AT&T Store is a cell phone store in Chattanooga, TN.
AT&T Store Review Summary
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Reviews & Ratings
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4.1
(592 Reviews)
5
4
3
2
1
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Hunter Reece
-Google user
a month ago
We’re a no contract household and do our research before buying into anything. Daniel understood my price point and plan I wanted to be at and hooked us up with a killer deal on phone service. Brought our phones and a watch over and had...Read More
We’re a no contract household and do our research before buying into anything. Daniel understood my price point and plan I wanted to be at and hooked us up with a killer deal on phone service. Brought our phones and a watch over and had a great experience compared to our last experience with AT&T. He’s the GOAT
Paul Stanley
-Google user
a month ago
Nikki was a great help with my prepaid plan that was not part of her responsibility. I couldn't get wifi calling to work so she helped me explain the problem to the prepaid customer service agents. With her description the supervisor was able...Read More
Nikki was a great help with my prepaid plan that was not part of her responsibility. I couldn't get wifi calling to work so she helped me explain the problem to the prepaid customer service agents. With her description the supervisor was able to resolve my issue. Thanks so much for your help.
Gina Hughes (G Hughes)
-Google user
4 months ago
By far the best experience I’ve EVER had getting a phone! I walked in around 1:45 and they weren’t busy. Daniel P immediately helped me upgrade my phone. He was quick, professional and very helpful! I’ve never been in and out of an ATT...Read More
By far the best experience I’ve EVER had getting a phone! I walked in around 1:45 and they weren’t busy. Daniel P immediately helped me upgrade my phone. He was quick, professional and very helpful! I’ve never been in and out of an ATT store in under 30 minutes like I was today. Amazing!!
Amanda Davis
-Google user
3 months ago
Charles was a very helpful and professional he got me in and out in just a few minutes. I would recommend all my friends and family to go see him in the future. Thanks for being so friendly and quick I was able to eat...Read More
Charles was a very helpful and professional he got me in and out in just a few minutes. I would recommend all my friends and family to go see him in the future. Thanks for being so friendly and quick I was able to eat and relax a min in the hour for my lunch.
Charity Tipton
-Google user
a month ago
Daniel was the representative that I worked with. I was very frustrated when I walked in because of my experience with my previous provider a few minutes before and Daniel was so patient and kind and understanding. I would definitely recommend.
lomoney01
-Google user
5 months ago
Wyatt is amazing and a great asset to your company. He helped me determine what phone would best suit my needs and got it ordered immediately so we could get it set up when it comes in. He shared all the options, the costs, ensured...Read More
Wyatt is amazing and a great asset to your company. He helped me determine what phone would best suit my needs and got it ordered immediately so we could get it set up when it comes in. He shared all the options, the costs, ensured I was fully informed and told me once we get it set up he will also make sure we migrate my regular AT&T account with my FirstNet since my phone is so old it wouldn't allow us to fix it at that time. He is very knowledgeable, personable and a huge asset to your team. Look forward getting my phone set up with his assistance this week when it comes in.
John Teutsch
-Google user
3 weeks ago
Legit best experience customer service I've had in a while, extremely knowledgeable and fast. I added 3 new lines and new phones, and upgraded 1. We were done in like 20-30 mins all setup
Karen Duncan
-Google user
2 months ago
After a terrible experience at the Hixson ATT store, which I wrote about in a review on their site, I was probably never going to go back to ATT. But my husband talked me into trying again at the Gunbarrel Store because we have an...Read More
After a terrible experience at the Hixson ATT store, which I wrote about in a review on their site, I was probably never going to go back to ATT. But my husband talked me into trying again at the Gunbarrel Store because we have an ATT family account with three people on it.
Well I am so glad I listened to him. As soon as I walked in, Amir came over to help me. His service was exemplary. He helped me pick the right phone for me. Got it set up properly, including selling me the accessories like a screen protector and case. The phone took about a half hour to update and he kept coming back to check on it rather than just moving on to something else. He also found me the best deal for me and my husband to save money on our family plan.
The service was so excellent that I’m planning to go back in November or December so I can replace my old iPad. I will definitely go back to Amir I highly recommend this store.
Jennifer Joy
-Google user
3 months ago
Came in today to get my son an upgraded phone and we were assisted by Michalia. She was so knowledgeable and helpful, friendly and efficient. So pleased with our service today!
Jessica Steinman
-Google user
3 months ago
Charles was very knowledgeable, helpful and friendly. I had a pleasant experience upgrading to my new iphone. We will definitely ask for him if we need service again.
OSPHPRC Haunted Old South Pittsburg Hospital
-Google user
2 months ago
Danny was awesome, was in and out in no time. Phone was set up and ready to go. Absolutely great customer service 5 stars!
Patrick Moore
-Google user
5 months ago
Amir was great; pleasant, quick, patient, knowledgeable, accurate, and he knows what he's doing !!! He, and AT&T, got us taken care of in the best way. Many thanks, and I'll stay with AT& another 10 years !!!
Elizabeth Goodwin
-Google user
3 months ago
Amir was wonderfully kind, patient, and knowledgeable. He did such a great job. We really appreciated his time. Thank you.
naya love
-Google user
3 months ago
Daniel had amazing customer service this was the fastest I have ever been in and out of at & t trying to get a phone and answered all questions I had. I got amazing deals, and my grandmother has a new Iphone that she loves.
Shaniah Reid
-Google user
5 months ago
Nick & Daniel were exceptional! They were so helpful & kind explained everything in great detail. They took great care of us we left with no complaints. Amazing customer service !!!
Gael Pérez Contreras
-Google user
3 weeks ago
The staff is very friendly and helps you as much as they can and answers your questions, very good service
Cody Cole
-Google user
a year ago
Austin was a huge help! He knew I was in a hurry, he got me in, Upgraded and out in less than 30 minutes! He was very friendly and personable. Definitely recommend this store for any services in the future! Everyone in the store was...Read More
Austin was a huge help! He knew I was in a hurry, he got me in, Upgraded and out in less than 30 minutes! He was very friendly and personable. Definitely recommend this store for any services in the future! Everyone in the store was cool. They all seemed to be on the same page and did not mind helping each other. That's hard to find nowadays. I'm in customer service myself and these guys really know how to treat their customers! Good job guys!
Ashley Fann
-Google user
4 months ago
Jeff was great! We didn't have to wait at all and he was impressively efficient. Thank you!
Brothers in Gaming
-Google user
7 months ago
Greg was awesome! Went above and beyond helping me open my new line and getting all accessories I would need to make it a one stop shop for me. Best help I’ve ever received when opening a new line. Smooth and effortless
Brennan Yates
-Google user
4 months ago
I didn't read my servy question correctly Daniel my AT&T Representative Helper was the Best AT&T Representative that I have ever been help by so Thank you Daniel for patience 😊 🙏 ❤️ and your very Knowledgeable Help you are the very Best 👌 👍...Read More
I didn't read my servy question correctly Daniel my AT&T Representative Helper was the Best AT&T Representative that I have ever been help by so Thank you Daniel for patience 😊 🙏 ❤️ and your very Knowledgeable Help you are the very Best 👌 👍 😍 🥰 😀 …