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AT&T Store in West St Paul

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4.5 (569)

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AT&T Store is a cell phone store in West St Paul, MN.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.5

(569 Reviews)

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Katelyn Slater -Google user

2 months ago

I had an issue was being a new customer from a door-to-door salesman. Long story short, they convinced me to switch from T-Mobile to AT&T, but then somewhat screwed me over. I went into the west St. Paul store super frustrated, but got help from...Read More

Lauren Caldwell -Google user

4 months ago

I just want to take a moment to recognize Gee for his outstanding customer service. Every time I come in early , he always greet me well . I like it .but today especially want to thank him for going above and beyond recently. I...Read More

Martha Nopola -Google user

2 months ago

Everything went remarkably well. Tyler, Mary and Evelyn were extremely knowledgeable, kind, patient and helpful. I was extremely satisfied with service, Kudos! 📱👍🏼🤗 …

Sandi Erickson -Google user

6 months ago

the store manager Jasha is the one to go see! This store is night and day difference with him! Took his time with an issue I had months ago and immediately got too it! Whole store is warm and welcoming. The store was also very...Read More

Donna Portner -Google user

6 months ago

Jasha the store manager and Connor were amazing. Service was absolutely outstanding And I appreciate them helping with everything even moving over all of my phone contacts. Great phone stores are few and far between and you’ve got a gem with this young man at the...Read More

marty merriman -Google user

6 months ago

Jasha the store manager is the most professional and caring employee I've worked with at a phone store. Comcast messed me up and he set me up wit a new phone internet and TV! He did it al in under an hour as well. Can't...Read More

Cindy Loder -Google user

7 months ago

Jasha the store manager is amazing! Took care of all my phone needs. Easy to work with fast service. Integrity and customer service out of this world. Can't say enough kind things about this young man. Went above and beyond transferring all my stuff over for...Read More

Joseph Hernandez -Google user

3 months ago

I was able to come into the store today and have ice help me out with some information on my account that I needed to change in order for me to enroll in auto payment and he was very helpful and helping me accomplish this...Read More

Kurt Manley -Google user

6 months ago

Jasha the store manager took his time getting all my account info up to date and got my set up on the my AT&T app. Truly appreciate this young man’s dedication to his job. 10/5 stars true customer service.

Chyna Robinson -Google user

6 months ago

Jasha was absolutely amazing! Very informative and he made our experiment great. We upgraded smoothly and even found a work discount to add to my account! Thank you much!

William Majerus -Google user

3 months ago

Robbie at west st paul mn store his the greatest. We had many unresolved issues and he solved all of them beon our expectations Thanks Robbie

Steve Schumacher -Google user

8 months ago

Jasha Wolfe the store manager is awesome! He helped me with all my iPhone problems. I am 70 and he made me feel comfortable and didn’t push any sales on me. He was very understanding and supportive . If you need any phone help go see...Read More

Catherine Huber -Google user

6 months ago

Matthew was great. Very knowledgeable and attentive. He helped us put on the screen protector. Fast and efficient visit which was unexpected based on previous visits.

K H -Google user

8 months ago

The team at here is fantastic! They always go above and beyond to provide exceptional service and support. Whether I needed assistance with my plan or had questions about my device, they were always there to help with a smile. Their professionalism and dedication make...Read More

cherie tracy -Google user

8 months ago

Jasha the store manager helped me for 3 hours on setting up my prepaid. I've never had more patience and genuine concern for my issues. Especially considering I wasn't buying anything. Superb customer care at a genuine level

Eric Nordquist -Google user

11 months ago

Had a terrific experience with Jasha and his staff at the store. Was able to navigate some plan/bill issues, upgraded my phones and left with everything I needed. Thankful for their great service and expertise! Awesome people to work with.

April D. -Google user

a year ago

Jasha, the store manager, helped me with updating my mother's new phone with a different SIM card - super personable, so helpful and all while having to multi-task with several different associates constantly coming up asking for help. At one point he even excused...Read More

Lizbeth Munoz -Google user

8 months ago

I had a great experience with Pamela!!! I paid off my phone, got a new phone, case and a wireless charger and she was super helpful, gave me information I asked for about the att air internet speeds and everything. Super happy and would definitely...Read More

Jenn Merten -Google user

8 months ago

Wawii was amazing! He went above and beyond helping us set up our new IPhone! We were able to hold a conversation and shared lots of laughs! But more importantly he took the time to explain your 12 year old how to use his new...Read More

Ben Marlow -Google user

6 months ago

Worked with Matthew on a new phone. Super professional and helped me with all my questions. Very pleased with my service there and he was very personal as well!

Features

Service options

In-store pickup

In-store shopping

Delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Payments

Credit cards

Debit cards

NFC mobile payments

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AT&T Store Review Summary