I've bought multiple products from them and never had an issue. Even now I don't have an issue with what I've gotten from them. However, their customer service tech support is, by far, one of the worst I've had to deal with and that's saying...
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I've bought multiple products from them and never had an issue. Even now I don't have an issue with what I've gotten from them. However, their customer service tech support is, by far, one of the worst I've had to deal with and that's saying something considering I deal with Harley on a daily basis. Before I even had a chance to explain an issue I was having, the tech started to immediately dismiss my problem claiming it was done improperly and that it couldn't possibly be their product. All I wanted was to see if I had missed something or if they could point me in the right direction. Not give me attitude and treat me like I'm a grade schooler fresh off the bus. Will I buy from them again? Yes, but if I have to deal with being treated like that, I will advise the three dealerships I work for to avoid them in the future.