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Apple Suburban Square is an electronic store in Ardmore, PA.

Apple Suburban Square Review Summary

The summary is generated by AI, based on reviews.

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3.7
(793 Reviews)
5
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1
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Nicole Flood
Nicole Flood -Google user
2 years ago
Came here the other day because my silence button on my iPhone was broken and the employee(I forgot their name) that helped was very nice and was able to fix it really quickly and they were also very helpful with setting up apple care on...Read More
Handan Bao
Handan Bao -Google user
a year ago
A smooth January experience of getting a new battery for a phone before headed to skiing. Reserved a time slot online for 10 am. Showed up 10 min before. Line more than 12 deep. Door opened at 10. Line disappeared almost instantly as … More
Handan Bao
Handan Bao -Google user
a year ago
A smooth January experience of getting a new battery for a phone before headed to skiing. Reserved a time slot online for 10 am. Showed up 10 min before. Line more than 12 deep. Door opened at 10. Line disappeared almost instantly as associated each...Read More
IM Time
IM Time -Google user
a month ago
I have visited this store several times and have picked up most of my Apple products from this location. The pickup process has always been quick for me. However, during my recent visit, I decided to go without ordering online because I was uncertain about...Read More
Rob Vahey
Rob Vahey -Google user
2 weeks ago
Three times I went to this store to fix an issue with my replacement phone. I paid full price for and was quoted $250.00 for the old phone by 3 different employees. Ended up that they didn’t honor the price and offered me...Read More
C. Nick
C. Nick -Google user
a month ago
I brought our macbook pro in for service. When the associate learned I didn't have an appointment (didn't know I needed one), he looked me dead in the eye and asked "what did you think was going to happen?" Well, not catch an attitude from...Read More
Anna Taglienti
Anna Taglienti -Google user
a month ago
I was looking for gifts for my grandchildren and was very impressed with how smoothly I was taken care of especially during holiday shopping times. I was assisted. By Carissa and she helped me find every thing I needed for my grandchildren's gifts. ...Read More
Naawar Noshin
Naawar Noshin -Google user
a week ago
Very disappointed. I went to buy a phone and waited more than 30mins in front of the phone section they have. I reached out 2 employees in this 30mins and they kept saying to wait there and someone will help me out. There were other...Read More
Maggie Sullivan
Maggie Sullivan -Google user
4 months ago
Picked up a new iPhone 16 Pro with my mom yesterday...start to finish the whole experience was smooth. Excited my phone was set up just as I liked it- phone number activated with my carrier and everything. Shout out to those who helped make it...Read More
Jajuana Whittington
Jajuana Whittington -Google user
5 months ago
This has everything to do with Apple system more than the store itself or customer service. Why allow me to make an appointment using Apple support app for an item you know they don’t even touch in the store. The guy was great at reading...Read More
Marge McFadden
Marge McFadden -Google user
5 months ago
I have an older iPhone and they explained clearly that it may not take an upgrade. TG it did. Stephen at the front desk greeted me and gave me updates as to when I would be taken care of which made my experience even better....Read More
DUO SCRATCH
DUO SCRATCH -Google user
5 months ago
The employees here are GREAT!! They fixed my problem easily, and also had awesome personalities 🫶 they made my fiance and I laugh, and also got to show off my mother's day gift to one employee, which is very special to me. She was...Read More
Jason I
Jason I -Google user
4 months ago
We went in to buy a new iPhone as my child's iPhone was an 11. The people at the store greeted me quickly and a salesperson came over quickly. We got last year's model and the sale was fairly low pressure. A caveat is that...Read More
SME Public Safety
SME Public Safety -Google user
2 months ago
Apple stores have gone downhill over the decade. But this was the worst visit ever. I was there for a warranty issue, but they said nothing was wrong with the pen. But couldn’t tell me what’s wrong. Then after I said, I have a couple...Read More
Bridget Corry Morse
Bridget Corry Morse -Google user
5 months ago
I waited 30 mins after my appointment time to get help. Then the Genius says “The diagnostics say nothing wrong.” I tell them I would not come in if the phone was not getting smoking hot, the microphone sounds like static, service spotty, … More
Shannon Smith
Shannon Smith -Google user
2 weeks ago
Ordered a laptop for same day delivery and there was no attempt to deliver it they just returned it to the store. My cameras picked up no delivery attempt . And Apple didn’t even reach out to give the option of picking it up from...Read More
Ryan Torrens
Ryan Torrens -Google user
6 months ago
I arrived at 11 am with an appointment. There were already at least 35 people there. A short 13 minutes later after helping the lady in front of the tech Kevin was right with us. Our estimated wait time was...Read More
Kaili凯莉
Kaili凯莉 -Google user
5 months ago
I just dislike Apple and truly believe they engage in deceitful practices. Their products aren’t very reliable, or user friendly, and seem to break and become obsolete after a few years, and you’re forced to repeat the Apple cycle. I wish … More
Dev Shaw
Dev Shaw -Google user
7 months ago
I have always had positive experiences purchasing phones and iPads in full, with quick and easy pickups. Unfortunately, my recent visit to your store was a stark contrast. … More
Greg
Greg -Google user
2 months ago
Beth was extremely helpful in resolving issues I was facing with my AirPods Pro. Thank you for a wonderful customer service experience!
Andrea B
Andrea B -Google user
5 months ago
I had the pleasure to work with Darrell. His customer service was impeccable. He was fast efficient and explained everything in detail. I will definitely return to this location and I definitely appreciate it. Thank you, Darrell.
Jason I
Jason I -Google user
4 months ago
We went in to buy a new iPhone as my child's iPhone was an 11. The people at the store greeted me quickly and a salesperson came over quickly. We got last year's model and the sale was fairly low pressure. A caveat is that...Read More
SME Public Safety
SME Public Safety -Google user
2 months ago
Apple stores have gone downhill over the decade. But this was the worst visit ever. I was there for a warranty issue, but they said nothing was wrong with the pen. But couldn’t tell me what’s wrong. Then after I said, I have a couple...Read More
Bridget Corry Morse
Bridget Corry Morse -Google user
5 months ago
I waited 30 mins after my appointment time to get help. Then the Genius says “The diagnostics say nothing wrong.” I tell them I would not come in if the phone was not getting smoking hot, the microphone sounds like static, service spotty, touch screen...Read More
Ryan Torrens
Ryan Torrens -Google user
6 months ago
I arrived at 11 am with an appointment. There were already at least 35 people there. A short 13 minutes later after helping the lady in front of the tech Kevin was right with us. Our estimated wait time was...Read More
Kaili凯莉
Kaili凯莉 -Google user
5 months ago
I just dislike Apple and truly believe they engage in deceitful practices. Their products aren’t very reliable, or user friendly, and seem to break and become obsolete after a few years, and you’re forced to repeat the Apple cycle. I wish I NEVER fell...Read More
Dev Shaw
Dev Shaw -Google user
7 months ago
I have always had positive experiences purchasing phones and iPads in full, with quick and easy pickups. Unfortunately, my recent visit to your store was a stark contrast. I arrived to purchase an iPhone 15 Pro Max, which I had already paid for in full. After...Read More

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Recycling

check icon Electronics

Payments

check icon Debit cards
check icon NFC mobile payments
check icon Credit cards