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About

Apple Roseville is an electronic store in Roseville, CA.

Apple Roseville Review Summary

The summary was generated by AI, based on reviews.

Pros

This Apple Store location in Roseville offers a convenient and modern shopping experience. The staff is knowledgeable and friendly, helping customers find the right products and answering questions. The store is well-organized, making it easy to find what you need. Many reviewers appreciated the one-on-one attention and personalized service they received. Some customers also praised the store's Genius Bar, saying the experts were able to quickly resolve their technical issues.

Cons

Some customers reported long wait times for appointments and Genius Bar services, which can be frustrating. A few reviewers felt that the store was too crowded and noisy, making it difficult to focus. Some customers were disappointed with the limited availability of certain products or accessories. A few reviewers also mentioned that the store's return and exchange policies can be inflexible.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

Apple.com: 4.8/5

Best Buy: 4.6/5

Facebook Reviews: 4.7/5

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Reviews & Ratings

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3.4
(941 Reviews)
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John
John -Google user
3 months ago
Frustrating waste of time. Griffin, an old guy that wears a ball cap and mask, runs a horrible service oriented store. His lack of keeping his team on top of appointments wasted my evening. His mask etiquette is horrible too. He kept pulling it down...Read More
Caitlin Caldie
Caitlin Caldie -Google user
4 days ago
This was my first time at the Apple Store in the mall, so the process took a little longer than I initially expected. However, given how busy the store was, I was pleasantly surprised by how quickly they called me back. The staff was super...Read More
Jeff Baker
Jeff Baker -Google user
a month ago
My experience at the Apple Store today was fantastic. I ended up going in three separate times because I kept getting the wrong stuff! And they told me no problem got right on it got me what I was looking for and got me out...Read More
Marina Yushchuk
Marina Yushchuk -Google user
a month ago
Was sold a phone with a defected screen, didn’t have an issue until I was out of their one year warranty. When my screen just randomly turned green permanently management refused to help. Buy their products regularly all your life to not even get a...Read More
Joel Fleischmann
Joel Fleischmann -Google user
2 months ago
Associates don’t really care and don’t seem interested in providing good customer service. Store broke my MacBook Pro while trying to fix an issue and, although they did fix what they say they caused, the device is now broken again and they refuse to give...Read More
Spencer Thomas
Spencer Thomas -Google user
4 months ago
The staff at the store is actually garbage. It's ridiculous that the store manager and many others. Do not help you when it's your appointment time. They help everybody else that comes in behind you and you over here. Somebody say your appointment time is...Read More
Wesley
Wesley -Google user
4 months ago
Had an appointment but due to long lines to check in my appointment was cancelled. Had to wait two hours. Once it was my turn, the technician only 5 minutes to get my information and send off my AirPod Max for repair. I don’t understand...Read More
Beca G
Beca G -Google user
4 months ago
visited store no one waited on us for 40 min never acknowledged. when serviced and ready to buy a lap top and phone both were not in stock. Their snoozing to be well stocked cost them nearly a $3,000 dollar sale. We will not be...Read More
Glen Gentilin
Glen Gentilin -Google user
2 months ago
We had a very good shopping experience at the Roseville Apple Store yesterday. Torin, our salesman, was excellent in every way. He greeted us immediately and led us to whatever we were looking for. We wanted to purchase a new iPad and he described the...Read More
Yurii Haivoronskyi
Yurii Haivoronskyi -Google user
3 months ago
Thank You for amazing customer service. I got iPhone 16 Pro Max 512 gb. And one good associate explained me the differences between iPhone 16 pro and iPhone 16, his name was Dima, thank You for helping me! Appreciate your time! Good luck on...Read More

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Repair services

Amenities

check icon Wi-Fi

Recycling

check icon Electronics

Payments

check icon Debit cards
check icon NFC mobile payments
check icon Credit cards