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AT&T Store is a cell phone store in Springfield, MO.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.6
(667 Reviews)
5
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1
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Stephanie O'Mealy
Stephanie O'Mealy -Google user
a week ago
This is our favorite AT&T location in Springfield. The employees are very kind and helpful. Tyler, the store manager, was attentive and helped us select the best option for us. His leadership/mentorship with his coworkers really stood out and you could tell they really respected...Read More
Clinton Washington
Clinton Washington -Google user
a month ago
Adam was the team member that assisted me during my visit to upgrade my phone. Very streamlined experience. Had me on the way and upgraded in a snap. Super polite and was able to multitask with 3-4 customers at once. I was most impressed with...Read More
Ethan Booth
Ethan Booth -Google user
a month ago
The entire staff at the store was incredibly kind and helpful. They helped me in a very casual, but effective way that made me feel welcome in the store and helped me in a timely matter. They coached me through how I could save some...Read More
Molly Faulkner
Molly Faulkner -Google user
3 days ago
Adam couldn’t have been more thorough with my acquiring a new phone and iPad. He knew his business and made me feel relaxed and under no pressure. My entire experience couldn’t have been better.
Linda Baker
Linda Baker -Google user
2 weeks ago
We had a great experience with Keandre! He answered all of our questions thoroughly and worked through all of the steps we will need to follow once our new phones arrive. I have to say Keandre provided the best service we’ve ever received.
Maggie D
Maggie D -Google user
a month ago
MaRysa was great. Very helpful, answered questions before I asked and really knew all about my new phone. She had the same phone and she showed me shortcuts and nifty little special features. Very good service overall.
Anita Schultz
Anita Schultz -Google user
Edited a month ago
Tyler from the AT&T office on Battlefield and lone Pine is amazing fantastic service very knowledgeable. I wouldn’t want to be helped by anyone else. He helped me transitioned to a new iPhone 16 plus find the right screensaver and case He made it so easy...Read More
steve krebs
steve krebs -Google user
5 months ago
Caylee is an excellent example of what a customer service rep should be. Caylee was very knowledgeable, business friendly and patient with my many questions and concerns. Management should be proud to have Caylee representing AT&T. We have new phones & Apple...Read More
George Abramovitz Abramovitz
George Abramovitz Abramovitz -Google user
2 months ago
Romun was quite personable and friendly which made the experience enjoyable. He answered all of our questions thoroughly and thoughtfully. His knowledge of the phones we chose and just the entire process itself only confirmed our decision to not only choose the phone...Read More
Jane Nelson
Jane Nelson -Google user
a month ago
We had very good service and the representative did a good job with helping us with our needs and finding the best plan for us. Then, helped get our phone ready to use.
Don Dorward
Don Dorward -Google user
2 months ago
Keandre was very helpful and knowledgeable for me and several other customers in the store. He will go far in his career with excellant skills with the public.
Bree Sumter
Bree Sumter -Google user
a month ago
Tyler provides AWESOME customer service! I would not want to do business with anyone else. Appreciate his hard work and how clear and professional he is.
Leslie Sturtevant
Leslie Sturtevant -Google user
Edited 3 weeks ago
Keandre was truly the best salesman I've ever worked with at ATT. He was patient, kind, professional and knowledgeable!
Misty Pentecost
Misty Pentecost -Google user
5 months ago
Caylee is a great AT&T associate. She is very knowledgeable in all types of phones and where to go to get the information. Plus that lady can multitasking! I would give her a 12 star because 5 is not good enough.
Cody Hill
Cody Hill -Google user
a month ago
Great location with friendly staff. Keandre was very knowledgeable and great to work with. Helped me get the phone I wanted. Would recommend.
J Guise
J Guise -Google user
4 months ago
My purchasing experience with Taylor was excellent! He was calm, composed and quite easy to work with. This purchase was the easiest and mosr focused of all my purchases with ATT. And I am not exaggerating.
Nicole White
Nicole White -Google user
a week ago
Maverick was awesome!! We highly recommend him to anyone shopping for a new phone!
David Knight
David Knight -Google user
6 months ago
Marysa, was our sales associate at my local AT&T Springfield, Missouri store. She went above and beyond expectations with a difficult out of state transfer from a different carrier. She is vary professional, efficient , friendly, knowledgeable but, most of all I finally felt like...Read More
Bethany Severance
Bethany Severance -Google user
3 months ago
Had a great experience. Got in and out really fast. Adam B was was very knowledgeable and friendly. Just overall great service.
Melissa Kimmons
Melissa Kimmons -Google user
8 months ago
Zach was amazing! He made my experience easy, quick, and efficient. Not only did he do great things with our service but was also so nice to just chat with. We even came back in later that afternoon for my teenage son to upgrade his...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments