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AT&T Store is a cell phone store in Lake Wales, FL.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.5
(141 Reviews)
5
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1
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Jasmin Agosto
Jasmin Agosto -Google user
2 months ago
I had an outstanding experience with John L. — he was truly beyond helpful. From the moment we connected, he was patient, knowledgeable, and genuinely committed to resolving my issue. He took the time to explain everything clearly, answered all my questions thoroughly, and made...Read More
Lisa
Lisa -Google user
4 months ago
Gabriela was awesome! She greeted us immediately when we walked in the door. She looked at our current data plan, gave us some options, reviewed the best discounts, and we left the store happy and within 15 min. Great experience!
Honest Reviewer
Honest Reviewer -Google user
2 months ago
Came in and immediately was greeted with a smile by Gabriela, we came to upgrade our phones and she made it a seamless process. She was incredibly knowledgeable about every single thing we needed to know and more! Gabriela took the time to help us...Read More
Kate Puch
Kate Puch -Google user
3 months ago
John was really helpful and made sure I got the best deal. He helped me save money and I got a great deal on new phones! Saved me money in my bill too. Great customer service.
Lorena Grant
Lorena Grant -Google user
2 months ago
The Lake Wales AT&T store the people that work. There are fantastic every time I have a problem which is quite frequently. Jonathan fixes my phone for me and he is so patient and he always does everything with a smile and always says come...Read More
Michelle Rodriguez
Michelle Rodriguez -Google user
6 months ago
The serviced I received at this location was beyond top notch. They were very precise and had a lot of options for me very informative! I would recommend this location and their employees if you are on the market for a new plan or phone...Read More
Mario Ortez
Mario Ortez -Google user
6 months ago
This establishment is well-managed and provides excellent service. The staff are attentive and efficient in addressing customer needs. The store is impeccably clean and organized, creating a pleasant shopping experience. I would highly recommend this location to others. The manager deserves...Read More
Bill Hicks
Bill Hicks -Google user
6 months ago
Kevin did a great job helping my friend and I. Answered any questions and helped me with a lot of questions I had. Did a all around great job and made Sure everything was good when we left. Great job Kevin.
Susan Baker
Susan Baker -Google user
5 months ago
I had avery pleasant and patient young man set upand transfer my info from a non participating phone to this network. The service was tenstar! The cals so far are clear and devices function excellently. Thank yoy!
April Jones
April Jones -Google user
5 months ago
Over the weekend my phone dropped. I was super worried that the phone was cracked. Since I could only see the screen protector and it had several cracks in it. Gino was so helpful to me and inspected the phone for me. Then he even...Read More
A4plusfullservicesinc
A4plusfullservicesinc -Google user
3 months ago
GABY was amazing, she answered all my doubts and questions and i will definitely remember her amazing service! Thanks gaby!
Earl Barley
Earl Barley -Google user
a month ago
We received excellent service. ok answered every question and has been very helpful.
Rashelly Smith
Rashelly Smith -Google user
2 months ago
Kevin was great. I had a great time, I didn’t feel pressured at all. Thank you so much for a great phone and deal!
Tiffany Robinson
Tiffany Robinson -Google user
6 months ago
i went into the store recently to get some help & gaby was very understanding & immediately helped me , she’s such a great person & a hard worker ! i would definitely come back because of her !
Silkie Craft
Silkie Craft -Google user
7 months ago
Every time I go into this store I get excellent service. Everyone is so helpful, I love the team work. The people there try in every way to help you save money on your bill or whatever you try to buy. Thank yall so much...Read More
maya
maya -Google user
5 months ago
I had gone over to AT&T yesterday and I’ll never forget this experience this young lady that’s goes by the name Gaby she is the definition of getting the job done !! I have never met someone so eager and quick to help my needs...Read More
GrandMary
GrandMary -Google user
a month ago
Jon is awesome! Knowledgeable, and very pleasant to work with. I’ll be back.
Paul Kemp
Paul Kemp -Google user
6 months ago
I got really first rate help by Kevin at the Sebring, FL AT&T outlet on Hwy 27. It was just after the store opened but the two employees were right on top of their game. Very impressive, polite, professional!
Sharon Phelps
Sharon Phelps -Google user
5 months ago
Awesome experience. Jon helped me with everything. Grateful he has great humor . I will be back.
shadow
shadow -Google user
5 months ago
I came into the store to upgrade my device and the employee gaby was very helpful and she recommended the best phone for me i highly recommend coming to her

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Credit cards