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Call Direction Website Reviews

About

AT&T Store is a cell phone store in West Hollywood, CA.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.4
(693 Reviews)
5
4
3
2
1
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Brandon Torres
Brandon Torres -Google user
3 months ago
Larry was an incredible help at the store, he understood my questions and answered them accurately. He was also very patient with me throughout the process and put a lot of effort to make sure that by the time I left that all of my...Read More
Michael Jones
Michael Jones -Google user
4 months ago
This by far is the worst location I've ever dealt with. The manager spoke to me very condescending last month after I made a payment in cash and for some reason it wasn't posted to my account. At that time I couldn't locate...Read More
Kaveh E
Kaveh E -Google user
a month ago
This place is soooo ghetto. Everyone who works here seems like they worked at a pawn shop before they started working here. I can’t believe this location services corporate accounts. Extremely unprofessional and unknowledgeable. I’ve been here for an hour and accomplished nothing
Jerrimiah Begay
Jerrimiah Begay -Google user
2 months ago
FIRST RESPONDERS DO NOT DO BUSINESS HERE. I went into the store to get information about FirstNet lines and discounts and Julio including the store manager mislead me to believe that it is required to have a FirstNet line phone number that is separate from your...Read More
James Hernandez
James Hernandez -Google user
5 months ago
Went to the La Brea AT&T store because my caretaker lost my other phone and the guard was very polite and opened the door for us and we waited to be taken care which didn’t take very long. Larry came over to help us out...Read More
Shirin
Shirin -Google user
a week ago
Alex is very welcoming, knowledgeable and solved my situation really quick.
Ryan Glover
Ryan Glover -Google user
a month ago
It has a heavy set Hispanic gentleman in the store that is extremely rude and dishonest. He only cares about sales and doesn’t value customers. I would visit the store across the street from the Laugh Factory and avoid this location.
Brian Spencer
Brian Spencer -Google user
3 months ago
This place sold me a iphone that had a non Apple camera in it and I just kinda accepted it which was my fault because there wasn’t any clear answers online till I took another phone into get fixed at a repair shop and ...Read More
Kaili Hollister
Kaili Hollister -Google user
3 months ago
Julio at the Att corporate store on La Brea Ave in Hollywood was an amazing help. He went above and beyond to help me and I would definitely go back to work with him again!
Ruth Williamson
Ruth Williamson -Google user
4 months ago
Michael helped me set up my new iPhone. He was patient and pleasant and I was very happy with his service!

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Repair services

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments