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Apple Scottsdale Quarter is an electronic store in Scottsdale, AZ.

Apple Scottsdale Quarter Review Summary

The summary was generated by AI, based on reviews.

This Apple Store in Scottsdale Quarter offers an exceptional shopping experience with a wide range of products and knowledgeable staff. Customers praise the helpful and friendly service, making it easy to find the right device or accessory. Overall, a great destination for Apple enthusiasts and new customers alike.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

Facebook Reviews: 4.7/5

Apple Website: 4.5/5

TripAdvisor: 4.3/5

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Reviews & Ratings

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3.5
(981 Reviews)
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B Henriques (BOH)
B Henriques (BOH) -Google user
2 years ago
Chris who served us did a good job. He was very patient and gave us a good solution. Represented Apple very well. Thanks
Ali Diab
Ali Diab -Google user
9 months ago
We went to look at the Apple Vision Pro. It was really cool!
Allison Joy
Allison Joy -Google user
2 years ago
Every time I come here I get excellent customer service. The staff are friendly. Make sure to make an appointment though. You won’t have to wait. At this location they teach classes. 😊 …
Nicholas Pappagallo Jr
Nicholas Pappagallo Jr -Google user
5 years ago
Nice open area mall, stopped in to the Apple store. The store has changed dramatically - there doesn’t seem to have a counter or genius bar anymore. I wandered around and then a rep came up to me to see how they could...Read More
Omar De La Paz Guzman Cruz
Omar De La Paz Guzman Cruz -Google user
5 months ago
As always, every Apple Store is a well managed company, everything is so well organized and their staff is superb, this one was just as great.
Jackie Trujillo Hernandez
Jackie Trujillo Hernandez -Google user
a year ago
I went the other day to exchange/ buy a new iPhone to one I’m more content with, and MARIA assisted me with so much care and went above and beyond!!!!! When I arrived an arrogant man was being rude to her and demanding...Read More
L L
L L -Google user
5 months ago
SUPER helpful Apple Store!! If you’re looking for a great experience at an Apple Store, this is the place to go. I stopped in with several questions about upgrading from an older iPad to a newer model, switching to the latest iPhone, and learning...Read More
Michael Venidis
Michael Venidis -Google user
a year ago
Great location with a team of experts that actually seem like they enjoy their jobs. They were able to answer all my questions about each of the devices and they made me feel like they actually cared.
Nicolas Leger
Nicolas Leger -Google user
9 months ago
Got my wife the new Iphone 16Pro today there. Great service and location.
D.C. Constant
D.C. Constant -Google user
a month ago
I needed my MacBook Air serviced & got the new iPhone 16. The wait was a bit long, but I'm giving 5 stars for the exceptional customer service! My laptop issue was resolved and I was shown instructions & various features on my new iPhone.
NA NA
NA NA -Google user
3 months ago
Store is great. Staff is friendly. Don’t listen to the rude reviews from people who are entitled, and think Apple should be able to solve things with a snap of a finger. Remember your own passwords, and realize that sometimes things are just not possible....Read More
Prestin S
Prestin S -Google user
3 months ago
Apple Store at Scottsdale Quarter is clean, modern, and well-organized. The staff is helpful without being pushy, and they make sure your questions get answered. It’s a busy spot, but the service is smooth and efficient every time I’ve visited.
Matt Metz
Matt Metz -Google user
4 months ago
As expected and as typical of Apple, everything was clean and courteous. My wait for a Genius Bar appointment could have been avoided by a more competent phone support tech, however. Parking is a pain at Scottsdale Quarter.
Melissa Rapp
Melissa Rapp -Google user
5 months ago
The customer experience is so efficient and streamlined; I was able to return the Apple pencil I bought that wasn’t compatible with the iPad we had and receive a store credit even though the return window had already closed. Not bad on a Sunday afternoon.
Ava Martin
Ava Martin -Google user
a month ago
Special thank you to Karen who helped me trade in my phone! She was extremely knowledgeable and friendly and the experience was a breeze.
Jared Anderson
Jared Anderson -Google user
7 months ago
Miguel was so extremely helpful. Give this man a promotion! I wanted to see options for my phone since the battery is draining very fast and wasn’t looking to spend $1000 on a new one. Miguel was able to recognize I was in a bit...Read More
william luzinski
william luzinski -Google user
6 months ago
At the Apple Store today, 12/19/24. Overall service was great. What I noticed was there is security, 🤔🤔however he isn't watching what's going on his head is in his phone. Not good. …
Pauline Nguyen
Pauline Nguyen -Google user
7 months ago
Reed was incredible he was nice to us. He allowed me to complain and he fixed my problems I think . I hope reed has the best Christmas (don’t worry reed, I’ll make sure nat makes a review too)
JT
JT -Google user
a year ago
The Staff was welcoming and friendly! My rep was knowledgeable, very helpful and didn't pressure me for upgrades I didn't need but he did explain in detail the difference between the keyboard I currently had and the newer version. I appreciated the information and his...Read More
Edwin Urbanoski
Edwin Urbanoski -Google user
9 months ago
Store is run very efficiently, even on release days it doesn't take long to get through the line. If I'm doing a delivery for the store it's quick and easy to get the items and get out the door.

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Repair services

Amenities

check icon Wi-Fi

Recycling

check icon Electronics

Payments

check icon Debit cards
check icon NFC mobile payments
check icon Credit cards