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AT&T Store in Jackson

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4.2 (240)

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AT&T Store is a cell phone store in Jackson, CA.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

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4.2

(240 Reviews)

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Wendi Cross -Google user

4 months ago

Austin was so helpful and patient. We had a great experience upgrading and adding a line. He worked hard to save us money and get us the best services.

Fjor Jorgensen -Google user

a week ago

Wonderful customer service, Jayce is wonderful guy to go to he will hook you up and try to save you as much money but a wonderful store with a great atmosphere

Kate Rocha -Google user

3 months ago

My sales rep was amazing. With all my questions and concerns he was patient and kind with all needs. Nick was great thank you so much

Seth Roberson -Google user

6 months ago

AT&T representative Daniel provided excellent sevice in upgrading my phone. He answered all my grumpy old man questions with clarity. Daniel installed the new case and screen protector with youthful eyes and skilled hands. I'm very pleased.

R Miller -Google user

a month ago

Austin was very helpful and went beyond what I expected. He gave me advice that I never heard about via the phone company online or voice help

Jared Cuffe -Google user

7 months ago

I came at a busy time but still got assistance quickly. Austin helped me troubleshoot a SIM swap - he was knowledgeable and courteous, and even offered to upgrade my device due to known issues with the S21.

Holly Shoemaker -Google user

3 months ago

Austin Mauck was very pleasant, professional, and knowledgeable to work with. We will highly recommend him to all of our friends.

Kayla Deavers -Google user

7 months ago

I had an amazing experience with Nic. He got me set up with a new device when my old one's screen stopped working and was so helpful every step of the way. He took the time to make sure I got the best value and...Read More

Catherine Pohlman -Google user

a year ago

We had the most phenomenal experience with the person who assisted us whose name I believe was Eric. He immediately greeted us and assisted us in a timely and efficient manner. He also answered our questions directly and seemed very honest and trustworthy. He listened...Read More

Verne Walter -Google user

6 months ago

At Jackson AT&T store: Associate Sabrina stepped in to assist us in activating a new iPhone that we brought in. Needed both activation and data transfer. I could go on about Sabrina, but saying, "She went above and beyond " covers it in a...Read More

S W -Google user

5 months ago

Excellent customer service at this store. They had the products in stock that I needed and service was quick.

Erika Rummerfield -Google user

6 months ago

Very friendly i had the pleasure of Sabrina helping me. Got me in and out quickly. Even saved me money!!

Susan Conn -Google user

a year ago

My 2 recent visits on consecutive days to AT&T at 12010 INDUSTRY BLVD were very different than previous experiences. A new manager and new employees have brought with them a fresh attitude of true customer service and courtesy. Nic helped me with my insurance claim,...Read More

M McCrory -Google user

Edited 5 months ago

I originally went in for a new screen protector for a phone I bought from there a couple of years ago. I don't recall the first gals name, but she was friendly and helpful. Unfortunately they didn't have one for my phone, so...Read More

cori bray -Google user

4 months ago

I enjoyed my visit to the store and was happy with the customer service

Nowadays [Prod.] -Google user

6 months ago

Daniel was a great help on getting me what I needed and quick to the point! I was in and out in under 30 minutes!! Would ask again for his help when needed!

Christy Byrd -Google user

6 months ago

Nic was kind, attentive to my phone needs, knowledgeable, and very efficient with my time. Excellent customer service!

Shannon -Google user

2 years ago

We went into this store needing help with a couple things including buying and setting up new phones. Eric stayed past closing and patiently made sure that everything was 100% completed before we left. He happily explained everything and never seemed rushed or irritated. Great...Read More

Frank Ocean -Google user

a year ago

Enjoyed my visit to the store , was helped right away and the rep Alana did a fantastic job answering my questions and getting a new phone. They're a great team that works there and will be coming back again for any of my future...Read More

Kathy Johnson -Google user

3 months ago

Jayce at this store is amazing! Company satisfied

Features

Service options

In-store pickup

In-store shopping

Delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

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AT&T Store Review Summary