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AT&T Store is a cell phone store in Medford, OR.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

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4.1
(350 Reviews)
5
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1
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Genevieve Titus
Genevieve Titus -Google user
5 months ago
Caleb was super helpful, patient and friendly. He faced several obstacles with a great attitude and worked really well with his other teammate to figure out how to get it done. Fantastic experience!
Aaron Pratt
Aaron Pratt -Google user
a year ago
I was promptly met and assisted by none other than the Manager James C. Who's manner was both inviting yet professional. He explained things relating to AT&T that I wasn't aware of and which distinguishes you from other providers. His …
stephanie cordova
stephanie cordova -Google user
a month ago
Caleb, was immediately ready to help, made my switch to AT&T easy, fast and simple. I had put off switching my phone carrier because of the previous experiences I have had at other companies, but Caleb made the switch with no issues, it took less...Read More
Melanie Turner
Melanie Turner -Google user
3 months ago
We recently switched our service from T-Mobile to AT&T and are in the process of switching our internet from Spectrum. First, we’re saving a total of $118 a month and that’s with upgrading 2 phones (including trade-in). The staff were friendly, knowledgeable, and efficient....Read More
DjManSnake
DjManSnake -Google user
5 months ago
James the manager at this location has been incredibly helpful and welcoming time and time again. Explained why I needed to have certain things on my account in a way that made sense. The reps in this store also know their stuff and are super...Read More
Autumn Woods
Autumn Woods -Google user
4 months ago
James, the store manager, is who you need to talk to. If he can't solve your problem, he'll get you to the place that can. He also saved me a few dollars monthly when reviewing the billing. Now I'll be a permanent AT&T customer....Read More
Michael Dooley
Michael Dooley -Google user
5 months ago
Had an absolutely amazing time here. Daniel and James made the process of upgrading to a new phone not only incredibly easy but actually fun. This is easily the best time I've ever had getting a new phone.
Eric Siebold
Eric Siebold -Google user
5 months ago
Had an amazing experience. There was a manager there by the name of James i believe, that went out of his way to make sure I knew the answers to all my questions, and there were many. Never once did he make me feel like...Read More
Nancy Latona
Nancy Latona -Google user
2 months ago
Caleb, at the Center store location, Medford, OR, is very knowledgeable as well as personable and he handled my issues/concerns quickly and effectively. I appreciate the time he took to help me out.
NearSightedHero
NearSightedHero -Google user
7 months ago
This is by far my favorite AT&T store!! The customer service there is top notch! every establishment has their ups and downs when it comes to customer service, but this store has been the most consistent and on point! In particular, i’d love to recognize Alyssa...Read More
Jay Ray
Jay Ray -Google user
6 months ago
Came in with a couple of questions regarding my new phone and Caleb was so helpful. He went above and beyond to help me to the best of his abilities. He deserves a raise for his friendliness and knowledge
Shyanne W.
Shyanne W. -Google user
4 months ago
5 stars specifically because of James the store manger he's helpful and honest has great energy 👏 if everyone was like him this company would be 100x more successful. …
juli m
juli m -Google user
4 months ago
associates are really cool and helpful. funny too they made it really easy to upgrade my phone and went above and beyond to help me.
debbie fernon
debbie fernon -Google user
5 months ago
Quick and great service. My last 3 interactions have been really pleasant. 2x in store 1x online. AT&T has really improved customer service
Becky Savage
Becky Savage -Google user
7 months ago
Orazio was amazing! I love AT&T customer service. I came close to closing time, & they did rush me out door! The kind gentleman fixed my issue in record time. And Daniel was very cheerful and & upbeat!
Faye Petrie
Faye Petrie -Google user
8 months ago
I was having issues with my phone not making or receiving calls and Zach was able to get my phone a new SIM card and get it working again. Zach's customer service was awesome and he knew exactly what need to be done to fix...Read More
Parker
Parker -Google user
8 months ago
Yesterday I needed to go into the store and pre-order a new phone as my current phone was no longer in full use. Caleb was a big help and was so knowledgeable about all of the information. I did not feel pressured to purchase anything...Read More
Todd
Todd -Google user
7 months ago
I stopped in real quick with a specific issue on my phone and both Caleb and Daniel were exceptional. They really help solve it in no time flat love these guys. Highly recommend this store if you need cell phone service or Support.
Dawn Prather
Dawn Prather -Google user
9 months ago
I AM SO IMPRESSED WITH THIS STORE!! While on vacation I needed some things taken care of. I want to give a HUGE SHOUT OUT and a BIG Thank you so very much to James for being very helpful! He was amazing and kept things...Read More
Ryan Westfall
Ryan Westfall -Google user
7 months ago
Caleb was knowledgeable and helped me choose the right phone and accessories. I appreciated that he walked me all the way through the upgrade process so I didn’t have to deal with it on my own!
Christopher Martinez
Christopher Martinez -Google user
10 months ago
I recently visited and initially didn’t have a great experience working with James. Things didn’t go as smoothly as I had hoped, and I felt frustrated because it seemed like he wasn’t paying attention to what I needed. I mentioned that I’d look around and...Read More
Pro Fail
Pro Fail -Google user
5 months ago
Great store atmosphere and the rep Daniel was a great help. I will be going to see him for all my cell phone needs.
Kerri T
Kerri T -Google user
10 months ago
I went on a busy Sunday morning and was promptly greeted. I had to wait about 5 minutes, but the representative who helped me, Garrett, never once made me feel rushed. He was super helpful and made my trip well worth my time. Will definitely...Read More
Todd Green
Todd Green -Google user
7 months ago
Had a great experience! Caleb was able to resolve my billing issues quickly. Also a nice place to sit and chat while waiting for your phone to be upgraded.
Katie Salgado
Katie Salgado -Google user
6 months ago
Zach & Orazio waited on me. Received fabulous service! Not at all pushy, very informative and answered every one of my questions! I had a really good time!🤗 …
shawn hurd
shawn hurd -Google user
5 months ago
Daniel was probably the best phone sales guy I have ever talked to... Clearly knows what he is talking about and was super friendly new favorite store.
Brandon Fullenwider
Brandon Fullenwider -Google user
10 months ago
My experience at AT&T has been exceptionally positive. Nicholas provided invaluable assistance in resolving issues I encountered with my initial phone upon its delivery. Today, I successfully acquired my new phone after enduring a month and a half of challenges with the first one when...Read More
david bishop
david bishop -Google user
2 months ago
Caleb did a great job answering our questions and helping set the new Phone
Tatiana Watkins
Tatiana Watkins -Google user
5 months ago
Caleb was incredibly helpful and quick on setting up my new plan and getting me a new phone!
Jeanne Chrystie
Jeanne Chrystie -Google user
8 months ago
This store was exceptionally polite and patient with me. I'm a senior and it takes some patience. And they were wonderful at explaining everything just couldn't have been a better experience.

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments