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Call Direction Website Reviews

About

AT&T Store is a cell phone store in Monticello, IN.

AT&T Store Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.4
(96 Reviews)
5
4
3
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1
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Diana Carlson
Diana Carlson -Google user
3 weeks ago
Simply amazing. Amanda the store manager is phenomenal. I went in because I was having an issue with my current iPhone. I did end up needing to get a new phone but she took her time with me, and got not only...Read More
Hayley Phillip
Hayley Phillip -Google user
3 weeks ago
Amanda is so amazing and polite. She is helpful and was able to get my phone functioning again. I came in because my phone updated but got stuck on the update screen so she helped me get it back to working. She is wonderful!
Chris Griffith
Chris Griffith -Google user
a month ago
Amanda was very thorough, courteous and knowledgeable in helping us with a wide range of questions and issues regarding our upgrades and changes. We are grateful to have a local store and representative to meet our needs and help us feel supported as customers.
Kimberly Delph
Kimberly Delph -Google user
3 weeks ago
We were there on Saturday 1/11. We were trying to activate a phone and we’re having trouble. The 2 people that were working were very helpful and had us in and out in 20 minutes. Very thankful for their help!
Jerrod Patty
Jerrod Patty -Google user
a week ago
What a fantastic experience! Amanda was very knowledgeable and expedient! Made for a great trip to Atnt! I’ll be back for the great customer service!
Scott Williams
Scott Williams -Google user
5 months ago
Showed up to get a “ no hassle lifetime replacement screen cover” after guy couldn’t even find me in the system he began to say he was new and every one he had done charges the customer just over $10 dollars for a screen saver...Read More
Lee Griffin
Lee Griffin -Google user
3 weeks ago
Reps there were amazing! Love the consistency and the honesty you get from them. Best store yet!
Matthew Seibert
Matthew Seibert -Google user
a week ago
Fantastic customer service! Saved me lots of money.
clydette petersen
clydette petersen -Google user
8 months ago
The people was super nice and he tried to make it as quick as possible. It’s taking us minute to figure everything out. And he helped me a lot trying to find a new phone and we just had a good time talking
Jessie Cadwallader
Jessie Cadwallader -Google user
a year ago
Store manager Brice was extremely helpful and made my phone transition quick and easy! Highly recommend stopping in and having him solve any issues you may have! Thank you Brice!!!

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments