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Call Direction Website Reviews

About

AT&T Store is a cell phone store in Pottstown, PA.

AT&T Store Review Summary

The summary was generated by AI, based on reviews.

This AT&T Store at 1108 Town Square Rd Suite 5 offers a wide range of phones and plans, with friendly and knowledgeable staff to help you find the perfect fit. Customers praise the store's efficient service and helpful representatives.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

Facebook Reviews: 4.7/5

Best Buy Reviews: 4.3/5

Sitejabber: 4.1/5

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Reviews & Ratings

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3.8
(268 Reviews)
5
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Ebony Valentine
Ebony Valentine -Google user
2 years ago
Dan C and Grant were both an amazing help! They were very patient and did all of they could to help me pick the best phone for me. 10/10 would recommend.
Krysta Marie
Krysta Marie -Google user
3 months ago
Great and friendly staff! J was even fine with me having my 3 year old along who did exceptionally well and was very patient as they were with her understandably! J went and tried to find the one I wished for and was able to!...Read More
Kayla Cameron
Kayla Cameron -Google user
3 months ago
Grant was great! Amazing service, he helped me with my issue & gave me some good advice on what phone cases were best for me. Great customer service.
Kori Tripp
Kori Tripp -Google user
4 months ago
Tiarra was awesome. I usually dread having to go through the ordeal of getting a new phone. Tiarra was kind and super patient with me. She made the experience quick and painless.
KST
KST -Google user
7 months ago
I needed to upgrade my phone and the salesperson, Tiara was very professional, knowledgeable and friendly. She helped me out with other questions pertaining to my account. It was a very good experience and I would recommend my friends and family to AT&T because of...Read More
Natalie Izzi
Natalie Izzi -Google user
8 months ago
Worked with Caleb and Grant on an issue for my mom concerning phone calls. Caleb was extremely patient and took the time to try to troubleshoot, and Grant was able to help guide us to the resolution. Patience and kindness goes a long way!
chad3072
chad3072 -Google user
10 months ago
My family was helped as soon as we walked into the AT&T store. The associate was very informative, respectful and honest. He helped us with everything we needed and more. We left feeling very good about our purchases.
chyna althouse
chyna althouse -Google user
a year ago
Fiorella was absolutely amazing! She provided us with quick service, high quality customer service, kindness, continued helping us until we were completely satisfied. The police came in during our visit due to an unsatisfied customer (he had to wait and wasn't happy even though she...Read More
Jason Lindenmuth
Jason Lindenmuth -Google user
a year ago
What a great experience! Grant was very knowledgeable and fluent with their system and was able to sync my watch and get me a new phone ordered within 15 minutes. No kidding, I couldn't believe we were done and I was out the...Read More
Bill Burdette
Bill Burdette -Google user
6 months ago
This store is awesome! The manager and employee solved a very difficult problem and not once did they get flustered or frustrated. I highly recommend this store!!!
Patrick Kinsky
Patrick Kinsky -Google user
11 months ago
My wife was having an issue with her iPhone. Tiarra assisted and was absolutely amazing! She went above and beyond. I highly recommended working with her.
Steve Sokolowski
Steve Sokolowski -Google user
a year ago
I went into this store today, Christmas Eve to get a last minute gift. Wellinson greeted me with a smile and asked how he could help today. I needed to upgrade my wife’s phone for Christmas. I’ve upgraded phones before so I assumed it could...Read More
Violet
Violet -Google user
2 years ago
As a long time (25 year) Verizon customer, I never thought I would switch, but after talking to Daniel C and finding out how great the network is on AT&T I decided to make the change and I'm so glad! My service is wonderful, and Daniel...Read More
Nikki D
Nikki D -Google user
a year ago
We went in tonight to get a replacement for a lost cell phone. I wish I would have gotten the name of the man who helped us. He was awesome! He helped us out in no time at all and was really nice. Thanks again!
b moosethemaker
b moosethemaker -Google user
a year ago
I had such a wonderful experience in this store today! I brought my daughter with me to the store because normally I get so much anxiety dealing with the ATT employees and need someone there to keep me from losing my mind. I was planning...Read More
T
T -Google user
a year ago
Yesterday I went to Town Center AT&T to upgrade my phone. I am a new customer to AT&T only since July 2023. Previously for 30 years I had been with Consumer Cellular. Wellinson Fernandez helped me. Having no idea what phone to upgrade to I...Read More
chris dietz
chris dietz -Google user
a year ago
Wellinson did an amazing job. He helped my wife with her new phone and explained our plan details so we could understand it. Give him a raise. Great customer service.
Taina Bodolus
Taina Bodolus -Google user
2 years ago
My phone just completely died and I was in a panic. Shea and Patrick helped me tremendously with setting up a new phone and retrieving all of my information from my old phone. They gave me so much of their time and did not...Read More
Miranda Loose
Miranda Loose -Google user
6 months ago
Grant was great in letting us know the information and getting us the deal we wanted !
Jo Beth Ravis
Jo Beth Ravis -Google user
a year ago
Great store!! Five star customer service provided by Charles & Ricardo. These guys were so nice and helpful. They went above and beyond helping me to choose a phone. I definitely will be returning customer.

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Repair services

Amenities

check icon Wi-Fi

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments