**This review rating is purely for COREY BALDWIN...NOT Ashley Furniture as a store.** We purchased a very expensive La-Z-Boy loveseat, special ordered with all the accessories and gadgets and such, and left thinking all was good. We were told it could take up to 12...
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**This review rating is purely for COREY BALDWIN...NOT Ashley Furniture as a store.** We purchased a very expensive La-Z-Boy loveseat, special ordered with all the accessories and gadgets and such, and left thinking all was good. We were told it could take up to 12 weeks. Not an issue. We get the notification 8 weeks of waiting, that it would be delivered in a few days...awesome! Until it arrived with the wrong fabric, wrong color, a broken drawer, and not all the accessories and gadgets. They took it back and we went directly to Ashley. Our salesman was not there, but Corey Baldwin was. He handled our frustrations with pure elegance and figured out things our original salesman failed to do correctly and did his best to correct ever single bit of it. The manager (blonde female) was very much involved with our original experience, including pushing financing through Ashley Furniture, but did not once approach us as Corey was investigating the issues and making things right for us. Not a single manager apologized or approached us. Corey did everything he could to correct it all and made sure the correct loveseat with all the right gadgets was ordered and gave us the documents our original salesman failed to provide us. **This review rating is purely for COREY BALDWIN...NOT Ashley Furniture as a store. **