Reviews (925) 327-7100 Call Website Photos About

AT&T Store in San Ramon

Is this your business?

4.6 (523)

Cell Phone Stores Cell Phone Accessory Stores Telecommunications Service Providers

2 Images

Call Direction Website Reviews

(925) 327-7100 Direction Website Reviews

About

AT&T Store is a cell phone store in San Ramon, CA.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review

4.6

(523 Reviews)

[bip_review_summary]

Leave a Review

Brandon Peters -Google user

3 months ago

Service was fast and easy. Details were properly and clearly laid out. Was a little nervous leaving Verizon after 21 years but the far greater price plans and customer service made it all worth it. It was Verizon disrespectful customer service that was the last...Read More

Alethea W -Google user

a month ago

Manager Oscar was amazing and resolved my issue. I was on the phone, in a different store, and in a chat with another AT&T agent trying to cancel my remote hotspot service. No one was able to assist me. A franchise store in a different...Read More

Jeff Sinfuego -Google user

2 months ago

Came to this branch because we went to the Hayward one and the guy there totally wasted our time. David helped us and was very efficient, knew what he was doing. Would recommend getting stuff there, they are professional and well trained

Tony Helmand -Google user

5 months ago

Great service great people and I was happy with the results. I recommend this place to anybody that’s looking for a cell phone.

Jordan Sangco -Google user

9 months ago

Masi helped me activate my new phone. I had a great experience talking with him and discussing the details with my account at ATT. He was professional and answered all my questions. I will be going back to this store in the future instead of...Read More

Nidhi Bansal -Google user

a year ago

Marianne is AMAZING. She was very helpful and patient explaining all my options to get my damaged phone working again. In the end, I got my phone fixed at zero cost due to protection plan that I didn't know I had. This gives me time...Read More

Jason Ornelas -Google user

a year ago

Excellent. The lady who helped me was very friendly and informative. I had an old prepaid phone, and I was upset I couldn't transfer the number right away. But after she explained it to me and was so understanding when I was upset, it made...Read More

Dhruv Bhasin -Google user

9 months ago

No wait, representatives did their best to resolve some queries which were unknown to them but were able to figure out how to make it work. They were very polite and helpful in nature

Rômulo Santos -Google user

a year ago

I was recently helped by Mariane Urbino at this AT&T location and she was awesome! Very friendly, kind and knowledgeable. She was able not only to give me a better cellphone plan but also a special promo for my new AT&T Fiber home internet. I’m...Read More

ty Menard -Google user

2 years ago

Gabriel was super helpful and quickly resolved our issues. He was very passionate about his job and made us more comfortable getting new phones. I would definitely go back knowing people like Gabriel are going to help me get what I need!

Joan Mazzotti -Google user

4 years ago

Ellie at the San Ramon store is awesome. She was extremely knowledgeable, friendly and helpful. She has a pleasant demeanor and took her time to answer all my questions. She explained my new phone to me, the pros and cons, and wrote down all...Read More

David Tong -Google user

2 years ago

Went into the Bishop Ranch AT&T store (next to Chipotle) the other day, and were totally blown away by the amazing knowledge, enthusiasm, and thoughtfulness from Jessica regarding different plans and phones that may be the best for our family. We ended up switching to...Read More

Pranitha Ravela -Google user

a year ago

Safi was really helpful in fixing issues with e-sim registration on my recent mobile. He also helped check few details on account and shared useful info about protection plans that are beneficial to me. I really appreciate the help that placed customer first.

R Calung -Google user

a year ago

Had a wonderful experience at this AT&T store. I first went through Costco but they sent me here to fix what they did. Mariane was understanding and patient and helped resolve my billing issues even though it wasn't her fault. She then helped lower my...Read More

Dani M -Google user

a year ago

I switched carriers to AT&T mobile and firstly, I already see the superior service, speed and reliability compared to my previous provider, Xfinity. Yes, I'm paying a bit more now but you get what you pay for and Xfinity could not have provided this...Read More

Jeffrey Clark -Google user

4 years ago

Great service from Claudia and the store manager Shiva. I went in for a billing issue that I’ve spent hours on the phone with customer care to get resolved, both Claudia and Shiva handled the situation professionally. Not once did they get frustrated and most...Read More

Elizabeth Peterson -Google user

3 years ago

Our sales associate, Arcadio in San Ramon, was very friendly and extremely knowledgeable. Our trade in phones needed updates (and some other technical issues) but he resolved them quickly and easily. He stayed past closing to make sure we were up and running right away....Read More

Sheldon Nelson -Google user

Edited a year ago

The sales rep, Mariane, was wonderful. She was very friendly, and explained everything thoroughly and patiently. I would recommend the AT&T Store for cell phone purchases, and particularly Mariane as your sales rep.

Mistalee Wang -Google user

4 years ago

Went in last week to upgrade my phone, and add a line. The store was busy, figured I would have to wait a while. To my surprise after a couple of minutes I was approached by Alicia. She was friendly, greeted me with a big...Read More

Michelle Curtis -Google user

4 years ago

Came in to exchange my iPhone X for a iPhone 12 Pro. I had a lot of questions about how the trade in worked, how it would look on my bill for work expenses purposes, etc. Claudia went above and beyond to not only patiently...Read More

Holly Franke -Google user

3 years ago

I walked in today in hopes of getting some help with a long term issue caused by a trade in. Arcadio went above and beyond, utilizing patience and understanding in my request—and getting the issue resolved. He was most accommodating and …

Hieu Ball -Google user

4 years ago

Excellent service from Jose. He helped me with great advice on a new iPhone 13 Pro Max case. He also advise me on other accessories for charging the new phone. Very knowledgeable. Extremely friendly. He also reviewed my account and was able to maximize my...Read More

Briana Tapia -Google user

2 years ago

Akasysia helped me out today I came in today just for Wi-Fi services and akasysia was so helpful and informative. She was actually able to bundle me Wi-Fi and phone for the same price that I was paying for just phone service with...Read More

Andrew Marsh -Google user

3 years ago

She helped me out so well, was very nice and patient, it was my first time doing things by myself as a kid. She helped me fix issues with other things as well, she definitely deserves the best! Thanks to her and everyone that helped...Read More

Ben Dover -Google user

5 years ago

I’ve been going back and forth over the phone with att and was fed up at my issues not being solved and false promises. Then I came Into this store and was greeted by Zari. Who was very patient and knowledgeable and helped me with...Read More

Nick Kane -Google user

5 years ago

Zari, Was fantastic to work with!!! …

Albert Tye -Google user

4 years ago

Maurice (Moe) was an absolute pleasure and delight to work with. My transaction was going to be tough and I knew that based on some situations I have going on behind the scenes BUT he made the whole visit as painless and.comforting as …

Susan Rinta -Google user

a year ago

I'm not sure exactly what lady i'm thanking. My father said it was a female I will share my story …

Hank Azaria -Google user

5 years ago

Omar has helped us during our visit. It was a flawless experience. He was really patient explaing the product details. He was kind and generous with his time. He went above beyond, transferred all data from old to new devices. …

Ramji Iyengar -Google user

5 years ago

I had a wonderful experience working with Zari Wahab at the store. She helped me transfer all my accounts from Verizon to AT&T and patiently made sure all numbers were ported correctly. I give her 5 stars for customer service. I would happily refer my...Read More

Features

Service options

In-store pickup

In-store shopping

Delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Amenities

Wi-Fi

Payments

Credit cards

Debit cards

NFC mobile payments

People Also Search

Cell Phone Stores Cell Phone Accessory Stores Telecommunications Service Providers

AT&T Store in San Ramon

Contact

About

AT&T Store Review Summary