Reviews (661) 951-9100 Call Direction Website Photos About
Call Direction Website Reviews

About

AT&T Store is a cell phone store in Lancaster, CA.

AT&T Store Review Summary

The summary was generated by AI, based on reviews.

This AT&T Store at 2002 W Ave J receives high praise for its knowledgeable staff, who are always willing to help with phone and plan selection. Customers appreciate the store's organized layout and quick service, making it a convenient stop for all their mobile needs.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

Facebook Reviews: 4.8/5

Trustpilot: 4.2/5

Better Business Bureau (BBB): A+

Initializing review summary...

Reviews & Ratings

Leave a Review
4.8
(2191 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Landy Albert
Landy Albert -Google user
4 months ago
Kevin went above and beyond his scope of his duties, he was very professional and was very patient with us as we did not have the technical aptitude to do it ourselves. He was patient and very helpful. Can't say enough about him. We were...Read More
Gary Barnard
Gary Barnard -Google user
2 months ago
Kevin is the best! He is exceptionally polite and helpful. He knows is job. Kevin was extremely patient with showing me how to use the phone. He is the best!
Alaylaana Jacks
Alaylaana Jacks -Google user
3 months ago
They're always so helpful here. And I rarely have to wait. It's nice to know some businesses still understand customer service. Thank you. I've been here many times and have been helped very well.
Dante Samuel
Dante Samuel -Google user
4 months ago
Kevin was a huge help and very attentive. I appreciate him being patient with me and easily explaining how everything works getting set up.
Brandon Johnson
Brandon Johnson -Google user
3 months ago
Charolott J was exceptionally helpful. She help me take my SIM card out of my phone. She also was very informative
Mud Bug
Mud Bug -Google user
Edited 3 months ago
Viviana was absolutely amazing and outstanding in every facet and aspect. Her professionalism, appearance, communications skills, customer service, and knowledge were perfect and epitomizes what all sales representative/consultants should strive to be. My experience today was a 10 out of 10 perfect score and I...Read More
Eric Shaver
Eric Shaver -Google user
a month ago
Elyana was fantastic and assisted me through the whole process! Wonderful experience 🙏 …
Tyron Weatherspoon
Tyron Weatherspoon -Google user
a week ago
Great experience as well as excellent customer service.
Dylan Martinez
Dylan Martinez -Google user
8 months ago
We had Viviana Lopez as our attendant and we a great time with her she was very nice and helpful and made sure to explain and answer any questions we had. We really appreciate the way she helped us today. Amazing service. Thank you!
Brian Staggs
Brian Staggs -Google user
6 months ago
The AT&T associate was very knowledgeable and was able to get my phone traded in for a new one very quickly. She also added a line to my account and got my son’s phone set up very quickly too.
Amelia Davis
Amelia Davis -Google user
4 months ago
Kevin the specialist was very knowledgeable and helpful in helping me upgrade my cell phone.
Aurora Villalba
Aurora Villalba -Google user
a year ago
We went in to buy a new phone and were helped by Nancy! She was extremely helpful and offered excellent customer service! She was very knowledgeable and made the process smooth and easy. Definitely going back to her for future purchase :)
Dorothy
Dorothy -Google user
10 months ago
I cannot thank Charlotte enough at the AT&T store in Lancaster, CA. She really deserves nothing less than a pay raise after the problems we had transferring my T-Mobile numbers over to AT&T! What a huge headache with the T-Mobile security, but Charlotte was so...Read More
Erika S.
Erika S. -Google user
9 months ago
Great service from Viviana! Very helpful with a challenging issue. She was able to patiently provide a workable solution. Thank you!
Cristina Hill
Cristina Hill -Google user
9 months ago
Employees are super helpful and patient. Nancy was very welcoming and she explained the trade in process perfectly.
connie Frye
connie Frye -Google user
a year ago
I walked in to my local AT&T store where it was cool a comfortable. I was immediately greeted and my payment processed. After working a full day myself...this was a very positive experience. Thank you. Sincerely, Connie Frye
Uolt Smit
Uolt Smit -Google user
2 months ago
Dom Thank you! That was the best service
Ellen Riley
Ellen Riley -Google user
a year ago
GO SEE Nancy....SHE IS INCREDIBLE!!! We are so happy to have her expertise and she was so pleasant while helping all of my family members who ALL had different cell needs. She was so fast and made the process of switching back to AT&T a...Read More
Jesus Wong
Jesus Wong -Google user
5 months ago
I am very satisfied with the service given to us by Lisa
Jordan Esho
Jordan Esho -Google user
2 years ago
Not bad, talked to 2 wonderful ladies one named Nicole another named Lexi who helped get what I needed quick and easy. Made getting my new IPhone easy and told me about a deal that was going on for it, so that was really...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Repair services

Payments

check icon Credit cards
check icon Debit cards