrier, Jessica made the transition smooth, I asked about certain services and she was knowledgeable and made it easy to understand. I appreciate that part.

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments