Today I received a HANDWRITTEN note from Nayomie at this location with specific details about my purchase. Honestly. I love Ann Taylor. It's my go to for work wear, but this shocked me. I had bought a suit on final sale online, but the the...
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Today I received a HANDWRITTEN note from Nayomie at this location with specific details about my purchase. Honestly. I love Ann Taylor. It's my go to for work wear, but this shocked me. I had bought a suit on final sale online, but the the jacket was canceled and refunded. Westshore had a potential size to complete the suit. The sales assistant I spoke with on the phone with was VERY helpful. She didn't sound annoyed at all. The lady who helped me in shop was also really nice. However, even on sale, the in-store blazer was 3xs what I paid online during their sale. The manager honored the original purchase price and was super nice about it.
Westshore is out of my way now, but if I have to go in the actual shop for anything, it will absolutely be Westshore. Thank you for your help and great customer service!