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AT&T Store is a cell phone store in Danville, VA.

AT&T Store Review Summary

The summary was generated by AI, based on reviews.

This AT&T Store at 165 Holt Garrison Pkwy Ste 550A 560A offers a wide range of cell phones and plans, with knowledgeable staff available to help with any questions. Customers praise the store's friendly and patient representatives, who take the time to explain complex plans and features.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

Facebook Reviews: 4.7/5

Trustpilot: 4.2/5

Sitejabber: 4.1/5

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Reviews & Ratings

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4.2
(159 Reviews)
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David Brotherton
David Brotherton -Google user
2 years ago
I arrived and was greeted immediately upon entering. Relayed to the associate what I needed and expidited my request. The whole situation was resolved in a timely fashion and I was on my way. Good job fellas keep up the good work thanks
Bailey Roberts
Bailey Roberts -Google user
2 months ago
We were in and out of that store all day getting a bunch of phone stuff figured out and Deaken was so patient and helped us every time. He was even able to convince me (a long time loyal Verizon user) to make the switch...Read More
Michael Harris
Michael Harris -Google user
4 months ago
Had an amazing experience with the exceptional service provided by Deaken! He was friendly, knowledgeable, and went above and beyond to ensure all my needs were met. Truly outstanding customer service. Highly recommend!"
Shontell Zenon
Shontell Zenon -Google user
4 months ago
Hunter was incredible! He informed us about what trade in offers we were eligible for and had us in and out with a new phone in less than 20 minutes! This was hands down the smoothest phone transaction I’ve ever had! Thanks, Hunter!
Blake Griffin
Blake Griffin -Google user
5 months ago
Hunter was amazing. Went above and beyond to dig into my bill and save me money. He even mentioned a ton of promotions and we found the best one for my family. Respectful and professional. I will definitely be using this AT&T from now on....Read More
Isaiah Sigei
Isaiah Sigei -Google user
3 months ago
I had a fantastic experience at the AT&T store, thanks to Deaken. I was having issues with my old phone and wasn't sure of my best options, but Deaken was incredibly knowledgeable and walked me through all the solutions. Not only did he help me...Read More
Douglas Van Nuys
Douglas Van Nuys -Google user
4 months ago
Hunter at the Danville store is an Absolute Rock Star! My wife and I had incinerated three whole days of our lives on the phone with ATT customer service trying desperately to solve an issue with nothing to show but frustration and defeat. We walked...Read More
Liana Smith
Liana Smith -Google user
3 months ago
Deaken did a great job with setting us up-our entire family got phones…he answered all of our questions and made sure we got the plans and phones we needed!
Nancy Combs
Nancy Combs -Google user
a year ago
My husband and I had the pleasure of being provided exceptional customer service and support by Brian. He was professional, friendly and patiently answered all of our questions and concerns. He met all of needs as AT&T customers. We highly recommend Brian...Read More
Jordan Powell
Jordan Powell -Google user
10 months ago
Was immediately assisted by a customer service representative when I came in to replace a broken phone. I’m not sure of the spelling of her name but I think her name was Tyasia (if I’m wrong I’m so sorry fantasia 😂). She was a...Read More
Karen Stadler
Karen Stadler -Google user
5 months ago
Will is so helpful, patient, and friendly. He made buying a new phone so easy. karen
Karen Conner
Karen Conner -Google user
4 months ago
Deaken did a great job. Answered all questions and has good personality.
LaKeethia Bonney
LaKeethia Bonney -Google user
a year ago
The manager Keith was very attentive and extremely helpful. He was able to get me on the way with two new phones, including the iPhone Pro Max which I have never used iPhone before I give this store 10 out of 10 every time I've...Read More
David G
David G -Google user
11 months ago
AT&T Store in Reidsville wouldn't/ couldn't do a Data Transfer unless I bought my phone from that store. So I called the Danville, VA Store & asked if they could do it. They said, yes. Got there & was greeted by a nice guy...Read More
Kimoni Fitz
Kimoni Fitz -Google user
8 months ago
Xavier, sales rep from Holt Garrison Pkwy location is a seasoned sales rep and has good customer service skills. Very thorough.
Claire Duncan
Claire Duncan -Google user
a year ago
Josh has always been so helpful with any issues that may arise. Him and the manager go above and beyond to make sure all of your needs are met! 10 out of 10 recommend!
Chris Jones
Chris Jones -Google user
8 months ago
Great service and excellent pricing. I had some questions about a few items and ended up grabbing an iPad while I was there! Gabe the Manager was a huge help!
Millah litty
Millah litty -Google user
2 years ago
I had an amazing experience with Payne! He very professionally took care of my needs and explored all my options for service! I'm happy to now be apart of the AT&T family and I look forward to doing more business with you all in the...Read More
Wendy
Wendy -Google user
2 years ago
🤩🤩🤩 Is there a 10-star rating? Seriously, when is the last time you went to ANY phone store, and didn’t have to spend HOURS there?? Whether going in for a small issue, or with the intent to purchase a new phone, it has been YEARS, (if...Read More
Cee Jay
Cee Jay -Google user
2 years ago
I went to AT&T in Coleman Market on Monday, Nov. 28th. I was greeted right at the door. As soon as I walked in, an associate asked if he could assist me with anything. I explained the problem I was having with my phone. He...Read More
Lisa Coleman
Lisa Coleman -Google user
3 years ago
Payne and Jakey assisted both me and my husband, answering all our questions, took care of us in timely manner, very friendly. They helped me switch from T-Mobile to AT&T, with lower monthly payment, also got my husband and son on a plan w/at&t....Read More
Lisa Hodnett
Lisa Hodnett -Google user
2 years ago
Tyler and Jacob helped my husband and I with setting up our new IPhone. Jacob ( i think that’s his name) helped my husband with transferring his android apps and pictures to the new iPhone. Both guys were very professional, knowledgeable …
Raymond Hawkins
Raymond Hawkins -Google user
2 years ago
Being long retired, my wife and I were surprised at the attractive appeal of the latest technology. AT&T's associate quickly answered our curiosity and piqued our interest in the current best phones and accessories. We recommend this location to shoppers who want friendly, knowledgeable service.
Travis Wyatt
Travis Wyatt -Google user
11 months ago
Extremely friendly and care about all my needs and didn’t have to wait and made sure I was happy when I left and everything was working good
Christine Harris
Christine Harris -Google user
2 years ago
Jakey, at the AT&T store in Danville, was absolutely amazing. Spent so much time with us and was extremely helpful as we were transferring lines from Patriot Mobile( never go with Patriot Mobile). AT&T gave us the best deals, and made sure …
Catina Jones
Catina Jones -Google user
4 years ago
I was very satisfied with the service I received on my previous visit from Mamadou a sale representative of A T & T. He was friendly, professional & very knowledgeable about their products. More importantly, he made me feel like a valued customer. My...Read More
Susanna Odhner
Susanna Odhner -Google user
4 years ago
Holden at Danville AT and T is what makes that store wonderful. I have never been in when he wasn’t smiling and always beyond helpful. I used to dealing with phone issues. Holden has always made this old lady feel intelligent and useful in dealing...Read More
Nicole Thompson-Chase
Nicole Thompson-Chase -Google user
a year ago
All of them at AT&T are great, it's just something about Ms. Erica, we love her. Ms. Erica is right and exact. She’s the Best. She always give us 100% excellent service. Thank you Ms. Erica.
Felicia Scott
Felicia Scott -Google user
2 years ago
The Rep was very friendly and knew the product well. He greeted me at the door with a joke and the conversation started from there. Every thing was covered in a timely fashion and I was out the door. Thanks for everything.
Latifa Carter
Latifa Carter -Google user
Edited 5 months ago
At and t is such is a nice place and they are very helpful! All the reps will get you right and make sure you are good before you leave the store!

Features

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check icon Wheelchair accessible parking lot

Planning

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Payments

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