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About

AT&T Store is a cell phone store in Grand Island, NE.

AT&T Store Review Summary

The summary was generated by AI, based on reviews.

This AT&T Store at 2130 N Webb Rd offers a wide range of cell phones and plans. Customers praise the friendly and knowledgeable staff, who take the time to understand their needs and provide personalized recommendations. Some customers have reported issues with wait times and billing errors, but overall, the store provides a positive experience.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 4.1/5

Facebook Reviews: 4.5/5

BBB: A-

Sitejabber: 4/5

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Reviews & Ratings

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4.3
(29 Reviews)
5
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1
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miguel coronado
miguel coronado -Google user
5 months ago
This time I will give them the lowest, the lady forgives to tell me the device's memory storage capacity and it must be done the entire process again, and finally after 2:30 hours she says " can you come tomorrow because something is not...Read More
Francisco Ramirez
Francisco Ramirez -Google user
2 years ago
Travis and Talya were really helpful and quick to assist me. Took care of me really well got me in and out. Also showed me alot of ways to save money on my account. Very friendly and knowledgable about what they have. Definately reccomend these...Read More
michelle thompson
michelle thompson -Google user
8 months ago
Will not be returning to this store. New phone was undeliverable in shipping. As a new AT&T customer, went in for help. The 2 "employees" had no interest. One finally went in the back to the manager, who never came out. Said there was nothing...Read More
Brian Hubel
Brian Hubel -Google user
11 months ago
James and the crew was very helpful in the purchase of my new phone and tablet. The crew was very pleasant and enjoyable to deal with and the are very good at what they do. Fun to talk too.
Michelle Daly
Michelle Daly -Google user
7 months ago
James, Marily,Xocial were great help! We really appreciated the excellent customer service we received! Very happy customers!
Kohri Seibert
Kohri Seibert -Google user
a year ago
Service was great when I bought my phone, once it was delivered I went in to get a new case and get my transfer done and they weren’t open/door was locked (6:38pm) no answer on the phone and nobody inside with lights still on. Very...Read More
Angelica hernandez
Angelica hernandez -Google user
2 years ago
First I called the store because google had said it’s permanently closed, no one answered. My dad and I went to go check anyway and it was indeed open. The girl working did not greet us when we walked in, was on her phone, which...Read More
Todd G
Todd G -Google user
9 months ago
James did a great job at getting my contact back though they were lost for good
Charles Gudgel
Charles Gudgel -Google user
3 months ago
Att sucks. Customer service is horrible.
Tom R
Tom R -Google user
a year ago
Went to update our plan. But the store was locked 3 hours before they were said to close. I see this is a theme with other reviews.

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments