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AT&T Store is a cell phone store in St Paul, MN.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

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4.1
(126 Reviews)
5
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1
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Rae Nelson
Rae Nelson -Google user
2 years ago
Jesse is a great service representative and VERY kind! He listens to what the customers wants and is great at pointing out what might be helpful on top of what you are looking for! Not pushy and VERY thoughtful. He didn't mind my kiddos running...Read More
Tom Smith
Tom Smith -Google user
2 years ago
Jesse was a class act and the best communicator of the business transaction up front. He was delightful to work with and made our son feel like he was the only young man in the store! I would highly recommend Jesse to anyone looking g...Read More
Dylan Sweatt (DS)
Dylan Sweatt (DS) -Google user
3 years ago
Jesse was greatly helpful. I went in because my phone was overheating and Jesse was able to get me the newest Samsung for free! He made sure I left with my phone fully protected and made me feel like my phone was truly safe. He...Read More
Izamar Rosas
Izamar Rosas -Google user
a year ago
Went to upgrade phone and returned to trade my old phone. Service was great very patient answered my questions. Overall very kind and respectful. I prefer doing everything online but their service has made it convenient to go in person.
Dawn Cherne
Dawn Cherne -Google user
2 years ago
Matt the new manager of the store was really amazing. He went above and beyond to help solve my problems with the most efficient and cost saving way. He was also very personable and easy to talk with.
Christina Jackson
Christina Jackson -Google user
2 years ago
Cassidy was absolutely wonderful! She was able to help my husband get his phone working again while we were traveling through on vacation. She was so friendly and showed excellent customer service!
Emily Bjork
Emily Bjork -Google user
3 years ago
This store and Jesse are THE BEST. Every time I come in, he is friendly and knowledgeable. Today, I had a problem with my account so it wasn’t the best visit…. However, Jesse went above and beyond to fix the issue and made sure that...Read More
George Yoomer
George Yoomer -Google user
a year ago
Garrett was more than wonderful! Guided me in the right direction to remove my ex wife off my account. And even helped me get a couple watches for my grandsons!
Jody Ahlstrom
Jody Ahlstrom -Google user
2 years ago
Jesse W provided me & my wife exceptional customer service! He was informative about the variety of products, patient with ALL of our questions and professional. Great ambassador for AT&T!
Elias Perna
Elias Perna -Google user
3 years ago
Jesse was awesome! Real honest, extremely knowledgeable and had a great sense of humor. Made it extremely easy to upgrade my sons phone and will be going back when other lines qualify for upgrades!
anoop
anoop -Google user
4 years ago
Amazing service. After having bad experience at apple valley square store, I visited the pilot knob ATT store. The representative was super nice. He was able to add a line to my account without any trouble and helped me walk through the plan. He also...Read More
Gina Byers
Gina Byers -Google user
4 years ago
We have always had positive experiences at this store. Most recently Weiss has helped us with 3 phone upgrades over the past few months and issues with getting our bill straightened out. Instead of telling us to call customer service to get it worked out...Read More
Canise Brown
Canise Brown -Google user
5 years ago
Steve was amazing to work with. He upgraded our phone plan, got us cases, screen protectors, AT&T TV, and free wireless chargers. I definitely recommend working with him. He was very informative and helpful. Thanks Steve !
Roger Johnson
Roger Johnson -Google user
2 years ago
Jesse has allways been awesome. I have came in multiple times and he has fixed every issue iv had with my phone. Having someone to rely on to help teach me things about my phone is great
Jason Wainwright
Jason Wainwright -Google user
6 years ago
Great experience today as we upgraded and also established new phones for our children. Ryan and Lucas were friendly, attentive, knowledgeable, and very patient with our children. I continue to have very positive visits with the staff at this location and I’m looking forward to...Read More
Chad Gunyan
Chad Gunyan -Google user
2 years ago
Jesse was awesome. Came in to get a problem fixed with my cellular connection. He took care of it in minutes, explained what he did, and also helped me find a great case. Excellent dude!
re g
re g -Google user
5 years ago
Steve was great. I will work with him in future and employees like him will keep my business with AT&T. He vented all my questions and stayed very focused and made it easy to continue to spend more money because he was upfront and clear on...Read More
Ryan Kawata
Ryan Kawata -Google user
Edited 2 years ago
If I could give Cassidy ten stars, I would! She was very knowledgeable, polite, and most importantly an advocate for the customer! I was in a messy situation with T-Mobile for an account I never set up. It was Cassidy, and only Cassidy, who...Read More
Elizabeth Larson
Elizabeth Larson -Google user
2 years ago
My experience at the Apple Valley store was awesome. Jesse was incredibly helpful. He was very knowledgeable!! He had to take me through a long process, and he was patient!!! I would highly recommend visiting the store.
Tessa Koulik
Tessa Koulik -Google user
2 years ago
Traveling while having phone complications is probably one of the worst combos, so walking into the store super stressed and leaving with a properly functioning phone and all my worries gone of how I’d make it back home safely was a huge blessing. Trevor was...Read More
Quintan Weaver
Quintan Weaver -Google user
2 years ago
Jesse did a wonderful job setting us up with deals and even looked into other stores to make sure i get the phone i needed. Many reasons to come to this ATT store.
Kayla Zoet
Kayla Zoet -Google user
5 years ago
I had a great experience with Taylor! She stayed late and helped me with everything that I needed help with! I look forward to working with her in the future! She's the best! Ask for Taylor because she cares and will take care off all...Read More
Mark Nelson
Mark Nelson -Google user
6 years ago
Lucas did a great job breaking down my phone upgrade options and answered all my questions about expected billing outcomes. I was worried that I might incur added 3rd line billing by going Pre-Paid on my newer iphone paid in full purchase. …
Ryan Allison
Ryan Allison -Google user
4 years ago
Jade gave my daughter and I amazing service. She was patient and informative. She went above and beyond to get us the right plan. I have been in retail for 27 years and appreciate great service. She is terrific.
Victoria Bremer
Victoria Bremer -Google user
5 years ago
The best service I’ve ever had at any phone store. They answered all my questions and give me great deals! I worked with Taylor. One of the sweetest most genuine people I have ever met! Very clean and organized as well! I highly recommend going...Read More
Hayden Howard
Hayden Howard -Google user
a year ago
The store representatives were super helpful, helped me with my questions and concerns. I ended up leaving the store with some awesome deals and I couldn’t be happier with my service!
Wyatt Spruck
Wyatt Spruck -Google user
6 years ago
Brian is the man. He was flying solo, running the entire store by himself. That was today (March 8, 2019), the release date of the new Galaxy S10. It's a popular phone. Brian helped every customer that came through the door,...Read More
Judy Beda
Judy Beda -Google user
5 years ago
Roman Gonzales was very helpful. He explained all our options to meet our needs. Stephen was also very helpful. We got the plan most suited for what we wanted. I would recommend this store for everyone.
Justin Villard
Justin Villard -Google user
4 years ago
I thought about switching carriers but Corey simplified my experience with At&t and kept me as a Customer. Great Customer experience. I was able to save money as well. Would highly recommend.
Megan Rebnord
Megan Rebnord -Google user
a year ago
Matt was extremely helpful and fast! He addressed my concerns and even called another store on my behalf to ensure I got further assistance.

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon NFC mobile payments
check icon Credit cards