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Appointments

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4.9 (87)

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Appointments is a pen store in Cincinnati, OH.

Appointments Review Summary

The summary was generated by AI, based on reviews.

Appointments is a well-regarded pen store known for its impressive selection and knowledgeable staff. Customers appreciate the friendly service and the store’s ability to help them find the perfect writing instrument. The shop offers a comfortable and welcoming atmosphere, making it a favorite for both casual buyers and pen enthusiasts. Many visitors mention the quality of products and the staff’s willingness to answer questions, ensuring a pleasant shopping experience overall.

Review Rating Chart

Google: 4.7/5

Yelp: 4.5/5

Facebook: 4.8/5

TripAdvisor: 4.6/5

Trustpilot: 4.7/5

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Reviews & Ratings

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4.9

(87 Reviews)

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Bob 812 -Google user

10 months ago

What a great little shop! A very nice assortment of pens in all styles and budgets. Joe is very kind, patient, and knowledgeable. Was in town for a business meeting and so very glad I stopped in and was able to find...Read More

Hanie G -Google user

a year ago

Doug Kennedy has been the best customer service I’ve ever experienced! The store is personable and cares for their customers’ utmost satisfaction. I bought a Lamy 2000 Medium, but did not find it well suited for my writing. Doug was so kind as to test write...Read More

chel sucher -Google user

6 years ago

Awesome small business pen store with excellent selection!!! One of five in the country, and the only one in the Midwest area. They have over 100 different colors of bottled ink for fountain pens

Standish Fortin -Google user

4 months ago

Hands down the best place in the region for quality pens and the knowledge of what is available.

J T -Google user

11 months ago

How refreshing to do business with a company who actually takes the time to write a personal note. I will be buying all my supplies at this store!! Excellent customer service!!

Christian Barker -Google user

5 years ago

Walked in with a friend (both novices). Had an amazing time learning about world of pens. Walked out with a respect for the craft as well as a pen for each of us! Doug was highly knowledgable and friendly. Highly recommend.

Joseph Haas (Joe) -Google user

2 years ago

I had a wonderful 1st experience at Appointments. Recently closing my last journal, it was time for a new one. As writing and reflecting has become a daily practice, I wanted to upgrade to a nicer set of journaling implements. By stroke of luck, I came...Read More

Samantha Creech -Google user

2 years ago

I was excited to find a local pen and ink store. They have a very nice selection and we'll definitely be going back.

Candace Jordan -Google user

a month ago

I visited Appointments in October 2025 during my first visit to Cincinnati. I’m newer to fountain pens, so while it was fun to ogle the beautiful variety of fine pens, I stuck closer to the pens especially good for beginners. The real delight of my...Read More

Joe Stephenson -Google user

7 months ago

What strikes me about 411 pens, as an online customer of this shop, is their unique selection. The specific item they carry that impressed me is the Kaweco VW Bus - I didn’t even know this thing existed, and it was cool to get something...Read More

Jude Groves -Google user

5 months ago

Always great to see someone championing the lost art of penmanship. Great inventory at all levels of your writing adventure - Doug is very knowledgeable, this is just a great shop to go and fill up that top drawer at.

Doug Brown -Google user

7 months ago

Fountain pen beginners should begin here! I was gifted a fountain pen as a seminary graduation gift. As a Pastor, I constantly type sermons. I've reached the conviction that writing with a pen increases clarity, thoughtfulness, and being concise. The quality of pen and paper contributes...Read More

Elaine Didier -Google user

6 months ago

I was excited to learn that there was a pen shop in downtown Cincinnati! Appointments is tucked away but worth the stop for pen fans. Doug is incredibly knowledgeable and personable, and helped me pick out the perfect gift for my husband. ...Read More

Ty Kuehner -Google user

3 months ago

Doug was incredibly friendly and helpful in helping me select some journaling stationary. Looking forward to making return visits in the future.

Nancy Tilton Hand -Google user

a year ago

Go there! I absolutely love this place! Joe and Doug took such great care of me. I inherited (and then have begun to collect) some vintage fountain pens, and had some of them refurbished here. They all are perfect now! Even better, when I brought...Read More

Cameron Gallagher -Google user

a year ago

I came in today and was greeted by Joe. There were a couple customers in there as I browsed and so I patiently waited my turn and struck up a conversation with the lady being helped. Joe was extremely kind and patient with me, letting...Read More

Neysa Vaughan -Google user

a year ago

Visiting from Australia, and spotted this shop in the arcade while walking off jetlag. An absolute joy, and a must for any lover of writing tools! Had a lovely time browsing and chatting, with helpful suggestions and absolutely no pressure. Ended up with a gorgeous...Read More

Avery Maddox -Google user

3 years ago

Incredibly friendly, helpful and knowledgeable service. They listened to what I was specifically looking for in a fountain pen, let me try out all the options and didn't try to up-sell me. Testing out the pens before buying was really nice and a huge advantage...Read More

TL R -Google user

2 years ago

This is an Ohio treasure. Doug Kennedy and his colleague at the cash register spent quality time with us. We had found some heirloom pens and he took each one, examined and cleaned it, and provided us the history of each as far back as...Read More

Delia M. Turner -Google user

Edited 6 years ago

I happened upon this shop in the Arcade at the Hilton Cincinnati Netherlands Plaza and what a find it is! The knowledgeable staff took care of me even though (initially) I was just browsing, and I ended up buying two relatively reasonably-priced fountain pens I...Read More

Charles Bucher -Google user

4 years ago

Incredible selection of pens, inks, and accessories. I got my Sailor pen there and I love it. The service is equally incredible - perhaps better. You’re treated with such professionalism, kindness, and even patience as you ask to check out different products. When my first...Read More

Sara Schimelpfenig -Google user

a year ago

I loved my experience at this store!! (The location was somewhat challenging to find, but worth it.) Joe was kind, knowledgeable, and very patient as I tried multiple fountain pens. …

Nicole Wallenhorst -Google user

10 years ago

Fantastic shop, knowledgeable and helpful guys to work with. I was had bought a cheaper ~$10 fountain pen from an art store before coming here, they were more than helpful in helping me make a decision and letting me test out pens and come …

Jennifer Daws -Google user

6 years ago

Worth the drive! I do not have a good stationery store in my neck of the woods, so when I need to feed my fountain pen/ink/paper obsession, I head to Carew Tower in Cincinnati to see these guys. They are a friendly group, well-versed in...Read More

Mike Engles -Google user

2 years ago

I ordered the Scriks pen and two inks for my boyfriend’s birthday. 411pens was very good about communication during shipping and do try to get your order shipped quickly. Everything arrived in perfect condition and my boyfriend loved it. The pen writes beautifully and the...Read More

R. Craig -Google user

5 years ago

Great selection of pens in a wide price points. Willing to educate about the products, willing to let you get the feel of the pens and how they perform in your hand. The staff at Appointments would rather develop a long range positive customer...Read More

J “Nunja Bidnizz” R -Google user

3 years ago

I wish I could give Doug and this store more stars. If you enjoy nice writing pens, ink or paper. Make the trip. Doug's recommendations were spot on for my needs. He had me write a sample then suggested pens that would work with my...Read More

Shane Tonning -Google user

8 years ago

A great selection of pens, inks, and paper with knowledgable staff. I was surprised to find such a fantastic shop so close to home. I was able to test a few pens that I had been considering for months now, which is invaluable to someone...Read More

Lauren Kahle -Google user

4 years ago

I took my father into Appointments today as he has been talking about owning a fountain pen for years but has never bought one. The sales representative we worked with was so patient and so kind working with him to find exactly what he …

John Lavey -Google user

7 years ago

A real gem of a shop. They have pens from just about every brand you can think of ranging from cheap starters to top of the line flagships, and they're more than willing to let you test any and all of them (with real ink,...Read More

Features

From the business

Small business

Service options

In-store pickup

In-store shopping

Delivery

Accessibility

Wheelchair accessible elevator

Wheelchair accessible entrance

Wheelchair accessible parking lot

Amenities

Wi-Fi

Crowd

LGBTQ+ friendly

Planning

Quick visit

Payments

Checks

Credit cards

Debit cards

Other

LGBTQ+ friendly

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