Reviews (630) 969-7017 Call Website Photos About

AT&T Store in Downers Grove

Is this your business?

4.7 (168)

Cell Phone Stores Cell Phone Accessory Stores Telecommunications Service Providers

Call Direction Website Reviews

(630) 969-7017 Direction Website Reviews

About

AT&T Store is a cell phone store in Downers Grove, IL.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review

4.7

(168 Reviews)

[bip_review_summary]

Leave a Review

Zach Finfrock -Google user

2 months ago

I went to the Downers Grove location to get a new phone. Izzy helped me navigate through the process and change over some old lines I had. Everyone here was very helpful and extremely nice and I will definitely return here for anything else I...Read More

William Brennan -Google user

a month ago

Going to the phone store is right up there with the DMV and the dentist for me. I’d rather be doing just about anything else. I usually wait for months after I’m due a new phone upgrade to take advantage just cause it’s...Read More

Pamela Arnold-Worth -Google user

3 months ago

Chanel was amazing with us today. Everything was explained and set up for us in an easy and straightforward way. I would highly recommend going there if you need a new phone & service plan.

Christine Garmon -Google user

4 months ago

Jenn is incredibly kind and thorough. She is very professional and provides wonderful customer service. Her problem solving skills are elite.

Victoria Pocknell -Google user

2 months ago

Stephanie at the Downer's Grove location on Ogden was fantastic! So helpful and patient and helped me out in a tough situation. I truly appreciate all her great work!!!

Barb Chang -Google user

5 months ago

Isaias and Jenn were very professional, very efficient, very knowledgeable, very pleasant, so, I wholeheartedly recommend this business (and these two especially) to anyone who is interested in AT&T service. (I hope I will be as happy with my new Look at this 3610AT&T...Read More

Jennifer Kallas -Google user

5 months ago

Stephanie and Oni without a question help me with my iPhone, I have been working with AT&T for 3 weeks a I have had one problem after another to the point I went to return my phone at the AT&T location in oakbrook terrace I...Read More

Jeremy Lydon -Google user

5 months ago

Super-nice people to deal with - no hassles or attitudes, just good peeps. Thanks for making my experience comfortable and flawless; I certainly appreciate it.

Cason Hansen -Google user

a month ago

Chris was awesome he was super fast and helpful and hooked me up with some discounts I didn't know I could get!! Highly recommend this location

Dianne -Google user

3 months ago

So i walked into the store and was immediately greeted, seated and assisted by a pleasant Chanel, who was knowledgeable and very helpful. I enjoyed the service of this store

Sasha Demos -Google user

4 months ago

Chanel was exceptional! She did a great job. She was patient, informative, and friendly.

Kenya -Google user

a year ago

I had the pleasure of speaking with Tim from AT&T customer service today, and I couldn't be more impressed with the experience. Tim was incredibly knowledgeable, patient, and genuinely eager to help with my issue. He listened carefully to …

Jason Spock -Google user

2 months ago

Jenn and her team were very helpful and answered all of my questions quickly and effectively

Radhika Chimata -Google user

8 months ago

The person who helped me, Brenden, was wonderful. He was knowledgeable, had a friendly demeanor, and offered me options for how to complete the transfer of data from my current phone to my new phone. I appreciated his flexibility and openness.

s tapia -Google user

9 months ago

I went to AT & T store at 2321 Ogden Ave in Downers Grove IL. The sales rep Izzy Santiago helped me & my husband starting from ordering the phones. He called us when it arrived. …

Skylar Geiger -Google user

11 months ago

My dad and I went in to the store for a couple of things. We walk in and immediately get greeted by Mara ! She was soo amazing so very helpful and made me feel so comfortable. I will only be going to this location...Read More

Jim Tsoutsouris -Google user

11 months ago

I’ve been having Phone and Watch issues and I came in and Izzy spent a lot of time helping me figure stuff out and fix things and also helped with a trade-in that other AT&T stores and Best Buy could not help me with. I...Read More

Jessica Sánchez -Google user

a year ago

My husband's and my journey begins at the AT&T store in Glen Ellyn, where we encountered a very disappointing service from an employee named Mario. He was unhelpful, rude, and claimed he couldn't check the store's inventory. Frustrated, we …

Liz Campbell -Google user

a year ago

Highly recommend this AT&T store. Came in for last minute Christmas gift for the kids but the Apple Watches I wanted weren’t in stock. Tim, the store owner, ordered them online and they arrived at my doorstep two days later in time for …

Melissa Burns -Google user

a year ago

I loved this store and will never go to another store again! Tim and Tony were amazing! Their customer service was outstanding. They greeted everyone that walked in the door with a smile and kind words. They took time with me and didn't …

Features

Service options

In-store pickup

In-store shopping

Delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Amenities

Wi-Fi

Planning

Quick visit

Payments

Credit cards

Debit cards

NFC mobile payments

People Also Search

Cell Phone Stores Cell Phone Accessory Stores Telecommunications Service Providers

AT&T Store in Downers Grove

Contact

About

AT&T Store Review Summary