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Call Direction Website Reviews

About

AT&T Store is a cell phone store in Fayetteville, AR.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(212 Reviews)
5
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1
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kate bowen
kate bowen -Google user
Edited a year ago
I recently came in to upgrade my phone, left with a phone and new iPad! Caleb was able to find me the best savings and got me the best deal. He was very helpful in navigating this big change, to finding the best deal, putting...Read More
Taylor
Taylor -Google user
4 years ago
Samantha was so kind and knowledgeable! She made the process so quick and easy and I watched her efficiently help every customer who came in while also giving me the help and attention I needed. So thankful for good customer service! 🙌🏽 I highly recommend...Read More
ChillinWIthAndy
ChillinWIthAndy -Google user
8 months ago
Daniel was a great man to work with. Full of positivity and energy. Helped me tremendously with my phone and made it quick. Came in on a Friday afternoon at around 3:45 and left the store with better pricing and a new phone in less...Read More
Tammy Rusher
Tammy Rusher -Google user
6 months ago
Recent visit at the MLK location in Fayetteville AR. Daniel was great. He listened to me as I rambled about my issue. He repeated my concern for my visit and helped to address it. I also had several questions (Apple Store issues...Read More
SUNSHINE MORGAN
SUNSHINE MORGAN -Google user
7 months ago
Daniel was very helpful setting up my phone, complete with apps restored. I am leaving much happier than when I arrived because of his exceptional service. Thank you.
Letizia
Letizia -Google user
a year ago
After my husband damaged his phone I was able to contact Kate at this AT&T store. She was very helpful with my requests and my husband had a new phone sent and set up in two days. Kate is a great asset to at&t....Read More
Tim Walters
Tim Walters -Google user
9 months ago
Katelyn was absolutely wonderful to work with in a very frustrating situation ! Switching to tmobile for better rates and at&t fraud department wouldn't allow us to switch! Katelyn knows her business very well and tried many different things to help us but at&t wouldn't...Read More
Lauren Morris
Lauren Morris -Google user
a week ago
Gabe was fantastic, he was very attentive and patient!
Madi Varns
Madi Varns -Google user
5 months ago
Branden was super helpful getting me set up with a new iPhone the cheapest way possible!
Natasha Hiller
Natasha Hiller -Google user
a year ago
Sawyer at this store has been a total blessing in our lives. We have a very complicated family plan, many different phones... and he treated my mom and I like family. We both got new phones without our plan suffering. He helped my mom...Read More
William Harrison
William Harrison -Google user
10 months ago
I was helped at this store by Caleb S. and was impressed with his no-nonsense approach to effective customer service, characterized by application of technical and systems/organizational knowledge and a respectful and honest demeanor.
Jaiden Wiswall
Jaiden Wiswall -Google user
2 years ago
Today I went to this store and had the best customer service I have ever received. David went above and beyond with helping me. I am a college student away from home who needed to trade in my phone, and David made it so much...Read More
Anne Theis
Anne Theis -Google user
a year ago
I'm 65 and not the most phone tech savvy. Sawyer was wonderful! He answered every question I had. He was respectful, professional, funny, charming, helpful, and kind. …
Forrest Acuff
Forrest Acuff -Google user
9 months ago
Went in needing assistance with a new line and phone for it. Daniel was on top of everything. From phones to line options and everything in between. Was kind, patient, and super insightful with all of my questions. Thank you, Daniel!
Madison Blossman
Madison Blossman -Google user
a year ago
We had the best associate ever, Daniel! He worked thoroughly and quickly to assess and solve our problems. I would happily send anyone with issues over to Daniel. We really appreciated his help!😁 …
Kaye hunton
Kaye hunton -Google user
2 years ago
I had ordered mine and my husband's new phones online and had a terrible experience. After many long phone calls with the AT&T Customer Service, we went into the AT&T Store on MLK and Sawyer A was very professional, polite, quick, and great at...Read More
Averey Brown
Averey Brown -Google user
a year ago
Kate was truly amazing! She helped upgrade my phone in no time plus she just has excellent customer service! I’ll be coming back for sure :)
Joshua Reed
Joshua Reed -Google user
3 years ago
Outstanding Service! came in here with an issue after the 3G Shutdown on FEB 22 2022, phone could do everything except make or receive calls. Spoke to one of their best tech agents "Osvaldo" or "OZ" for short. This guy is a real tech!! he...Read More
Bonnie Jackson
Bonnie Jackson -Google user
2 years ago
I am older and I dreaded opening a new account and buying a new phone but Patricia exceeded my expectations in both. She was knowledgeable, professional, friendly, patient, and thorough. I was very comfortable with her. Ty, Patricia.
Kiera Michailoff
Kiera Michailoff -Google user
3 years ago
My fiancé and I had a great experience at this store with Austin and Shaun! They were so helpful with our new phones and plan, as well as fully transparent about pricing. They worked to apply all the best deals available to us, which we...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Payments

check icon NFC mobile payments
check icon Credit cards